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Xerox DocuPrint Network Printer Series
Guide to Performing Routine Maintenance
for Models 96/4635/180 NPS
Version 7.1
August 2000
721P86641
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Xerox Corporation 701 S. Aviation Boulevard El Segundo, CA 90245 ©1997, 1998, 1999, 2000 by Xerox Corporation. All rights reserved. Copyright protection claimed includes all forms and matters of copyrightable material and information now allowed by statutory or judicial law or hereinafter granted, including without limitation, material generated from the software programs which are displayed on the screen, such as icons, screen displays, looks, etc. Printed in the United States of America. P
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Laser safety Warning: Adjustments, use of controls, or performance of ! procedures other than those specified herein may result in ! hazardous light exposure. The Xerox DocuPrint printers are certified to comply with the performance standards of the U.S. Department of Health, Education, and Welfare for Class 1 laser products. Class 1 laser products do not emit hazardous radiation. The DocuPrint printers do not emit hazardous radiation because the laser beam is completely enclosed during a
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Never use a ground adapter plug to connect equipment to an electrical outlet that lacks a ground connection terminal. Always place equipment on a solid support surface with adequate strength for its weight. Always use materials and supplies specifically designed for your Xerox equipment. Use of unsuitable materials may result in poor performance and may create a hazardous situation. Never move either the printer or the Printer Controller without first contacting Xerox for approva
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Table of contents Laser safety iii Ozone information iii Operation safety iii Introduction vii About this guide vii Contents vii Conventions viii Related publications ix 1. Feeder trays 1-1 Checking feeder trays 1-1 Loading feeder trays 1-2 Guidelines for loading paper 1-2 Loading trays 1 and 2 1-2 Loading trays 3, 4, 5, and 6 2. Output trays and bins 2-1 Checking and unloading sample trays 2-1 Checking and unloading purge trays 2-1 Checking and unloading high-capacity stacker (HCS) bins 2-2
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TABLE OF CONTENTS 7. Maintenance and support services 7-1 Xerox Customer Services Support Center 7-1 Xerox Documentation and Software Services 7-2 Xerox Font Center 7-2 Operator Training 7-2 Xerox Customer Education 7-3 Reporting billing meters 7-3 Index INDEX-1 vi XEROX DOCUPRINT 96/4635/180 NPS GUIDE TO PERFORMING ROUTINE MAINTENANCE
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Introduction The Xerox DocuPrint Network Printer Series, Guide to Performing Routine Maintenance for Model 96, 4635, and 180 NPS, provides information on how to perform basic maintenance tasks on the Xerox DocuPrint Model 96, 4635, or 180. About this guide This guide is designed for operators whose job consists of operating each of the system components, running print jobs, solving simple system problems, and performing basic maintenance tasks, such as replenishing dry ink. Refer to the e
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INTRODUCTION Conventions This guide uses the following conventions: Italics—Document and library names are shown in italics (for example, the Xerox DocuPrint Network Printer Series Guide to Performing Routine Maintenance). Note: Notes are hints that help you perform a task or understand the text. Caution: Cautions alert you to an action that could damage hardware or software. Warning: Warnings alert you to conditions that may affect the ! ! safety of people. viii XEROX DOCUPRINT 96/4635/180
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Related publications The Xerox DocuPrint Network Printer Series includes the following documents: Decomposition Service and Tools Guide Guide to Configuring and Managing the System Guide to Managing Print Jobs Guide to Performing Routine Maintenance Guide to Submitting Jobs from the Client Guide to Using Page Description Language Installation Planning Guide Messages Guide System Overview Guide Troubleshooting Guide Glossary Master Index Customer Information Quick Reference Card Printer Controll
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x XEROX DOCUPRINT 96/4635/180 NPS GUIDE TO PERFORMING ROUTINE MAINTENANCE
