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Dell™ SmartStep™ 150D
FILE L FILE LO OCA CATION: TION: C:\Wolverine 150D\PDF web\1N016tp0.fm
FILE L FILE LO OCA CATION: TION:
DELL CONFIDENTI DELL CONFIDENTIAL – PRELIMINARY 2/19/02 AL – PRELIMINARY 2/19/02
DELL CONFIDENTI DELL CONFIDENTIAL – PRELIMINAR AL – PRELIMINARY 2/19/02 Y 2/19/02
www.dell.com | support.dell.com
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FILE L FILE LO OCA CATION: TION: C:\Wolverine 150D\PDF web\1N016tp0.fm FILE L FILE LO OCA CATION: TION: HINT: A HINT indicates important information that helps you make better use of your computer. NOTICE: A NOTICE indicates either potential damage to hardware or loss of data and tells you how to avoid the problem. CAUTION: A CAUTION indicates a potential for property damage, personal injury, or death. For a complete list of abbreviations and acronyms, see the Tell Me How help file. To a
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Safety Instructions . . . . . . . . . . . . . . . . . . . . . . . . . 7 When Using Your Computer . . . . . . . . . . . . . . . . . . . 7 Ergonomic Computing Habits . . . . . . . . . . . . . . . . . . 8 When Working Inside Your Computer . . . . . . . . . . . . . . 10 Protecting Against Electrostatic Discharge . . . . . . . . . . . 11 1 Setting Up Connecting a Printer . . . . . . . . . . . . . . . . . . . . . . . . 14 Parallel Printer . . . . . . . . . . . . . . . . . . . . . . . . . 14 USB Pri
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Sound and Speaker Problems . . . . . . . . . . . . . . . . . . . 25 If your computer has speakers, use this section to solve speaker problems . . . . . . . . . . . . . . . . . . . 25 Printer Problems . . . . . . . . . . . . . . . . . . . . . . . . . 27 If you cannot print to a parallel port printer . . . . . . . . . . 27 If you cannot print to a USB printer . . . . . . . . . . . . . . 28 Scanner Problems . . . . . . . . . . . . . . . . . . . . . . . . . 28 Modem Problems . . . . . . . . .
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Reinstalling Drivers . . . . . . . . . . . . . . . . . . . . . . . . . 38 Using the Windows XP Device Driver Rollback . . . . . . . . . 39 Resolving Software and Hardware Incompatibilities . . . . . . . 40 Using System Restore . . . . . . . . . . . . . . . . . . . . . . . 41 Creating a Restore Point . . . . . . . . . . . . . . . . . . . . 42 Restoring the Computer to an Earlier Operating State . . . . . . 43 Undoing the Last System Restore . . . . . . . . . . . . . . . . 44 Reinstalling Windows
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Clearing Forgotten Passwords . . . . . . . . . . . . . . . . . . . 80 Replacing the Battery . . . . . . . . . . . . . . . . . . . . . . . 81 Dell Technical Support Policy (U.S. Only) . . . . . . . . . . . . 82 Definition of "Dell-Installed" Software and Peripherals . . . . . 83 Definition of "Third-Party" Software and Peripherals . . . . . . 83 Contacting Dell . . . . . . . . . . . . . . . . . . . . . . . . . . 84 Contact Numbers and Addresses . . . . . . . . . . . . . . . . 84 Returning
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FILE L FILE LOCA OCATION: TION: C:\Wolverine 150D\PDF web\1N016si0.fm FILE L FILE LOCA OCATION: TION: Use the following safety guidelines to protect yourself and your computer. When Using Your Computer CAUTION: Do not operate your computer with any cover(s) (including the computer cover, filler brackets, front-panel inserts, and so on) removed or opened. To help avoid damaging your computer, be sure that the voltage selection switch is set to match the AC power available at your location
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FILE L FILE LOCA OCATION: TION: C:\Wolverine 150D\PDF web\1N016si0.fm FILE L FILE LOCA OCATION: TION: To help prevent electric shock, plug the computer and device power cables into properly grounded power sources. These cables are equipped with 3-prong plugs to help ensure proper grounding. Do not use adapter plugs or remove the grounding prong from a cable. If you must use an extension cable, use a 3-wire cable with properly grounded plugs. To help protect your computer from sudden, t
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FILE L FILE LOCA OCATION: TION: C:\Wolverine 150D\PDF web\1N016si0.fm FILE L FILE LOCA OCATION: TION: Adjust the tilt of the monitor, its contrast and brightness settings, and the lighting around you (such as overhead lights, desk lamps, and the curtains or blinds on nearby windows) to minimize reflections and glare on the monitor screen. Use a chair that provides good lower back support. Keep your forearms horizontal with your wrists in a neutral, comfortable position while using the
