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Dell™ OptiPlex™ 980 Service Manual—Desktop
Working on Your Computer
Specifications
Removing and Replacing Parts
System Board Layout
System Setup
Diagnostics
Notes, Cautions, and Warnings
NOTE: A NOTE indicates important information that helps you make better use of your computer.
CAUTION: A CAUTION indicates potential damage to hardware or loss of data if instructions are not followed.
WARNING: A WARNING indicates a potential for property damage, personal injury, or death.
If you purchased a
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Back to Contents Page Working on Your Computer Dell™ OptiPlex™ 980 Service Manual—Desktop Before Working Inside Your Computer Recommended Tools Turning Off Your Computer After Working Inside Your Computer Before Working Inside Your Computer Use the following safety guidelines to help protect your computer from potential damage and to help to ensure your personal safety. Unless otherwise noted, each procedure included in this document assumes that the following conditions exist: You h
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Recommended Tools The procedures in this document may require the following tools: Small flat-blade screwdriver Phillips screwdriver Small plastic scribe Flash BIOS update program media Turning Off Your Computer CAUTION: To avoid losing data, save and close all open files and exit all open programs before you turn off your computer. 1. Shut down the operating system: In Windows® 7: Click Start , then click Shut Down. In Windows Vista®: Click Start , then click the arrow in the lower-right cor
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Back to Contents Page Technical Specifications Processor Controls and Lights Memory Network Expansion Bus Audio Video Power System Information System Board Connectors Cards Physical Drives Environmental External Connectors NOTE: Offerings may vary by region. For more information regarding the configuration of your computer, click Start® Help and Support and select the option to view information about your computer. NOTE: Unless otherwise stated, the specificatio
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Memory - Integrated Up to 1759 MB shared video memory (total system memory greater than 512 MB) Audio Integrated Intel high definition audio Network Integrated Integrated Intel 82578DM Gigabit Ethernet capable of 10/100/1000 Mb/s communication System Information Chipset Intel Q57 Express chipset DMA channels eight Interrupt levels 24 BIOS chips (NVRAM) 64 Mb and 16 Mb Expansion Bus Bus type PCI 2.3 PCI Express 2.0 SATA 1.0A and 2.0 eSATA USB 2.0 Bus speed PCI 133 MB/s PCI Express x1-slot (wir
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Mini-tower one full-height card Desktop without riser card— one low-profile card with riser card— one full-height card Small form factor one low-profile card PCI Express x1 Mini-tower one wireless card Desktop one wireless card Small form factor one wireless card Drives Externally accessible - 5.25-inch drive bay(s) Mini-tower two bays Desktop one bay Small form factor one slimline bay Externally accessible - 3.5-inch drive bay (s) Mini-tower one bay Desktop one bay Small form factor one bay In
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Video one 15-hole VGA connector one 20-pin DisplayPort connector System Board Connectors PCI 2.3 data width (maximum) — 32 bits Mini-tower two 120-pin connectors Desktop two 120-pin connectors Small form factor one 120-pin connector PCI Express x16 (wired as x4) data width (maximum) — four PCI Express lanes Mini-tower one 164-pin connector Desktop one 164-pin connector Small form factor not applicable PCI Express x16 data width (maximum) — 16 PCI Express lanes Mini-tower one 164-pin connector D
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start) — indicates a problem with the system board or power supply. Drive activity light blinking blue — indicates that the computer is reading data from or writing data to the hard drive. Network connectivity light blue — indicates that a good connection exists between the network and the computer. off (no light) — indicates that the computer is not detecting a physical connection to the network. Diagnostic lights four amber lights on the front panel. For more information, see Diagnostics. Back
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Small form factor 921 1235 BTU/hr BTU/hr (non-EPA) (EPA) Voltage 100–240 VAC Coin-cell battery 3 V CR2032 lithium coin cell NOTE: Heat dissipation is calculated by using the power supply wattage rating. Physical Height Mini-tower 40.80 cm (16.06 inches) Desktop 39.70 cm (15.62 inches) Small form factor 29.0 cm (11.41 inches) Width Mini-tower 18.70 cm (7.36 inches) Desktop 10.90 cm (4.29 inches) Small form factor 8.50 cm (3.34 inches) Depth Mini-tower 43.10 cm (16.96 inches) Desktop 34.80 cm (13
