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®
FERRUPS
Uninterruptible Power Systems
FE or QFE 500VA to 18KVA 50/60 Hz
USER MANUAL
FSS-0342J Listed Models Available
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IMPORTANT SAFETY INSTRUCTIONS SAVE THESE INSTRUCTIONS — This manual contains important instructions for your UPS. How to Use This Manual Your FERRUPS is very easy to start and operate. This manual tells you how to start, operate and communicate with FERRUPS and how to get more information for special situations. Begin with Section 100 to find the startup section for your model. Section 100 will also help you find out if you need to do any installation before you start your FERRUPS. IF YOUR FERRU
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Table of Contents Introduction ........................................................................... 1 001 If You Have a Problem or a Question ................................................. 1 002 If You Need More Information ...................................................... 1 Section 100: Identifying Your FERRUPS ................................................... 2 Section 200: Startup .................................................................... 3 201 Storing Your FERRUPS
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Introduction Welcome to the growing FERRUPS family. FERRUPS represents a breakthrough in the design of advanced, on- line uninterruptible power systems. Please read this manual thoroughly before operating your FERRUPS. Keep this manual handy for future reference. 001 If You Have a Problem or a Question Best Power is committed to outstanding customer service. Our Worldwide Service center is happy to help you with any problems or answer any questions you may have. Service technicians are available
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Section 100: Identifying Your FERRUPS FERRUPS units come in different sizes. This section will help you choose the startup section for your model. If your FERRUPS does not have a plug, or if it has a separate battery cabinet, make sure it has been installed before you go on. If your FERRUPS looks like this drawing, it is in the 500 VA-3.1 kVA range. Go to Section 202. If your FERRUPS looks like this drawing, it is in the 4.3 kVA-18 kVA range. Go to Section 203. Page 2
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Section 200: Startup This section provides step-by-step instructions on starting your FERRUPS. We’ll explain how to turn on DC and AC power and how to prepare the UPS to support your equipment. 201 Storing Your FERRUPS If you do not plan to use your FERRUPS right away, you must store it between 20 and +40 Celsius ( 4 to +104 Fahrenheit). If you remove the batteries and store them separately, you can store the UPS itself at 20 to +60 C ( 4 to +140 F). Keep batteries in storage
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CAUTION To avoid possible equipment damage or personal injury, assume that AC voltage is present at the FERRUPS terminals or receptacles any time AC input voltage or DC battery voltage is supplied. FERRUPS can provide output voltage from its batteries even when there is no AC input voltage. Whenever AC input voltage is present, FERRUPS can provide output voltage even when its batteries are disconnected. Always disconnect the AC input source to make sure there will be no UPS output voltage; if yo
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FERRUPS units with receptacles on the back: 4 Plug the equipment you want to protect into the UPS’ receptacles. (If you have a 50 Hz model, use the cord or plug provided to connect your equipment to FERRUPS’ receptacles.) Next, switch on your equipment. If the red ALARM light comes on, see Section 304 on page 15. FERRUPS units without receptacles on the back: Turn the bypass switch to “UPS.” Then, switch on the equipment that is connected to your FERRUPS. If the red ALARM light comes on, see Sec
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203 Startup: FE and QFE 4.3KVA to 18KVA Make sure the temperature is 0 to 40 Celsius (32 to 104 Fahrenheit). The relative humidity must be 0-95% without condensation. The air must be free of dust, chemicals that corrode, or other contaminants, and the air must be free to move around FERRUPS. FERRUPS Features Front Panel Lights (LEDs) Control Panel On/Off Switch FERRUPS Back View 7-18 kVA 4.3 kVA and 5.3 kVA 1 = Receptacle Panel (Optional for 4.3-7 kVA) 2 = RS2
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CAUTION To avoid possible equipment damage or personal injury, assume that FERRUPS’ terminals or receptacles may have AC voltage present any time AC input voltage or DC battery voltage is supplied. FERRUPS can provide output voltage from its batteries even when there is no AC input voltage. When AC input voltage is present, FERRUPS can provide output voltage even when its batteries are disconnected. Always disconnect the AC input source AND disconnect or turn off DC (see Section 308) to make sur