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1. 1Feeder trays This chapter shows the steps needed to load and check feeder trays on the DocuPrint NPS, and explains what actions are necessary if paper stock is changed. The number of feeder trays on your system depends on the number of feeder/stacker modules installed. Checking feeder trays Check the amount of paper remaining in each feeder tray by examining the green lights above the icons on the door of the tray.Each light represents 25% of a ream, or about 125 sheets of 20- pound or
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FEEDER TRAYS The printer does not feed all the paper out of a tray— approximately 1/4 inch (6 mm) remains in the tray. Loading feeder trays It is important to load paper properly in the feeder trays to prevent jams and loss of production time. The following guidelines will help ensure maximum efficiency of your printer’s operation. Guidelines for loading paper When you are loading the paper, follow these guidelines to prevent pager jams: Remove damaged sheets. Load the paper with the
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FEEDER TRAYS Follow these steps to load feeder trays 1 and 2. 1. Select the tray you want to load by pressing the Tray Unlock button on the door of the paper tray or by touching the appropriate unlock icon on the printer control console. Note: If the printer has stopped due to a low paper condition, you do not need to press the Tray Unlock button. 2. Wait until the Ready to Open indicator lights. 3. Pull the feeder tray out until it stops. 4. Pull out any partially fed paper from the feeder
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FEEDER TRAYS 7. Load paper, following the instructions on the labels of the feeder tray and carefully positioning the paper in the right front corner of the tray. Caution: Do not load above the MAX line shown on the paper guide. 1-4 XEROX DOCUPRINT 96/4635/180 NPS GUIDE TO PERFORMING ROUTINE MAINTENANCE
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FEEDER TRAYS 8. Pull the length guide forward to touch the back of the paper stack. 9. Latch the paper feeder assembly by pressing the green dot next to the green release lever until the assembly clicks into position. 10. Push the tray in slowly but firmly until it latches. Do not slam the tray closed. This can cause improper latching or machine damage. 11. If the printer stopped due to a low paper condition, press the Continue button on the printer control console to resume printing. X
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FEEDER TRAYS Loading trays 3, 4, 5, and 6 1. Select the tray you want to load by pressing the Tray Unlock button on the door of the paper tray or by touching the appropriate unlock icon on the printer console. Note: If the printer has stopped due to a low paper condition, you do not need to press the Tray Unlock button. 2. Wait until the Ready to Open indicator lights. 3. Pull the feeder tray out until it stops. 4. Slide both length guides away from the paper. For the rear guide, squeeze the
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FEEDER TRAYS 6. Load paper, following the instructions on the label at the front of the feeder tray and carefully positioning the paper in the right- front corner of the tray. Note: The way you load the paper depends on the paper size required by the job. For paper longer than 14 inches, load the long edge against the back guide. 7. Slide both length guides back against the paper. 8. Push the tray in slowly but firmly until it latches. Do not slam the tray closed. This can cause improper
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FEEDER TRAYS 9. If the printer stopped due to a low paper condition, press the Continue button on the printer console to resume printing. 1-8 XEROX DOCUPRINT 96/4635/180 NPS GUIDE TO PERFORMING ROUTINE MAINTENANCE
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2. 2Output trays and bins Your print jobs are sent to output trays or bins which you must unload. You can unload each of the output trays or bins while the system is printing. This chapter discusses how to check and unload the trays and bins. If the printer has stopped due to a full output tray or bin and does not resume automatically when the tray or bin is emptied, press the Continue button on the printer control console. The number of output bins on your system depends on the number of
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OUTPUT TRAYS AND BINS Checking and unloading high-capacity stacker (HCS) bins The 4635 and 180 NPS printers can have up to four high-capacity stacker (HCS) bins. The 96 NPS printer can have up to two high- capacity stacker bins. Each high-capacity tray holds 2500 sheets of 20lb (80 gsm) paper. (Refer to System Overview for additional information on the high-capacity stacker bins.) If you use large paper sizes such as A3 or 11 x 17 inch, the stacker may hold less than 2500 sheets. This is to