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Maintenance & Service Guide
HP 500B and 505B Microtower Business PC
Compaq 500B and 505B Microtower Business PC
Compaq 510B and 515B Microtower Business PC
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© Copyright 2009, 2010 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice. Microsoft and Windows are trademarks of Microsoft Corporation in the U.S. and other countries. The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty. HP shall not be liable for technical or editorial errors
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About This Book WARNING! Text set off in this manner indicates that failure to follow directions could result in bodily harm or loss of life. CAUTION: Text set off in this manner indicates that failure to follow directions could result in damage to equipment or loss of information. NOTE: Text set off in this manner provides important supplemental information. iii
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iv About This Book
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Table of contents 1 Product Description ........................................................................................................................................ 1 Chassis Designations ........................................................................................................................... 1 HP 500B/505B ..................................................................................................................... 1 Compaq 500B/505B, Compaq 510B/515B .....
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Type 1 Battery Holder ........................................................................................................ 49 Type 2 Battery Holder ........................................................................................................ 50 Type 3 Battery Holder ........................................................................................................ 50 Appendix A Computer (F10) Setup .............................................................................
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Solving Memory Problems ................................................................................................................. 81 Solving CD-ROM and DVD Problems ................................................................................................ 82 Solving Front Panel Component Problems ........................................................................................ 83 Appendix D Connector Pin Assignments ..........................................................
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SMART ATA Drives ............................................................................................................................ 99 Hard Drive Capacities ........................................................................................................................ 99 Appendix G Power Cord Set Requirements ................................................................................................ 100 General Requirements ...............................................
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1 Product Description Chassis Designations The following subsection illustrates the various chassis designs. HP 500B/505B NOTE: Card reader not included on all models. Chassis Designations 1
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Compaq 500B/505B, Compaq 510B/515B 2 Chapter 1 Product Description
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Product Description HP 500B, Compaq 500B, and Compaq 510B are based on Intel PCA and processor technology, whereas the Compaq 505B MT, Compaq 505B, and Compaq 515B are based on AMD technology. The following list provides notable features of the PCs. HP 500B, Compaq 500B, and Compaq 510B features: Intel Core 2 Duo processors ● Intel G41/ICH7 Express chipset ● Intel GMA X4500 integrated graphics controller ● Compaq 505B, Compaq 505B/515B features: AMD AM3 Athlon II and Phenom II processors ● nVidi
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2 Removal and Replacement Procedures Microtower (MT) Chassis Adherence to the procedures and precautions described in this chapter is essential for proper service. After completing all necessary removal and replacement procedures, run the Diagnostics utility to verify that all components operate properly. NOTE: Not all features listed in this guide are available on all computers. Preparation for Disassembly 1. Close any open software applications. 2. Exit the operating system. 3. Remove any medi
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Access Panel NOTE: Access panel appearance may vary. 1. Prepare the computer for disassembly (Preparation for Disassembly on page 4). 2. Remove the side cover by loosening the screw that connects the cover to the computer. Figure 2-1 Removing the Computer Access Panel 3. Grasp the handle on the side cover and pull towards the back of the computer. Slide the cover about 2.4 cm (1 inch) to remove it. NOTE: You may want to lay the computer on its side to install internal parts. Be sure the side wi
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4. Remove the side panel by lifting it away from the computer. Figure 2-3 Removing the Computer Access Panel To replace the access panel, reverse the removal steps. 6 Chapter 2 Removal and Replacement Procedures Microtower (MT) Chassis
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Front Bezel NOTE: Front bezel appearance may vary. 1. Prepare the computer for disassembly (Preparation for Disassembly on page 4). 2. Remove the access panel (Access Panel on page 5). 3. Pull each of the three side tabs that secure the front bezel to the computer, to release the front bezel. Figure 2-4 Removing the Front Bezel Front Bezel 7
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4. Swing the front bezel out to remove from the computer. Figure 2-5 Removing the Front Bezel NOTE: The appearance of the front bezel may vary. To reinstall the front bezel, reverse the removal procedure. 8 Chapter 2 Removal and Replacement Procedures Microtower (MT) Chassis
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Memory The computer comes with double data rate 3 synchronous dynamic random access memory (DDR3-SDRAM) dual inline memory modules (DIMMs). DDR3-SDRAM DIMMs The memory sockets on the system board can be populated with up to two industry-standard DIMMs. These memory sockets are populated with at least one preinstalled DIMM. To achieve the maximum memory support, you can populate the system board with up to 4 GB of memory configured in a high-performing dual channel mode. For proper system operati
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Populating DIMM Sockets There are two DIMM sockets on the system board. Figure 2-6 DIMM Socket Locations — 500B/510B Figure 2-7 DIMM Socket Locations — 505B/515B Table 2-1 DIMM Socket Locations Item Description Socket Color 1 DIMM1 socket, Channel A (populate first) Blue 2 DIMM2 socket, Channel A Blue NOTE: A DIMM must occupy the DIMM1 socket. 10 Chapter 2 Removal and Replacement Procedures Microtower (MT) Chassis
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Installing Memory Modules CAUTION: You must disconnect the power cord and wait approximately 30 seconds for the power to drain before adding or removing memory modules. Regardless of the power-on state, voltage is always supplied to the memory modules as long as the computer is plugged into an active AC outlet. Adding or removing memory modules while voltage is present may cause irreparable damage to the memory modules or system board. The memory module sockets have gold-plated metal contacts. W
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4. Open both latches of the memory module socket (1), and insert the memory module into the socket (2). Figure 2-9 Installing a DIMM NOTE: A memory module can be installed in only one way. Match the notch on the module with the tab on the memory socket. 5. Push the DIMM module down firmly into the socket, ensuring that the module is fully inserted and properly seated. The DIMM must be pushed all the way down into the socket and sit evenly in the socket to avoid memory corruption. Make sure the
