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Copyright and License products for purposes other than those permitted by copyright law. © Copyright 2011 Hewlett-Packard Development Company, L.P. The information The information in this document is subject to contained herein is subject to change without change without notice. notice. The only warranties for Hewlett-Packard products and services are set forth in the express statements accompanying such products and services. Nothing herein should be construed as constituting an additional warr
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Understanding hard disk drive space 2. Press F10. The BIOS menu is displayed. Confirm the Total Installed Memory. The hard disk drive on the Hewlett-Packard and Compaq computers with the Microsoft® Windows® operating system preinstalled may appear to be smaller than the size stated in the product specifications, in the documentation, or on the box. Hard disk drives are described and advertised by manufacturers in terms of decimal (base 10) capacity. Microsoft Windows and other programs, such as
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Table of contents 1 Getting information ..................................................................................................... 1 Safety information ........................................................................................... 2 2 Setting up your computer .......................................................................................... 3 Protecting your computer ................................................................................ 4 Connecting to
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1 Getting information Type of information Where to find ● Set up your computer. Setup poster included with your computer. ● See how-to videos about Visit http://www.hp.com/supportvideos (English only) using the features of your computer. ● Use the computer. Getting Started (this guide) ● Connect to the Internet. ● Recover factory settings. Learn how to use the Help and Support ● Microsoft Windows 7 Click Start, and then click Help and Support or visit http://www.hp.com/ operating system. go/win7
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Type of information Where to find Find computer warranty Limited Warranty and Support Guide or the Warranty and Support ● information. Information included with your computer. ● Get technical support. Or Click Start, click All Programs, and then click HP User Manuals. ● Get up-to-date information http://www.hp.com/support/consumer-forum and help from the Windows community. ● Connect to a TV. Watching and Recording TV Click Start, click All Programs, and then click HP User Manuals. If the guide
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WARNING! To reduce the risk of electrical shock or damage to your equipment: • Place the computer in a location away from water, dust, moisture, and soot. These can increase the inside temperature, or can cause fire or electrocution. • Do not disable the power cord grounding plug. The grounding plug is an important safety feature. • Plug the power cord in a grounded (earthed) outlet that is easily accessible at all times. • Disconnect power from the equipment by unplugging the power cord from th
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c. Select your country and language, if necessary, and click Support & Drivers. d. Select Download drivers and software (and firmware), type your computer model name and number in the product field, and press Enter. e. If necessary, select your computer model from Product search results. f. Select your computer operating system. g. Click Download next to each update you wish to download. h. Follow the on-screen instructions to install each downloaded update. 4. Look in the computer box for addit
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Computer risk Computer feature Unauthorized access to data Firewall software and ongoing threats to the Windows 7 includes firewall software preinstalled on the computer. ● computer ● The antivirus software, which is preinstalled on the computer, includes firewall software. Windows 7 critical security updates Microsoft continually updates the Windows 7 operating system. After you complete the initial computer setup, you might want to install additional software programs or hardware devices. Ch
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NOTE: If you have issues connecting to the Internet, see Internet access on page 12. Transferring files and settings to your new computer You can copy files from another computer to your new computer by using CDs or DVDs, memory sticks, and external hard drives. You can also use Windows Easy Transfer software, which is included with Windows 7 (select models only), to copy files and settings to a storage device or, using an Easy Transfer Cable, directly from another computer to the new computer.
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Computer does not start Symptom Possible solution Error message: Restart the computer. Hard disk drive 1. Press the Ctrl+Alt+Delete keys on the keyboard simultaneously. error. 2. Click the Arrow button next to the red Shut Down button, and then click Restart. Or, press and hold the Power button on the computer for 5 or more seconds to turn off the computer, and then press the Power button to restart the computer. 3. If Windows opens, immediately back up all important data to a backup hard disk d
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Power Symptom Possible solution Error message: When drive activity stops, remove the disc and press the spacebar on the keyboard. The Invalid system computer should start up. disk or Non- System disk or Disk error. Computer does Press and hold the Power button until the computer turns off. Check Power Settings. not turn off when the Power button is pressed. Computer shuts The computer might be in an exceedingly hot environment. Let it cool down. ● down Ensure that computer air vents are not bloc
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Symptom Possible solution Images on the Adjust the monitor resolution setting in Windows 7: screen are too 1. Click Start, and then click Control Panel. large or too small, 2. Under Appearance and Personalization, click Adjust Screen Resolution. or the images are 3. Adjust resolution as necessary, and then click Apply. fuzzy. NOTE: In addition to the information listed here, also refer to the documentation that came with your monitor. Display (monitor) ENWW 9
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Keyboard and mouse (with cable) Symptom Possible solution Keyboard Use the mouse to turn off the computer, unplug and reconnect the keyboard to the back of commands and your computer, and then restart your computer. typing are not recognized by the computer. Mouse (with Unplug and reconnect the mouse cable to your computer. cable) does not If the mouse is still not detected, turn off the computer, unplug and reconnect the mouse work or is not cable, and then restart the computer. detected. Curso
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Keyboard and mouse (wireless) Symptom Possible solution Wireless ● Ensure that you are using the wireless keyboard or wireless mouse within range of the keyboard or receiver, approximately 10 meters (32 feet) for normal use, and within 30 cm (12 inches) mouse does during initial setup or for re-synchronization. not work or is ● Ensure that the mouse is not in Suspend mode, which occurs after 20 minutes of inactivity. not detected. Click the left mouse button to reactivate it. Replace the batteri
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Speakers and sound Symptom Possible solution Volume is very Ensure that you connected the speakers to the Audio Out (lime green) connector on the back low or of the computer. (Additional audio connectors are used for multiple-channel speakers.) unsatisfactory. Detached non-powered speakers (speakers without a separate power source, such as batteries or a power cord) do not produce satisfactory sound. Replace the non-powered speakers with powered speakers. No sound is For Windows 7: produced. 1.
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Symptom Possible solution I cannot connect For Windows 7: to the Internet. 1. Click Start, click Control Panel, click Action Center, and then click Troubleshooting. 2. Under Network and Internet, click Connect to the Internet. Verify that you are using the proper cables for your Internet connection type. Your computer might have a dial-up modem and an Ethernet network adapter (also called a network interface card, or NIC). A modem uses a standard telephone cable, whereas the network adapter uses
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Updating device Complete the following procedure to update a driver, or to revert to an earlier version of the drivers driver if the new one does not solve your problem: 1. Click Start. 2. Type Device Manager into the Start Search box, and then click Device Manager to open the Device Manager window. 3. Click the plus sign (+) to expand the type of device you want to update or rollback. (For example, DVD/CD-ROM drives). 4. Double-click the specific item (for example, HP DVD Writer 640b). 5. Click
