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User Manual
Phaser™ 240
Color Printer
First printing February 1995
070-9238-00
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Copyright © 1995 by Tektronix, Inc., Wilsonville, Oregon. Printed in the United States of America. All rights reserved. Contents of this publication may not be reproduced in any form without permission of Tektronix, Inc. This instrument, in whole or in part, may be protected by one or more U.S. or foreign patents or patent applications. Information provided upon request from Tektronix, Inc., P.O. Box 1000, Wilsonville, Oregon 97070-1000. If acquired subject to FAR or DFARS
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Phaser™ 240 Warranty Tektronix warrants that the Phaser 240 will be free from defects in materials and workmanship for a period of one (1) year from the date of shipment. If the Phaser 240 proves defective during the respective warranty period, Tektronix, at its option, will either repair the defective product without charge for parts and labor, or provide a replacement in exchange for the defective product. This warranty applies only to products returned to the designated Tektronix depot
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Users safety summary Terms in manual: CAUTION Conditions that can result in damage to the product. WARNING Conditions that can result in personal injury or loss of life. Power source: Do not apply more than 250 volts RMS between the supply conductors or between either supply conductor and ground. Use only the specified power cord and connector. Refer to a qualified service technician for changes to the cord or connector. Operation of product: Avoid electric shock by cont
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Contents 1 Introduction 2 Getting Set Up At a glance 2-1 Setting up the printer 2-2 What you get with your printer 2-2 Printer options 2-4 Installing the optional Lower Tray Assembly 2-5 Removing the packing material from inside the printer 2-7 Install the transfer roll 2-8 Adding paper or transparencies 2-9 Installing options 2-13 Connecting the printer 2-14 Printer ports 2-14 LocalTalk connection 2-15 Parallel connection 2-17 Ethernet connection 2-18 Connecting the power and turning on t
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3 Printing Which computer? 3-1 Printing from a PC (Windows) 3-2 Printing from a PC (DOS) 3-3 Printing from a Macintosh 3-4 Using the Phaser 240 driver 3-4 Using the Phaser 240 GX driver 3-5 Printing from a Unix or VMS workstation 3-6 Printing from specific applications 3-8 Margins and print area 3-9 Perforated paper and transparencies 3-9 Non-perforated plain paper 3-10 Using two paper trays 3-11 Selecting driver features 3-12 Print modes 3-12 Color corrections 3-13 Fonts 3-14 Resident type
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4 Caring for Your Printer Overview 4-1 Importance of cleaning 4-1 When to clean 4-2 Cleaning kit 4-3 Cleaning the printer (with every transfer roll change) 4-4 Cleaning the thermal head and transfer roll guide 4-4 Cleaning the paper-feed rollers 4-5 Cleaning the paper-pick rollers 4-6 Cleaning the printer (every 5,000 prints) 4-10 Cleaning the transfer roll sensor pad 4-10 Cleaning the drum 4-12 Cleaning the exit rollers 4-13 5 Supplies Always use Tektronix supplies 5-1 Ordering informati
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6 Troubleshooting Clearing transfer roll jams 6-1 Clearing paper jams 6-2 Problems and solutions 6-5 If you can't make a print 6-5 Media problems 6-8 Problems with image size and position 6-9 Print quality problems 6-10 Startup page prints even though it is disabled 6-12 Printing the configuration page 6-13 Whom to call for help 6-14 7 Front and Rear Panels Front panel 7-1 Rear panel 7-3 Static Precautions 7-3 DIP switches inside rear panel door 7-4 A Technical Notes Printer ports A-1
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C Moving Your Printer Changing the line voltage C-1 Repacking your printer C-2 D Regulatory Information Index User Manual ix
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x Phaser 240 Color Printer
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Chapter 1 Introduction The Tektronix Phaser 240 is a thermal-wax color printer that provides superior quality A/Letter-size and A4-size color prints. The printer provides color printing at speeds up to two pages per minute with PANTONE Color-approved and TekColor imaging enhancements. The Phaser 240 delivers 300 x 300 dots-per-inch (dpi) color resolution in its default configuration. With a minimum of 8 Mbytes of additional memory installed, a 600 x 300 dpi resolution printing mod
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1 Introduction The Phaser 240 printer works with Macintosh computers, IBM Personal Computers and compatibles, and various workstations. You can print from several computers at the same time because the printer supports simultaneous input through parallel and LocalTalk ports. An optional Ethernet interface provides Ethernet connectivity with EtherTalk and Novell NetWare protocols. The TCP/IP protocol is also available by purchasing an additional option. The printer lets y
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Chapter 2 Getting Set Up At a glance To install your printer, perform the steps listed here. The following pages provide detailed installation instructions. If you used the pictorial installation instructions, you have already performed Steps 1 and 2. Begin with Step 3; turn to “Installing a driver on your computer” on page 2-23. 1. Setting up the printer Putting all the pieces together: unpacking the printer and accessories, checking the inventory, removing the packin
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2 Getting Set Up Setting up the printer What you get with your printer 1. Paper tray(s) 2. Sample transfer roll 3. Power cord 4. TekColor Care envelope (includes the registration card) 5. Cleaning kit 6. Phaser 240 Color Printer User Manual 7. Supplies information sheet 8. Transparencies 9. Thermal-transfer paper 10. Phaser 240 Drivers and Utilities Printing Reference 11. Tektronix Phaser 240 drivers and utilities diskettes 2-2 Phaser 240 Color Printer
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Transfer Roll Cleaning Kit Getting Set Up 2 1 4 2 3 7 6 5 9 8 10 11 9238-01 User Manual 2-3 TekColor Care User Manual Transparency Sample Supplies Paper Sample Reference Manual
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2 Getting Set Up Printer options 1. Lower Tray Assembly 2. Ethernet SIMM 3. Font SIMM (adds 22 fonts for a total of 39 fonts) 4. Memory (add a single 4-, 8-, or 16-Mbyte SIMM) 5. Network Utilities for Phaser Color Printers manual and diskettes 1 2 3 4 5 9238-02 2-4 Phaser 240 Color Printer Network Manual
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Getting Set Up 2 Installing the optional Lower Tray Assembly An optional Lower Tray Assembly is available for the Phaser 240 printer (Tektronix order number 4681FTA). With the optional Lower Tray Assembly installed, you can configure the printer to be dual-media capable. For example, you might want to load paper in one tray and transparency in the other. Note The printer weighs about 18 kg (40 lbs.). Observe standard precautions for lifting heavy objects. Warning The printer
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2 Getting Set Up If you have a Lower Tray Assembly, install it by performing these steps: 1. Place the printer on top of the Lower Tray Assembly. 2. Make sure that the left and right alignment pins fit in the holes in the base of the printer. 3. Plug the Lower Tray Assembly cable into the printer. 4. To move the printer, use the slots on either side of the Lower Tray Assembly. Observe standard precautions for lifting heavy objects. To move the printer more than a few feet,
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Getting Set Up 2 Removing the packing material from inside the printer Remove the packing tape from the top and front covers. 1. 2. Press the button; open the top cover. 3. Remove the shipping material from the sides of the drum. (Keep all shipping material for storing or shipping the printer). 2 3 9238-04 User Manual 2-7
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2 Getting Set Up Install the transfer roll Note ColorCoat™ transfer rolls are used with common laser paper and perforated premium laser paper; Black and 3-Color transfer rolls are used with Tektronix transparencies and thermal-transfer paper. With the top cover still open, install the transfer roll: 1. Remove the transfer roll from the box. Remove the shipping foam from the transfer roll. Remove the foam clip from the full end of the roll. 2. Hold the transfer roll so that the black ban