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To start FERRUPS on battery power, use the 4 key to turn on the On/Off switch. After a brief self- check, the yellow BATTERY POWER light and the green READY light will light on the UPS and the control panel. The UPS will beep every 20 seconds to let you know it is running on battery power (inverter). The control panel will show the Best Power logo; press the [ENTER] key. Now, the control panel will scroll this display: FERRUPS by BEST Mode: Auto Charger: Off Beeper:
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FERRUPS units with receptacles on the back: 6 Plug the equipment you want to protect into the FERRUPS’ receptacles. Then, switch on your equipment. If the red ALARM light comes on, see Section 304 on page 15. FERRUPS units without receptacles: Switch on the equipment connected to your FERRUPS. If the red ALARM light comes on, see Section 304 on page 15. Now, you can set the time and date using the control panel. FERRUPS needs the correct time and date for 7 its Alarm and Inverter Logs, so you sh
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Please fill out the Warranty Registration Card in this manual and return it to Best Power. This card 8 helps Best Power’s Worldwide Service when your FERRUPS needs routine maintenance or if there is a problem. Your FERRUPS includes free CheckUPS II Suite power management software. The CheckUPS II Suite monitors power conditions; during a long power outage, CheckUPS automatically shuts down your computer system just before the FERRUPS runs out of battery power. To install CheckUPS, see the instru
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Section 300: Operation This section will describe how FERRUPS works. We’ll discuss the meaning of the front panel lights and describe how to use the control panel. We’ll also describe what the automatic system test does, what each alarm means, what parameters are, and how to read the Alarm and Inverter Logs. Finally, we’ll see how to turn off FERRUPS. 301 Front Panel Lights At the front of your FERRUPS is a panel with five lights (LEDs). These lights tell you several things about the operating s
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302 How to Use the Control Panel The control panel comes with all FE/QFE 4.3KVA to 18KVA models. If you have an FE/QFE 500VA to 3.1KVA, you may have ordered the control panel as an option. If you have, please see TIP 407 to connect the control panel. The control panel is attached to the front of your FERRUPS with a six-foot (1.8-meter) cable, which lets you pick up the control panel and hold it in your hand. The panel’s READY, BATTERY POWER and ALARM lights work like the READY, BATTERY POWER and
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How to Enter Passwords Before you can change some parameter values, you must enter a password. (The instructions below describe how to display and change parameters.) You must also enter a password before you enter some of the commands listed in Section 402. Note: When you first receive your UPS, you do not need to enter a password before you change some parameters (such as Time, Date, and User ID). If you change parameter 39 to “Yes,” you must enter a User password before you can change these p
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How to Lock and Unlock the Control Panel You may need to disable (lock) your control panel if you want to limit its use. When you disable the control panel, it will not respond to its keys until you enable it again. To disable the panel, press the keys shown below. (Make sure you have the Unlock number shown below.) PRESS THESE KEYS: DISPLAY READS: [CLEAR] and [ENTER] together -Keypad Locked- When you lock the control panel, it will beep and show the display above for about two seconds; the cont
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303 Automatic System Test FERRUPS regularly tests its memory, batteries and inverter to make sure they will perform when you need them. (The factory setting for the time between tests is seven days.) During the system test, the BATTERY POWER and READY lights will blink. For the results of the last system test, you can display parameter 26. (See Section 305.) Logic Test: First, FERRUPS checks its memory. If it finds a problem, the UPS sounds alarm O, Memory Check (– – –). (See Section 304.) Inv
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Letter Audio Alarm Message What It Means What To Do Code A – Low Battery The battery charge is low because The UPS will shut down. Before this alarm, you should the system was running on battery have received a “Low Runtime” alarm ( ) to warn power, or the DC Switch is not on. you to shut down your equipment. When AC power returns, turn FERRUPS on again. The green CHARGING LED should light as the batteries recharge. B– Near Low Battery The battery voltage has reached the The alarm
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Letter Audio Alarm Message What It Means What To Do Code M – – Check Battery The batteries have failed the Phone Best Power’s Worldwide Service. automatic system test. N– Check Inverter The inverter has failed the Phone Best Power’s Worldwide Service. automatic system test. O – – – Memory Check Possible microprocessor problem. Shut down your equipment or bypass the UPS; turn the UPS off. Phone Best Power’s Worldwide Service. P – – Emergency PwrOff The Remote Shutdown feature has To restart
