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®
CL Series
Thermal Transfer Printers
Operator and Technical
Reference Manual for
CL408, CL412, CL608VA &
CL612VA
PN 9001035 Rev. E
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SATO America, Inc. 10350-A Nations Ford Rd. Charlotte, NC 28273 Main Phone: (704) 644-1650 Technical Support Hotline: (704) 644-1660 Fax: (704) 644-1661 www.satoamerica.com © Copyright 1994, 1995, 1996, 1997, 1999 SATO America, Inc. Warning: This equipment complies with the requirements in Part 15 of FCC rules for a Class A computing device. Operation of this equipment in a residential area may cause unacceptable interference to radio and TV reception requiring the operator to take whatever step
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PREFACE CL SERIES PRINTER OPERATOR’S MANUAL The CL Series Printer Operator’s Manual contains basic information about the printer such as setup, installation, cleaning and maintenance. It also contains complete instructions on how to use the operator panel to configure the printer. The following is a brief description of each section in this manual. SECTION 1. PRINTER OVERVIEW This section contains a discussion of the printer specifications and optional features. SECTION 2. INSTALLATION AND CONFI
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Preface APPENDICES APPENDIX A: Command Code Quick Reference APPENDIX B: Bar Code Specifications APPENDIX C: Custom Characters and Graphics APPENDIX D: Optional Features APPENDIX E: Custom Protocol Command Codes APPEDDIX F: Label Wizard Support Page- ii 9001035 Rev.E SATO CL Series Printers
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Preface TABLE OF CONTENTS SECTION 1. PRINTER OVERVIEW Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-1 General Printer Specifications . . . . . . . . . . . . . . . . . . . . 1-2 Character Fonts . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-4 Bar Codes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-5 Physical . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-6 Optional Accessories . . . . . . . . . . . . . . . . . . . . . . .
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Preface Procedures, CL408 and CL412 . . . . . . . . . . . . . . . . . . . . 3-7 Adjusting the Print Quality . . . . . . . . . . . . . . . . . . . . 3-7 Darkness . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-7 Speed . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-7 Cleaning the Print Head and Platen . . . . . . . . . . . . . . . 3-8 Replacing the Print Head . . . . . . . . . . . . . . . . . . . . . 3-9 Cleaning the Sensors . . . . . . . . . . . . . . . . . . . . . . . 3-10 R
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Preface Print Quantity . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-61 Print Speed . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-62 Repeat Label . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-63 Replace Data (Partial Edit) . . . . . . . . . . . . . . . . . . . . 4-64 Reverse Image . . . . . . . . . . . . . . . . . . . . . . . . . . 4-66 Rotate, Fixed Base Reference Point . . . . . . . . . . . . . . . . 4-68 Rotate, Moving Base Reference Point . . . . . . . . . . .
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Preface SECTION 6. TROUBLESHOOTING Initial Checklist . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-1 Using the Centronics (Parallel) Interface . . . . . . . . . . . . . . . 6-1 Using the RS232C (Serial) Interface . . . . . . . . . . . . . . . . . 6-3 Error Signals . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-4 CL608 and CL612 . . . . . . . . . . . . . . . . . . . . . . . . 6-4 CL408 and CL412 . . . . . . . . . . . . . . . . . . . . . . . . 6-5 APPENDICES APPENDIX A: Co
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Preface APPENDIX D: Optional Accessories Label Rewinder, All Models . . . . . . . . . . . . . . . . . . . . D-1 Label Cutter, All Models . . . . . . . . . . . . . . . . . . . . . D-2 Label Dispense Option . . . . . . . . . . . . . . . . . . . . . . D-3 CL608 and CL612 . . . . . . . . . . . . . . . . . . . . . . . D-3 CL408 and CL412 . . . . . . . . . . . . . . . . . . . . . . . D-4 Memory Cards . . . . . . . . . . . . . . . . . . . . . . . . . . D-7 CL608 and CL612 . . . . . . . . . . . . . . .
