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Visioneer ®
Strobe 500 Scanner
User's Guide
for Windows
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Visioneer Strobe 500 Scanner User’s Guide FOR WINDOWS COPYRIGHT INFORMATION Copyright © 2009 Visioneer, Inc. Reproduction, adaptation, or translation without prior written permission is prohibited, except as allowed under the copyright laws. The Visioneer® brand name and logo are registered trademarks of Visioneer, Inc. The PaperPort® and OmniPage® Pro brand name and logo are registered trademarks of Nuance Communications, Inc. The NewSoft Presto! BizCard® name and logo are registered tradema
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Restricted Rights Legend Use, duplication, or disclosure is subject to restrictions as set forth in contract subdivision (c)(1)(ii) of the Rights in Technical Data and Computer Software Clause 52.227-FAR14. Material scanned by this product may be protected by governmental laws and other regulations, such as copyright laws. The customer is solely responsible for complying with all such laws and regulations. Visioneer's Limited Product Warranty IF YOU FIND PHYSICAL DEFECTS IN THE MATERIALS OR T
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TABLE OF CONTENTS i TABLE OF CONTENTS Chapter 1: Welcome . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 What’s in the Box . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 The Visioneer Strobe 500 Scanner . . . . . . . . . . . . . . . . . . . . . . . . . . . 2 System Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3 Documentation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
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ii TABLE OF CONTENTS Configuring the OneTouch Buttons . . . . . . . . . . . . . . . . . . . . . . . . 40 Changing a Button Setting . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41 Selecting New Settings for a Button . . . . . . . . . . . . . . . . . . . . . 42 Renaming a OneTouch Button . . . . . . . . . . . . . . . . . . . . . . . . . 44 Creating a New Scan Configuration . . . . . . . . . . . . . . . . . . . . . 45 Editing or Deleting Scan Configurations . . . . . . . . . . . . .
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TABLE OF CONTENTS iii Replacing the Roller Assembly . . . . . . . . . . . . . . . . . . . . . . . . . . . . 100 Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 103 Status Light Troubleshooting Codes . . . . . . . . . . . . . . . . . . . . 106 Uninstall Your Scanner . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 107 Visioneer Strobe 500 Scanner Specifications . . . . . . . . . . . . . . . . . 108 Visioneer Strobe 500 Scanner Parts
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iv TABLE OF CONTENTS
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Welcome Your new Visioneer Strobe 500 scanner can quickly scan single-sided or double-sided stacks documents, and place their images on your computer. The Strobe 500 scanner can be removed from the docking station and taken on the road for mobile scanning. WHAT’S IN THE BOX Before proceeding, check the contents of the box. If items are missing or damaged, contact the dealer where you purchased the scanner. Replacement ADF Pad Visioneer Strobe 500 Scanner Docking Station Power Cord Power Supp
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2 VISIONEER STROBE 500 SCANNER USER’S GUIDE THE VISIONEER STROBE 500 SCANNER Power Switch & Scan Settings Input Tray Dial Status light Control panel OneTouch Scanner Buttons Paper Guides Front Feed Tray Cover Release Power jack Output tray USB port Input tray—Holds a stack of documents in the scanner. Unfolds to support various paper lengths. Control panel—Scanning controls. Power Switch & Scan Settings Dial—Turn the dial to the right to turn on the scanner power. Numbers 1-6 represent the 6 O
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SYSTEM REQUIREMENTS 3 SYSTEM REQUIREMENTS IBM-compatible Pentium 4 PC, or AMD equivalent with: ■ A CD-ROM drive ■ An available Universal Serial Bus (USB) port ® ® ■ Microsoft Windows operating system: Windows 2000 (Service Pack 4), Windows XP (Service Pack 1 and 2), Windows Vista, or Windows 7 The scanner is compatible with Service Pack 3 for Windows XP and Service Pack 1 for Windows Vista. ■ Windows 2000 and XP: Minimum of 512 megabytes (MB) of internal memory (RAM) Windows Vista and 7: Mini
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4 VISIONEER STROBE 500 SCANNER USER’S GUIDE DOCUMENTATION The following documentation is provided with your scanner: ■ Quick Install Guide—Abbreviated installation instructions. ■ Scanner User’s Guide—On the Installation Disc 1; contains detailed installation, scanning, configuration, and maintenance information. ■ Mini-Guides—On the Installation Disc 1; contains detailed instructions on using the OneTouch OmniPage module, OneTouch VRS module, and the SharePoint destination link. ■ Scanner R
