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®
EPSON Stylus Pro 9000 Series
PRINTER GUIDE
®
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Printed on recycled paper. Copyright © 2000 by Epson America, Inc. All rights reserved. No part of this publication may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, without the prior . The information contained herein is designed only for use written permission of SEIKO EPSON CORPORATION with these EPSON printers. EPSON is not responsible for any use of this information as applied to ot
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FCC Compliance Statement For United States Users This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio or television
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Introduction Contents How To Use Your Manuals . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2 Using This Printer Guide . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3 Warnings, Cautions, and Notes . . . . . . . . . . . . . . . . . . . . . . . . . 4 Where To Get Help . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4 ENERGY STAR Compliance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5 Important Safety Instructions . . . .
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vi | Contents 2 Monitoring and Configuring the Printer Using the Control Panel to Monitor the Printer . . . . . . . . . . . . . . . . 2-1 Monitoring Normal Printer Operation . . . . . . . . . . . . . . . . . . . . 2-2 Pausing and Resetting the Printer . . . . . . . . . . . . . . . . . . . . . . . . 2-2 Checking Printer Status . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-2 Printing a Status Check . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-3 Printin
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Contents | vii 4 Resolving Problems Diagnosing Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-1 Using Hex Dump Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-2 Improving Print Quality . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-2 Solving Operational Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-5 Solving Miscellaneous Printing Problems . . . . . . . . . . . . . . . . . . . . . 4-7 Solvin
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viii | Contents B Using EPSON Drivers and Utilities for Macintosh Connecting the Printer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . B-1 Connecting to the Printer’s Parallel/USB Interface . . . . . . . . . . . B-2 Connecting to the Printer’s Built-in Serial Interface . . . . . . . . . . B-2 Setting Up Your Software . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . B-3 Checking System Requirements . . . . . . . . . . . . . . . . . . . . . . . . . B-4 Ins
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Contents | ix Setting Print Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . C-10 Choosing Basic Print Options . . . . . . . . . . . . . . . . . . . . . . . . . . C-11 Selecting the Correct Media Type . . . . . . . . . . . . . . . . . . . . . . . C-13 Choosing Paper and Layout Options . . . . . . . . . . . . . . . . . . . . . C-15 Choosing Advanced Print Options . . . . . . . . . . . . . . . . . . . . . . . C-16 Managing Print Jobs . . . . . . . . . . . . . . .
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x | Contents -x
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® The EPSON Stylus Pro 9000 series printers are the ultimate wide-format Introduction color ink jets. Setting new standards in image quality, media handling, and performance, the EPSON Stylus Pro 9000 has redefined the wide format printing industry. The breakthrough EPSON Stylus Pro 9500 gives you ™ photographic quality with EPSON Archival ink technology—for images that last a lifetime. ® ™ EPSON’s Micro Piezo dual density droplet (DX3 ) print technology includes a precise and consistent d
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2 | Introduction How To Use Your Manuals This guide is part of a set, which also includes the documentation listed below. • The EPSON Stylus Pro 9000/9500 Assembly and Setup Instructions describe how to unpack and assemble the printer, install ink cartridges and paper, and prepare for printing. The EPSON Stylus Pro 9000 Series Quick Reference Guide provides a handy summary of the procedures for daily use and printer maintenance—loading paper, replacing ink cartridges, running cleaning cy
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Introduction | 3 Using This Printer Guide This guide contains the following information: Chapter 1 gives instructions for loading roll paper and cut sheets, printing on various media, and using the paper hammock. Chapter 2 explains how to monitor the printer’s status, respond to error messages on the control panel, and configure printer settings. Chapter 3 gives instructions for cleaning and aligning the print head, replacing ink cartridges and the cutter blade, and cleaning and transporting
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4 | Introduction Warnings, Cautions, and Notes You’ll find this information throughout this guide: Warnings must be followed carefully to avoid bodily injury. Warning Cautions must be observed to avoid damage to your equipment. Caution Notes contain important information about your printer. Note Where To Get Help EPSON provides technical support and information on the installation, configuration, and operation of professional graphics arts products through SM the EPSON Preferred Protection Pla
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Introduction | 5 EPSON also provides technical assistance 24 hours a day through the electronic support services listed in the following table: Service Access World Wide Web From the Internet, you can reach EPSON’s Professional Graphics Home Page at http://prographics.epson.com. EPSON Internet FTP Site If you have Internet FTP capability, use your Web browser (or other software for FTP downloading) to log onto ftp.epson.com with the user name anonymous and your e-mail address as the password
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6 | Introduction Important Safety Instructions Caution Before using your printer and RIP Station 5100, read the following safety instructions to make sure you use the equipment safely and effectively. Always turn the printer Turn off and unplug the printer (and RIP Station 5100) before off using the Power cleaning. Clean with a damp cloth only. Do not spill liquid on the button. When you press printer (or RIP Station 5100). this button, the Operate light flashes briefly then Do not
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Introduction | 7 If you use an extension cord with the printer, make sure the total ampere rating of the devices plugged into the extension cord does not exceed the cord’s ampere rating. Also, make sure the total ampere rating of all devices plugged into the wall outlet does not exceed the wall outlet’s ampere rating. Except as specifically explained in the documentation, do not attempt to service the printer (or RIP Station 5100) yourself. Opening or removing those covers that are mar
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8 | Introduction Do not use an ink cartridge beyond the date printed on the cartridge package. For best results, use cartridges within six months of installation. Before transporting the printer, remove the ink cartridges, close the ink valves, and install the carriage restraint (packing material). See page 3-16 for complete instructions. 8
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The EPSON Stylus Pro 9000 and 9500 print on a variety of media, Chapter 1: including roll paper and cut sheets up to 44 inches wide. The Handling straight-through paper path allows you to use heavy stock, including Paper and posterboard up to 59 mil (1.5 mm) thick. Other Media Unless otherwise noted, the instructions in this chapter apply to both the EPSON Stylus Pro 9000 and 9500 printers. Selecting paper and other media Printing on EPSON paper and other media Using roll paper U
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1-2 | Handling Paper and Other Media Always test samples of paper stock in the printer before purchasing large quantities or printing large jobs. When you use non-EPSON papers or other media, you may need to “profile” their thickness and ink drying time. See page 1-25 for instructions. Printing on EPSON Paper and Other Media EPSON papers, which are specially formulated for the inks used in the printer, ensure high-quality results. The following tables list the product codes for the EPSON m
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Handling Paper and Other Media | 1-3 EPSON Stylus Pro 9500 media product codes 44-inch 36-inch 24-inch Paper type roll roll roll Sheet sizes Note Doubleweight Matte Paper S041387 S041386 S041385 — Glossy Paper Photo Weight S041389 — S041388 — (22" roll) Check the EPSON web Premium Semigloss Photo — — — 13 × 19" (A3+) site (http://prographics. Paper S041327 epson.com) or your authorized EPSON dealer Smooth Fine Art Paper S041433 S041432 S041431 24 × 30" for new papers and other S041434 me