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Preface This page left intentionally blank. Page- viii 9001035 Rev.E SATO CL Series Printers
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SECTION 1. PRINTER OVERVIEW INTRODUCTION The SATO CL Series Thermal Transfer Printers are complete, high-performance on-site labeling systems. All printer parameters are user programmable using the front panel controls and the DIP switches. All popular bar codes and 12 human-readable fonts, including a vector font, are resident in memory providing literally thousands of type styles and sizes. The Operator’s Manual will help you understand the basic operations of the printer such as setup, instal
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Section 1. Printer Overview GENERAL PRINTER SPECIFICATIONS SPECIFICATION CL408 CL412 CL608 CL612 PRINT Method Direct or Thermal Transfer Speed (User Selectable) 2 to 6 ips 4 to 8 ips 50 to 150 mm/s 100 to 200 mm/s Print Module (Dot Size) .0049 in. .0033 in. .0049 in. .0033 in. .125 mm .083 mm .125 mm .083 mm Resolution 203 dpi 305 dpi 203 dpi 305 dpi 8 dpmm 12 dpmm 8 dpmm 12 dpmm Maximum Print Width 4.1 in. 6.0 in. 6.5 in. 104 mm 152 mm 164mm Maximum Print Length 14 in. 14 in. 14 in. (Expanded P
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Section 1. Printer Overview SPECIFICATION CL408 CL412 CL608 CL612 CONTROLS AND SIGNALS (1) On-Line LED Status = Green Green Power LED None Green (1) Media Out LED Status = Red Red (1) Ribbon Out LED Status = Red Red (1) Error LED Status = Red Red LCD Panel 2 Line x 16 Character On/Off-Line Switch Front Panel Label Feed Switch Front Panel Power On/Off Switch Rear Panel POTENTIOMETER ADJUSTMENTS Print Darkness Front Panel Pitch Front Panel Offset Front Panel Display None Front Panel INTERFACE CONN
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Section 1. Printer Overview CHARACTER FONTS SPECIFICATION CL408 CL608 CL412 CL612 MATRIX FONTS U Font (5 dots W x 9 dots H) S Font (8 dots W x 15 dots H) M Font (13 dots W x 20 dots H) XU Font (5 dots W x 9 dots H) Helvetica XS Font (17 dots Wx 17 dots H) Univers Condensed Bold XM Font (24 dots W x 24 dots H) Univers Condensed Bold OA Font (15 dots W x 22 dots H) OCR-A (22 dots W x 33 dots H) OCR A OB Font 20 dots W x 24 dots H) OCR-B (30 dots W x 36 dots H) OCR B AUTO SMOOTHING FONTS WB WB Font
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Section 1. Printer Overview BAR CODES SPECIFICATION CL408 CL608 CL412 CL612 SYMBOLOGIES Bookland (UPC/EAN Supplemental) EAN-8, EAN-13 CODABAR Code 39 Code 93 Code 128 Interleaved 2 of 5 Industrial 2 of 5 Matrix 2 of 5 MSI POSTNET UCC/EAN-128 UPC-A and UPC-E Data Matrix Maxicode PDF417 Ratios 1:2, 1:3, 2:5 User definable bar widths Bar Height 4 to 600 dots, User programmable Rotation 0°, 90°, 180° and 270° OTHER FEATURES Sequential Numbering Sequential numbering of both numerics and bar codes Cus
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Section 1. Printer Overview PHYSICAL SPECIFICATION CL408 CL412 CL608 CL612 DIMENSIONS Wide 10.7 in. (271 mm) 13.8 in. (352 mm) Deep 16.9 in. (430 mm) 16.9 in. (429 mm) High 12.6 in. (321 mm) 11.7 in. (298 mm) WEIGHT 28.7 lbs (13 Kg) 41.9 lbs (19 Kg) POWER REQUIREMENTS Voltage 110 V (±10 %) 220V (±10 %) 50/60 Hz (±1%) Power Consumption 50W Idle 50W Idle 130W Operating 210W Operating ENVIRONMENTAL Operating Temperature 41° to 104°F (5° to 40°C) Storage Temperature -0° to 104°F (-20° to 40°C) Opera
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Section 1. Printer Overview OPTIONAL ACCESSORIES ACCESSORY CL408 CL412 CL608 CL612 MEMORY EXPANSION Two slots for PCMCIA Memory Cards (up to 2MB each). Can be used for Graphic File storage, print buffer expansion, format storage and downloaded TrueType fonts. CALENDAR An internally mounted Date/Time clock that can be used to date/time stamp labels at the time of printing. LABEL CUTTER Internal attachment allowing labels to be cut at specified intervals. Controlled through programming. LABEL DISP
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SECTION 2. INSTALLATION AND CONFIGURATION INTRODUCTION This section is provided to assist you in taking the CL Series Printer from the shipping container to the application environment. Where the physical differences between the printer models are significant (such as loading paper and ribbons), separate sections for each of the models are used for clarity. The following information is provided in this section: • Unpacking and Parts Identification • Setting Up the Printer • Loading Labels or Tag
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Section 2. Installation and Configuration UNPACKING AND PARTS IDENTIFICATION Consider the following when unpacking the printer: • The box should stay right-side up. • Lift the printer out of the box carefully. • Remove the plastic covering from the printer. • For the CL4XX printers, remove the Front Access Door from its protective bag and attach it to the printer. • Remove the accessory items from their protective containers. • If the printer has been stored in a cold environment, allow it to re