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VueZone System
User Manual
350 East Plumeria Drive
San Jose, CA 95134
USA
October 2012
202-11173-02
v1.0
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VueZone System Support Thank you for choosing NETGEAR. After installing your device, locate the serial number on the label of your product. You will need to reference this serial number if you contact support. For product updates and web support, visit http://support.netgear.com. Phone (US & Canada only): 1-888-NETGEAR. Phone (Other Countries): Check the list of phone numbers at http://support.netgear.com/general/contact/default.aspx. NETGEAR recommends that you use only the official NETGEAR
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Contents Chapter 1 Getting Started VueZone Network. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6 Package Contents . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7 Base Station . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8 Camera. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8 Set Up Your VueZone System . . . . .
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VueZone System Grid or List Display . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28 Chapter 5 Settings Tab Personal Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30 Cameras. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30 Recording Format. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31 Motion Detection . . . . . .
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1. Getting Started 1 This chapter covers the following topics: • VueZone Network • Set Up Your VueZone System • Install the Cameras • Start Viewing For more information about the topics covered in this manual, visit the Support website at http://support.netgear.com. Firmware updates with new features and bug fixes are made available from time to time. Some products can regularly check for updates for download and install of new firmware, or you can initiate a firmware download and inst
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VueZone System VueZone Network The base station connects to your network and uses the Internet connection to stream video to your private VueZone account. You can use your smartphone or a computer to visit your VueZone account to access your video. During video streaming, several outbound ports are used (ports 20000-20003) when viewing from a browser. If your firewall blocks these outbound ports, you might need to adjust the firewall settings for the network you are using to access the Int
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VueZone System Package Contents Your VueZone personal video network includes the following: camera mounts (4) Batteries (4) Installation guide Cameras (2) Base Station Wall-mounting screws and anchors Ethernet cable Note: Some VueZone networks Power adapter do not include the camera shell and it’s associated parts. Screwdriver Camera Screws Shell mounting arm shell for shell Figure 2. Package contents WARNING: Choking hazard with small parts. Keep out of reach of young children. Getting Sta
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VueZone System Base Station The base station connects to your network and wirelessly communicates with the VueZone cameras. Camera Sync button Sync LED Reset Power connector Power LED Ethernet Internet LED Status LED USB Figure 3. Base station, front view. Camera The VueZone cameras send video to the base station. You have to install the base station first before you install the cameras. Battery door/mount On/Off switch Battery door latch Sync LED Lens Camera bottom Figure 4. Some camera mod
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VueZone System Set Up Your VueZone System Your network must be connect to the Internet before you install the VueZone base station. Follow the steps in this section in the order in which they are presented. Connect the Base Station The base station needs to be connected to a network with an Internet connection. To connect the base station to your network: 1 Connect the Ethernet cable to the Ethernet port on the base station and a LAN port on your router. Figure 5. Connect the base station
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VueZone System Install Camera Batteries Depending on the camera model, you need to install either one or two batteries. The camera batteries are provided in the package. To install camera batteries: 1 Slide the battery latch toward the camera back, and press down on the bottom of the door to remove it. 2 Insert the battery with then negative (-) end first. Be sure to follow the polarity indication on the sticker inside the camera. 3 Snap the battery door back in place by inserting the top
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VueZone System Sync Cameras to the Base Station Syncing the cameras establishes communication between the cameras and the base station. To sync cameras to the base station: 1 On the base station, make sure that the Internet LED on front is flashing. The flashing Internet LED shows communication with the Internet. If the LED does not flash, visit http://support.netgear.com to troubleshoot, or contact VueZone support. 2 Place the camera within 12 inches (30.5 cm) of the base station. 3 Press
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VueZone System Install the Cameras Use the magnetic mounts provided in the package to install your cameras. To install a camera: 1 Decide where you want to install the camera. 2 If you want to stick the mount directly to a surface, peel off the protective layer on the back of the mounting ball. 3 Either stick the mount to the surface you selected or install the mounting screw (included) and hang the mounting ball from the screw head. 4 Place the camera on the magnetic mount and aim it wher
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2. Quick Tour of my.VueZone.com 2 This chapter covers the following topics: • VueZone Tabs • Personalize Your VueZone System 13
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VueZone System VueZone Tabs VueZone.com has three tabs: Cameras, Library, and Settings. This is where you control everything for your VueZone personal video network. When you log in the Camera tab displays. Figure 6. Camera tab Camera • View the video stream from all of your cameras. • Start and stop recordings. • Take a snapshot. • Zoom in to the video up to 4x. • Expand the video to full screen / time lapse mode. • Adjust video brightness levels. • Arm and disarm your motion detection camer
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VueZone System Settings • View your current account information. • Change your password. • Set up motion-activated alerts. • Adjust the sensitivity of your motion-activated camera. • Schedule recordings. • Adjust your auto record settings. • Add or delete friends who can view your cameras. • Manage which cameras your friends can see. • Manage your recording schedule. • Change your camera and VueZone base station names. • View how much storage space you have remaining. • View your VueZone base s
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VueZone System To rename a camera from the Camera tab: 1 Double-click the camera name. 2 Type a new name. Camera names are limited to 13 characters, no spaces. 3 Click outside the field. The new name is saved automatically. To rename a camera from the Settings tab: 1 On the Settings tab, click a camera name in the Cameras section in the left column. 2 Type the new camera name in the field. The name is saved automatically. When you click another tab or link, the name change is shown. Quick T
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3. Cameras Tab 3 This chapter covers the following topics: • Cameras Tab Views • Record Video • Take a Snapshot • Zoom • Adjust Brightness Level • Motion Detection Cameras 17
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VueZone System Cameras Tab Views This is where you watch video from your cameras. There are two views you can use: • 320-grid view, which shows all of your cameras at a smaller size (320 x 240). • 640-view shows one camera at a large size (640 x 480). To select the camera to view, click one of your cameras listed on the left side of the screen. Figure 7. Select a camera to view. You can also schedule recordings, share with friends, expand the video to full screen, record video, take a snapsho
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VueZone System 3 If you have more than one camera, you can play all of them at once by clicking the Play All button below the tabs. The button name changes to Stop All. To stop playing video from all the cameras, click Stop All. Icons Your cameras show icons and a drop-down menu. If you have a VueZone motion detection camera, an additional icon displays. The following table describes the icons. Table 1. Icons Icon Description Base Station This icon represents the base stations associated w
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VueZone System Control Bar Buttons There are six controls on the tool bar: start/stop streaming, record video, take a snapshot, zoom, adjust brightness, and full screen/time lapse mode. Control bar Figure 8. Cameras tab control bar The following table describes the control bar buttons. Table 2. Control Bar Buttons Button Description Starts and stops video stream, or stops recording if it is recording. Start/Stop Streaming Starts and stops recording video clips. The border around the video R
