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Cisco 11500 Series
Content Services Switch
Hardware Installation Guide
Software Version 7.10
December, 2002
Corporate Headquarters
Cisco Systems, Inc.
170 West Tasman Drive
San Jose, CA 95134-1706
USA
http://www.cisco.com
Tel: 408 526-4000
800 553-NETS (6387)
Fax: 408 526-4100
Customer Order Number: DOC-7813884=
Text Part Number: 78-13884-03
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THE SPECIFICATIONS AND INFORMATION REGARDING THE PRODUCTS IN THIS MANUAL ARE SUBJECT TO CHANGE WITHOUT NOTICE. ALL STATEMENTS, INFORMATION, AND RECOMMENDATIONS IN THIS MANUAL ARE BELIEVED TO BE ACCURATE BUT ARE PRESENTED WITHOUT WARRANTY OF ANY KIND, EXPRESS OR IMPLIED. USERS MUST TAKE FULL RESPONSIBILITY FOR THEIR APPLICATION OF ANY PRODUCTS. THE SOFTWARE LICENSE AND LIMITED WARRANTY FOR THE ACCOMPANYING PRODUCT ARE SET FORTH IN THE INFORMATION PACKET THAT SHIPPED WITH THE PRODUCT AND ARE I
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CCIP, the Cisco Arrow logo, the Cisco Powered Network mark, the Cisco Systems Verified logo, Cisco Unity, Follow Me Browsing, FormShare, iQ Breakthrough, iQ Expertise, iQ FastTrack, the iQ Logo, iQ Net Readiness Scorecard, Networking Academy, ScriptShare, SMARTnet, TransPath, and Voice LAN are trademarks of Cisco Systems, Inc.; Changing the Way We Work, Live, Play, and Learn, Discover All That’s Possible, The Fastest Way to Increase Your Internet Quotient, and iQuick Study are service marks o
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CONTENTS About This Guide xvii Audience xvii How to Use This Guide xviii Related Documentation xix Symbols and Conventions xxi Obtaining Documentation xxiv World Wide Web xxiv Documentation CD-ROM xxv Ordering Documentation xxv Documentation Feedback xxv Obtaining Technical Assistance xxvi Cisco.com xxvi Technical Assistance Center xxvi Cisco TAC Web Site xxvii Cisco TAC Escalation Center xxviii CHAPTER 1 Unpacking and Installing the CSS 1-1 Site Requirements 1-2 Safety Guidelines 1-2 Chassis-Li
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Contents Shipment Contents 1-8 Unpacking the CSS 1-9 Unpacking the CSS 11501 1-9 Unpacking the CSS 11503 or CSS 11506 1-9 If the Product is Damaged 1-10 Preinstallation Requirements 1-11 Installing the CSS 11501 1-12 Installing a CSS 11501 as a Freestanding Unit 1-12 Installing a CSS 11501 as a Rackmounted Unit 1-13 Installing the CSS 11503 1-14 Installing a CSS 11503 as a Freestanding Unit 1-14 Installing a CSS 11503 as a Rackmounted Unit 1-15 Installing the CSS 11506 1-17 Mid-Mounting the CSS
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Contents Fast Ethernet Module Connectors and LEDs 2-14 Gigabit Ethernet Module Connectors and LEDs 2-16 Session Accelerator Module LEDs 2-18 Secure Socket Layer (SSL) Module LEDs 2-19 Connecting the Console 2-21 Connecting the Chassis to Ground 2-22 Tools and Supplies 2-22 Attaching the Grounding Cable 2-24 Connecting the Power Cord 2-26 Connecting a CSS 11501 Power Cord 2-26 Connecting a CSS 11503 Power Cord 2-27 Connecting a CSS 11503 AC Power Cord 2-27 Connecting a CSS 11503 DC Power Cord 2-2
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Contents Using the Configuration Script 3-10 Configuring Layer 3 Load Balancing 3-12 Configuring Layer 5 Load Balancing 3-14 Configuring Proxy Cache 3-16 Configuring Transparent Cache 3-18 Where to Go Next 3-21 APPENDIX A Specifications A-1 Electrical Specifications A-2 Environmental Specifications A-3 Physical Specifications A-4 Module Specifications A-5 Disk Specifications A-5 Supported Standards A-6 Transport A-6 Network A-6 Routing A-7 Gateway A-7 Application A-7 Network Utilities A-7 Networ
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Contents APPENDIX C Troubleshooting C-1 Troubleshooting the Boot Process C-2 Diagnostic Tests for Hardware C-2 OffDM Verification of the Boot Configuration Record and Disk C-7 Errors in the Boot Configuration Record C-7 Failure of the Disk Drive in the SCM C-8 CSS 11501 Boot and Verification C-8 SCM Boot and Verification of the Modules C-9 Troubleshooting the Console Interface C-10 Troubleshooting the CSS Power Supply C-11 Troubleshooting the CSS 11501 Power Supply C-11 Troubleshooting the CSS 1
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Contents VCCI Class A Warning D-6 Class A Notice for Taiwan and Other Traditional Chinese Markets D-8 Class A EMC Warning D-8 Safety Requirements D-9 Laser Safety D-10 Translated Safety Warnings D-11 Warning Definition D-11 Lithium Battery Disposal Warning D-13 Radiation from Open Port Aperture Warning D-14 Class 1 Laser Product Warning D-16 Qualified Personnel Warning D-16 Two-Person Lifting Warning D-17 Lightning Activity Warning D-19 Jewelry Removal Warning D-20 Reading Instructions Warning D
