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® ®
Polycom RMX
1500/2000/4000
Getting Started Guide
Version 7.0 | August 2010 | DOC2560A
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Trademark Information Polycom®, the Polycom “Triangles” logo, and the names and marks associated with Polycom’s products are trademarks and/or service marks of Polycom, Inc., and are registered and/or common-law marks in the United States and various other countries. All other trademarks are the property of their respective owners. Patent Information The accompanying product is protected by one or more U.S. and foreign patents and/or pending patent applications held by Polycom, Inc. © 2010
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Regulatory Notices United States Federal Communication CE Mark R&TTE Directive Commission (FCC) Part 15: Class A Statement. This equipment has Polycom Inc., declares that the Polycom RMX™ been tested and found to comply with the limits for a 2000 is in conformity with the following relevant Class A digital device, pursuant to Part 15 of the FCC harmonized standards: Rules. Test limits are designed to provide reasonable EN 60950-1:2001 protection against harmful interference when the EN 55022
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Regulatory Notices Chinese Communication Certificate Singapore Certificate RMX 2000 complies with IDA standards G0916-07
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Polycom RMX 1500/2000/4000 Getting Started Guide Table of Contents System Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-1 RMX 1500/2000/4000 ............................................................................ 1-1 RMX Main Features ............................................................................... 1-4 Conferencing Modes ...................................................................... 1-4 Dynamic Continuous Presence .............................
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Table of Contents IP Services ................................................................................ 2-2 Management Network ........................................................... 2-2 Default IP Service (Conferencing Service) .......................... 2-2 IP Network Services Required Information ....................... 2-3 ISDN/PSTN Services ............................................................. 2-4 Unpacking the RMX .........................................................
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Polycom RMX 1500/2000/4000 Getting Started Guide Viewing and System Functionality Permissions ............... 3-4 Conferences List .............................................................................. 3-5 List Pane ........................................................................................... 3-6 RMX Management ......................................................................... 3-6 Status Bar ............................................................................
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Table of Contents Gathering Phase ............................................................................ 3-37 Gathering Phase Guidelines ............................................... 3-39 Text Indication in the Video Layout .................................................. 3-41 Endpoint Names ................................................................... 3-41 Text Indication ...................................................................... 3-44 Transparent Endpoint Names .....
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Polycom RMX 1500/2000/4000 Getting Started Guide Cut Participant ...................................................................... 3-77 Paste Participant ................................................................... 3-78 Paste Participant As ............................................................. 3-79 Personal Layout Control with the RMX Web Client ....... 3-81 Personal Layout Selection with Click&View .................... 3-82 Conference Control Using DTMF Codes ...............
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Table of Contents vi
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1 System Overview This Getting Started Guide provides information on the installation and basic operation of your RMX system. Chairpersons and Operators (users who start and manage conferences for other users) please read: • Chapter 1 – System Overview • Chapter 3 – Basic Operation System Administrators please read: • Chapter 1 – System Overview • Chapter 2 – First Time Installation and Configuration • Chapter 3 – Basic Operation For more information on configuring and managing the system, r
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Chapter 1-System Overview The RMX unit has, in addition, been designed in compliance with IETF (Internet Engineering Task Force) – a large open international community of network designers, operators, vendors, and researchers concerned with the evolution of the Internet architecture and the smooth operation of the Internet. ISDN Endpoints PSTN Phones E1/T1 PRI Lines RMX 1500/2000/4000 RMX Web Client LAN Endpoints IP Phone PC Figure 1-1 Multipoint Video Conferencing using a Polycom RMX 1500/2
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Polycom RMX 1500/2000/4000 Getting Started Guide The Polycom RMX 1500/2000/4000 unit can be controlled via the LAN, R by the RMX Web Client application, using Internet Explorer installed on the user’s workstation or the RMX Manager application. The RMX Manager can control several RMX units (RMX 1500, RMX 2000 and RMX 4000). For more information about the RMX Manager, see "RMX Manager Application” on page 17-1. In the RMX 1500/2000, RMX management and IP conferencing are performed via a sin
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Chapter 1-System Overview RMX Main Features Conferencing Modes Dynamic Continuous Presence The dynamic Continuous Presence (CP) capability of the RMX system enables viewing flexibility by offering multiple viewing options and window layouts for video conferencing. By default every conference, Entry Queue and Meeting Room has the ability to declare the maximum CP resolution as defined for the system. This includes conferences launched by the RMX Web Client and conferences started via the API
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Polycom RMX 1500/2000/4000 Getting Started Guide Table 1-1 Continuous Presence – Video Layouts (Continued) Telepresence Mode TPX (Telepresence) and RPX (Realpresence) room systems are configured with high definition cameras and displays that are set up to ensure that all participants share a sense of being in the same room. The RMX enables Telepresence Rooms to connect to conferences where point-to-point connections cannot be used. 1-5
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Chapter 1-System Overview Additional video layouts have been created to give Telepresence operators more video layout options when configuring TPX room systems. These additional video layout options are available for selection when Telepresence is selected in the conference profile. Multiple Switching Modes If the number of participants is higher than the number of video windows in the selected layout, switching between video participants can be performed in one of these modes: • Voice acti
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Polycom RMX 1500/2000/4000 Getting Started Guide Operator Conference In Continuous Presence mode, a special conference that enables the RMX user, acting as an operator, to assist participants without disturbing ongoing conferences and without being heard by other conference participants. The operator can move a participant from an Entry Queue or ongoing conference to a private, one-on-one conversation in the Operator conference. Video Resolutions Resolution Configuration for CP The Resoluti
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Chapter 1-System Overview H.239 / People+Content The H.239 protocol allows compliant endpoints to share content. By default, all Conferences, Entry Queues, and Meeting Rooms launched on the RMX have H.239 capability. This protocol is also supported in MIH Cascading conferences. Conferences can include a mix of endpoints that support H.239 or People+Content. People+Content is Polycom’s proprietary equivalent of H.239. Video Clarity™ The Video Clarity feature applies video enhancing algorithms
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Polycom RMX 1500/2000/4000 Getting Started Guide • Secure and unsecure a conference. • Request individual and conference assistance. PCM The Personal Conference Manager (PCM) interface enables the conference chairperson to control various conference features using his/her endpoint’s remote control device. The following conference operations can be performed: •Initiate Polycom’s Click&View™ application to change the local screen layout. • Invite a participant to connect to the conference. • Vi
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Chapter 1-System Overview Conferencing Capabilities and Options On Demand Conferencing The following options are available to set up conferences: • New Conference – set up once, use once. The conference is deleted from the MCU after it ends. • Meeting Rooms – set up once, use many times. Meeting Rooms are saved in memory (using no resources) and can be activated as many times as needed. • Ad Hoc Entry Queue – no setup, a new conference can be created when a user dials in and enters a conferen