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ft) Airborne contaminant level G2 or lower as defined by ISA-S71.04- 1985 Back to Contents Page
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Back to Contents Page Removing and Replacing Parts Dell™ OptiPlex™ 980 Service Manual—Desktop Cover Internal Speaker Front Panel Front Thermal Sensor Optical Drive Power Supply Hard Drive I/O Panel Expansion Cards Control Panel Wireless Module Intrusion Switch Processor Fan Coin-Cell Battery Heat Sink and Processor System Board Memory Back to Contents Page
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Back to Contents Page System Board Layout Dell™ OptiPlex™ 980 Service Manual—Desktop 1 service mode jumper (Service_Mode) 2 RTC reset jumper (RTCRST) 3 battery socket (BATTERY) 4 PCI card connectors ( SLOT 2 & 3) PCI Express x16 card PCI Express x16 (wired as x4) connector (Slot 5 6 connector(SLOT1) 4) 7 internal serial card connector (Serial2) 8 speaker connector (INT_SPKR) PCI Express x1 wireless card 9 10 thermal sensor connector THRM3) connector (PCIE_WLS1) 11 fan connector (FAN_CPU) 12 po
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Back to Contents Page System Setup Dell™ OptiPlex™ 980 Service Manual—Desktop Boot Menu Navigation Keystrokes Entering System Setup System Setup Menu Options Boot Menu Press or when the Dell™ logo appears to initiate a one-time boot menu with a list of the valid boot devices for the system. The options listed are: Onboard SATA Hard Drive Onboard or USB CD-ROM Drive System Setup Diagnostics This menu is useful when you are attempting to boot to a particular device
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Microcode Version, Multi Core Capable and HT Capable 64-bit Technology. PCI information: Displays available slots on the system board. Date/Time Displays the system date and time. Changes to the system date and time take effect immediately. Boot Specifies the order in which the computer attempts to find an operating system from the devices specified in this list. Sequence Onboard or USB Floppy Onboard SATA Hard Drive Onboard or USB CD-Rom Drive Drives Diskette drive This field determines how the
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Video Primary This field determines which video controller will become the primary video controller when 2 controllers are available in the system. This selection Video matters only if there are 2 video controller present. Auto(default) - Use the add-in video controller. Onboard/Card - Use the integrated video controller unless a Graphic care is installed. A PCI Express Graphic(PEG) card will overide and disable the integrated video controller. Performance Multi Core This field specifies whether
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Deactivate (default) Activate Clear When TPM Security is set to Clear, the system setup program clears the owner information stored in the TPM. Use this setting to restore the TPM to its default state if you lose or forget the owner authentication data. CPU XD Enables or disables the execute disable mode of the processor. Support This option is enabled by default. Computrace(R) Enables or disables the optional Computrace® service designed for asset management. You can set this option to: Deactiv
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Some graphics cards require the SERR Message mechanism be disabled. Image Server Lookup Method Specifies how the ImageServer looks up the server address. Static IP DNS NOTE: You must set the Integrated NIC to Enable with ImageServer to set the Lookup Method. ImageServer IP Specifies the primary static IP address of the ImageServer with which the client software communicates. The default IP address is 255.255.255.255 NOTE: You must set the “Integrated NIC” control in the “System Configuration” gr
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Back to Contents Page Diagnostics Dell™ OptiPlex™ 980 Service Manual—Desktop Dell Diagnostics Power Button Light Codes Beep Codes Diagnostic Lights Dell Diagnostics When to Use the Dell Diagnostics It is recommended that you print these procedures before you begin. NOTE: The Dell Diagnostics software works only on Dell computers. NOTE: The Drivers and Utilities media is optional and may not ship with your computer. Enter system setup (see Entering System Setup), review your computer's
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4. Select the Boot from CD-ROM option from the menu that appears and press . 5. Type 1 to start the menu and press to proceed. 6. Select Run the 32 Bit Dell Diagnostics from the numbered list. If multiple versions are listed, select the version appropriate for your computer. 7. When the Dell Diagnostics Main Menu appears, select the test you want to run. Dell Diagnostics Main Menu 1. After the Dell Diagnostics loads and the Main Menu screen appears, click the button for the op