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Contents Fan Injury Warning D-39 AC and DC Power Module Warning D-40 Power Cord Warning (other versions available) D-41 Ground Conductor Warning D-42 INDEX Cisco 11500 Series Content Services Switch Hardware Installation Guide 78-13884-03 xi
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Contents Cisco 11500 Series Content Services Switch Hardware Installation Guide 78-13884-03 xii
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FIG UR ES Figure 1-1 Front-Mounting the Mounting Brackets on the CSS 11501 1-13 Figure 1-2 Front-Mounting the Mounting Brackets on the CSS 11503 1-15 Figure 1-3 Mid-Mounting the Mounting Brackets on the CSS 11503 1-16 Figure 1-4 Front-Mounting Position of the CSS 11506 Mounting Brackets 1-17 Figure 1-5 Mid-Mounting the Mounting Brackets on the CSS 11506 1-18 Figure 1-6 Fully-Configured CSS 11503 1-22 Figure 1-7 Fully-Configured CSS 11506 1-23 Figure 1-8 Installing a Module into a CSS Chassis 1-2
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Figures Figure 2-15 Location of CSS 11506 DC Power Supply Connectors 2-34 Figure C-1 Location of the CSS 11506 Power Supplies C-13 Figure C-2 CSS 11506 AC Power Supply LEDs C-14 Figure C-3 CSS 11506 DC Power Supply LEDs C-14 Cisco 11500 Series Content Services Switch Hardware Installation Guide 78-13884-03 xiv
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TABLE S Table 1-1 AC Electrical Specifications 1-6 Table 1-2 DC Electrical Specifications 1-6 Table 1-3 CSS 11503 Chassis Slot Restriction 1-21 Table 1-4 CSS 11506 Chassis Slot Restriction 1-21 Table 2-1 CSS 11501 LED Descriptions 2-5 Table 2-2 Switch Control Module LED Descriptions 2-13 Table 2-3 Fast Ethernet Module LED Descriptions 2-16 Table 2-4 Gigabit Ethernet Module LED Descriptions 2-17 Table 2-5 Session Accelerator Module LED Descriptions 2-19 Table 2-6 SSL Module LED Descriptions 2-20
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Tables Table B-3 Console Port to PC Signals and Pinouts B-4 Table B-4 Console Port to Terminal Signals and Pinouts B-5 Table B-5 Console Port to Modem Signals and Pinouts B-6 Table B-6 RJ-45 Management Connector Pinouts B-7 Table C-1 Fields in the Diagnostic Monitor Error Message C-4 Table C-2 Troubleshooting the Console Interface C-10 Table C-3 LEDs of the CSS 11506 Power Supply C-15 Table C-4 Troubleshooting the CSS 11501 C-19 Table C-5 Troubleshooting the CSS Modules C-22 Table C-6 CSS Log Fi
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About This Guide This guide is intended to help you install your Cisco 11500 series content services switch (hereinafter referred to as the CSS) and get it into operation. It provides you with instructions for installing, cabling, booting, and configuring the CSS using the configuration script. Audience Warning Only trained and qualified personnel are allowed to install or replace this equipment. This guide is intended for the following trained and qualified service personnel who are respon
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About This Guide How to Use This Guide How to Use This Guide This section describes the chapters and contents in this guide. Chapter/Appendix Description Chapter 1, This chapter provides instructions for unpacking and Unpacking and installing the CSS. Installing the CSS Chapter 2, This chapter describes the CSS 11501 integrated Cabling the CSS platform and the CSS 11503 and 11506 modular platforms, including LEDs and connectors. This chapter also provides instructions for connecting the con
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About This Guide Related Documentation Related Documentation In addition to this document, the content services switch documentation set includes the following publications: Document Title Description Release Note for the Cisco This release note provides information on 11500 Series Content operating considerations, caveats, and CLI Services Switch commands for the Cisco 11500 series CSS. Cisco Content Services This guide describes how to perform Switch Administration administration tasks on
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About This Guide Related Documentation Document Title Description Cisco Content Services This guide describes how to perform basic CSS Switch Basic configuration tasks, including: Configuration Guide Services Owners Content rules Sticky parameters HTTP header load balancing Source groups, Access Control Lists (ACLs), Extension Qualifier Lists (EQLs), Uniform Resource Locator Qualifier Lists (URQLs), Network Qualifier Lists (NQLs), and Domain Qualifier Lists (DQLs) Caching Cisc