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BEFORE YOU BEGIN 5 Installation Installation is a quick, three-step process: 1. Unpack and Assemble the scanner 2. Install the software and Connect the scanner 3. Register the scanner BEFORE YOU BEGIN Please make sure of the following before you begin installation: ■ Do not plug in the USB cable until after you install the software. Complete the installation steps in the order described in this guide. ■ If you are prompted to reboot the computer during installation, please select the option to
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6 VISIONEER STROBE 500 SCANNER USER’S GUIDE ■ If your computer is running Windows version Vista or later, you may see the Windows User Account Control screen asking you to confirm system changes. Click the Continue button to allow the installation to proceed. STEP 1: UNPACK AND ASSEMBLE THE SCANNER 1. Remove the scanner from its protective foam and plastic bag. 2. Remove the tape and protective foam strips from the scanner body and input tray. 3. Lift the paper guide up from the scanner body
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STEP 1: UNPACK AND ASSEMBLE THE SCANNER 7 5. Detach the scanner body from the docking station and remove the foam strip from the docking station. 1. Press and hold the release button on the side of the docking station. 2. Tilt the scanner body towards the front and lift the scanner out of the Docking Station. 3. Remove the tape and foam strip from the docking station. 4. Place the scanner body back on the docking station. Detailed instructions for detaching and attaching the scanner are on
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8 VISIONEER STROBE 500 SCANNER USER’S GUIDE 7. Pull the output tray away from the bottom of the Docking Station, then flip open the output tray extension. STEP 2: INSTALL THE SOFTWARE AND CONNECT THE SCANNER To install the software: 1. Start Microsoft Windows and make sure no other applications are running. 2. Insert the Installation Disc 1 into your computer’s CD-ROM drive. The Installation Disc main menu automatically opens.
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STEP 2: INSTALL THE SOFTWARE AND CONNECT THE SCANNER 9 Note: If the disc does not automatically start, check the following: ■ Make sure the disc drive’s door is completely shut. ■ Make sure the disc was inserted in the drive in the proper direction (label side up). To launch the Installation Disc manually: ■ Open the Windows option for your computer’s disk drives. ■ Double-click the icon for your CD-ROM drive. ■ The Installation menu for the disc should now open. If the menu does not open: ■
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10 VISIONEER STROBE 500 SCANNER USER’S GUIDE 4. Make sure the boxes for Scanner Driver, Visioneer OneTouch, and Nuance PaperPort® are checked. 5. Click Install Now. INSTALLING THE SCANNER DRIVER The scanner driver installation will start first. 1. The Welcome to the Scanner Driver Setup Wizard opens. 2. Click Next. 3. On the Visioneer License Agreement window, read the license agreement. If you accept the terms, select I Agree, and click Next. If you choose not to accept the license agreement
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STEP 2: INSTALL THE SOFTWARE AND CONNECT THE SCANNER 11 4. The next window lists the choices of the drivers that you can install for your scanner. 5. Select the option you want. Click Next. ■ Full Install (TWAIN and Windows Driver)—This is the recommended installation. It installs all of the scanner drivers. ■ TWAIN only—The TWAIN driver is installed and you can scan from TWAIN scanning applications, and from OneTouch when the application is installed. ■ Windows Driver only—The Windows Driv
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12 VISIONEER STROBE 500 SCANNER USER’S GUIDE 6. A window opens with image quality samples asking you to select an image for your Color Space setting. Select the option that looks best to you and click Next. This sets a default gamma value for scans and can be changed later on.
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STEP 2: INSTALL THE SOFTWARE AND CONNECT THE SCANNER 13 7. STOP when you see the “Complete the installation by connecting your hardware” window. Do NOT click OK yet. Leave the window open and proceed to the next section. NOTE: If you do not see this on-screen diagram for connecting the scanner, stop and follow the instructions below. CONNECT THE SCANNER POWER CORD You can power the scanner through the standard power cord to a wall outlet, or use the USB power cord to power the scanner throug