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FILE L FILE LOCA OCATION: TION: C:\Wolverine 150D\PDF web\1N016si0.fm FILE L FILE LOCA OCATION: TION: monitor screen at or below eye level wrists relaxed and flat computer positioned directly in front of user arms at desk level feet flat on the floor When Working Inside Your Computer As you use your computer, observe the following safe-handling guidelines. CAUTION: Do not attempt to service the computer yourself, except as explained in this guide and elsewhere in Dell documentation. Al
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FILE L FILE LOCA OCATION: TION: C:\Wolverine 150D\PDF web\1N016si0.fm FILE L FILE LOCA OCATION: TION: 3 Ground yourself by touching an unpainted metal surface at the back of the computer before touching anything inside your computer. While you work, periodically touch an unpainted metal surface on the computer to dissipate any static electricity that might harm internal components. 4 Disconnect any devices connected to the computer, including the monitor, from their electrical outlets to re
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FILE L FILE LOCA OCATION: TION: C:\Wolverine 150D\PDF web\1N016si0.fm FILE L FILE LOCA OCATION: TION: DELL DELL CONFIDENTIA DELL DELL CONFIDENTIA CONFIDENTIA CONFIDENTIAL – PRELIMINAR L – PRELIMINARY 2/19/02 L – PRELIMINAR L – PRELIMINARY 2/19/02 Y 2/19/02 Y 2/19/02 12 Safety Instructions www.dell.com | support.dell.com
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www.dell.com | support.dell.com SECTION 1 Connecting a Printer Transferring Information to a New Computer Setting Up a Home and Office Network Turning Off the Computer
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See the documentation that came with the printer for any recommended preparation procedures, such as: Removing the packaging Installing the toner or ink cartridge Loading paper Then follow the instructions that came with the printer to connect it to the computer. If no information is provided, see the following sections. Parallel Printer Follow the instructions that came with the parallel printer to connect it to the computer. If no information is provided, then follow the instructions
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parallel connector screws (2) on computer parallel connector on printer clips (2) parallel printer cable notches (2) 3 Turn on the printer and then turn on the computer. If the Add New Hardware Wizard window appears, click Cancel. 4 Install the printer driver if necessary (see "Installing the Printer Driver" on this page). USB Printer Follow the instructions that came with the USB printer to connect it to the computer. If no information is provided, then follow the instructions in this s
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HINT: Your computer has four USB connectors on USB connector the back panel (see on computer page 48). USB printer cable USB connector on printer Installing the Printer Driver Follow the instructions that came with the printer to install printer drivers. If no information was provided with the printer, then refer to the following instructions. If you need to install a printer driver, insert the printer installation CD into the CD drive. Then follow the prompts on the screen using the i
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To check if your printer driver is installed on a computer running the Windows XP operating system, click the Start button, click Control Panel, click Printers and Other Hardware, and then click View installed printers or fax printers. If your printer is listed in the Printers window, the printer is ready to use. Windows XP provides a Files and Settings Transfer Wizard to move data, such as e-mails, window sizes, toolbar settings, and Internet bookmarks, from one computer to another. First
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3 Click checklist for creating a network. HINT: Selecting the 4 Complete the checklist and required preparations, and then return to connection method This the Network Setup Wizard. computer connects 5 Follow the instructions on the screen. directly to the Internet enables the integrated firewall provided with Windows XP. NOTICE: To prevent data loss, you must turn off your computer through the Start menu rather than by pressing the power button. HINT: If you are having 1 Save and clo
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www.dell.com | support.dell.com SECTION 2 Finding Solutions Accessing Help Files Power Problems Start-Up Error Messages Video and Monitor Problems Sound and Speaker Problems Printer Problems Scanner Problems Modem Problems Mouse Problems Keyboard Problems Drive Problems Network Problems ® ® Microsoft Windows Error Messages General Program Problems Internet Connection Problems E-Mail Problems Resolving Other Technical Problems Reinstalling Drivers Resolving Software and Hardware Incompatibilities
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Sometimes it’s difficult to figure out where to go for answers. Use this chart to help you quickly find the answers to your questions. See page 22. Get technical assistance from Dell. See page 84. See page 23. 20 Solving Problems www.dell.com | support.dell.com