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Professional Workstation AP200
Reference Guide
Third Edition (February 1999)
Part Number 352620-003
Compaq Computer Corporation
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Notice The information in this publication is subject to change without notice. COMPAQ COMPUTER CORPORATION SHALL NOT BE LIABLE FOR TECHNICAL OR EDITORIAL ERRORS OR OMISSIONS CONTAINED HEREIN, NOR FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES RESULTING FROM THE FURNISHING, PERFORMANCE, OR USE OF THIS MATERIAL. THIS INFORMATION IS PROVIDED “AS IS” AND COMPAQ COMPUTER CORPORATION DISCLAIMS ANY WARRANTIES, EXPRESS, IMPLIED OR STATUTORY AND EXPRESSLY DISCLAIMS THE IMPLIED WARRANTIES OF MERCHANTABILITY, FI
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iii Contents About This Guide Text Conventions.........................................................................................................................ix Symbols in Text............................................................................................................................ x Symbols on Equipment................................................................................................................. x Rack Stability......................................
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iv Software continued Compaq Diagnostics..................................................................................................................2-9 Creating a Diagnostics Diskette .........................................................................................2-9 Computer Checkup (TEST)..............................................................................................2-10 View System Information (INSPECT).........................................................
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v Chapter 4 Hardware Upgrades Installation Sequence.................................................................................................................4-3 When to Reconfigure the Workstation ......................................................................................4-4 Removing the Workstation Access Panel..................................................................................4-5 Removing the Front Bezel...........................................................
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vi Troubleshooting continued Solving Memory Problems......................................................................................................6-18 Solving CD-ROM Problems....................................................................................................6-20 Solving Software Problems .....................................................................................................6-20 Troubleshooting Using Compaq Intelligent Manageability Features ............
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vii Appendix D Routine Workstation Care and Shipping Preparation Routine Computer Care ............................................................................................................D-1 CD-ROM Drive Precautions.....................................................................................................D-2 Operation ...........................................................................................................................D-2 Cleaning...........................
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ix About This Guide This guide is designed to be used as step-by-step instructions for installation, and as a reference for operation, troubleshooting, and future upgrades. Text Conventions This document uses the following conventions to distinguish elements of text: Keys Keys appear in boldface. A plus sign (+) between two keys indicates that they should be pressed simultaneously. USER INPUT User input appears in a different typeface and in uppercase. FILENAMES File names appear in uppercase it
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x About This Guide Symbols in Text These symbols may be found in the text of this guide. They have the following meanings. WARNING: Indicates that failure to follow directions in the warning could result in bodily harm or loss of life CAUTION: Indicates that failure to follow directions could result in damage to equipment or loss of information IMPORTANT: Presents clarifying information or specific instructions NOTE: Presents commentary, sidelights, or interesting points of information Sy
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xi Any surface or area of the equipment marked with these symbols indicates the presence of a hot surface or hot component. If this surface is contacted, the potential for personal injury exists. WARNING: To reduce the risk of injury from a hot component, allow the surface to cool before touching. Power Supplies or Systems marked with these symbols indicate the equipment is supplied by multiple sources of power. WARNING: To reduce the risk of injury from electrical shock, remove all power cord
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xii About This Guide Telephone Numbers For the name of your nearest Compaq Authorized Reseller: In the United States, call 1-800-345-1518 In Canada, call 1-800-263-5868 For Compaq technical support: In the United States and Canada, call 1-800-386-2172 For Compaq technical support phone numbers outside the United States and Canada, visit the Compaq website at: http://www.compaq.com Writer: M. Church Project: Compaq Professional Workstation AP200 Reference Guide Comments: 352620-003 File Nam
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1-1 Chapter 1 Product Features Standard Configuration Features n Microsoft Windows NT Workstation 4.0 operating system software (preinstalled) n One standard 400-MHz or 450-MHz Intel Pentium II processor or a 500-MHz Intel Pentium III processor featuring MMX technology with a 100-MHz system bus n A 512-kilobyte (K) secondary (L2) cache integrated into the processor module (not expandable) n A minimum of 64 megabytes (MB) of ECC unregistered synchronous dynamic random access memory (SDRAM) standa
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1-2 Product Features n Two Universal Serial Bus (USB) connectors n Five drive bays: o One 1.44-MB, 3.5-inch high-density diskette drive in a 5.25- inch, one-third height bay o Two 5.25-inch, half-height bays for optional drives o Two 3.5-inch, one-third height bays for hard drives n One of the following SMART drives depending on model: o One Ultra ATA SMART hard drive with drive fault prediction o One Wide-Ultra SCSI SMART hard drive with drive fault prediction n One Compaq NC3121 Fast Ethern
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1-3 Front Panel Components 9 1 5 6 4 7 3 8 2 7 3 4 6 5 10 8 9 1 2 10 Figure 1-1. Identifies the front panel components Table 1-1 Front Panel Components Identifier Component 1 CD-ROM drive activity light 2 CD-ROM eject button 3 Diskette eject button 4 Power button 5 Hard drive activity light 6 Power-on light Continued Compaq Professional Workstation AP200 Reference Guide Writer: M. Church Project: Compaq Professional Workstation AP200 Reference Guide Comments: 352620-003 File Name: B-CH01.DO
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1-4 Product Features Front Panel Components Continued Identifier Component 7 Diskette drive activity light 8 CD-ROM headphone jack 9 CD-ROM volume : Logo trim piece provided for the desktop form factor WARNING: This equipment is designed for connection to a grounded (earthed) outlet. The grounding type plug is an important safety feature. To avoid the risk of electrical shock or damage to the equipment, do not disable this feature. Writer: M. Church Project: Compaq Professional Workst
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1-5 Rear Panel Connectors 1 2 3 4 5 12 6 13 7 14 15 8 9 10 11 Figure 1-2. Rear panel connectors Table 1-2 Rear Panel Connectors Identifiers Connector Identifiers Connector 1 Power cord connector 9 AGP connector 2 : Voltage select switch External SCSI connector 3 ; Two universal serial bus (USB) NIC connector connectors 4 Keyboard connector < Headphone connector 5 Mouse connector = Line-out audio connector 6 > Parallel connector Line-in audio connector 7 ? Serial connector Microphone connector 8
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1-6 Product Features Drive Positions 1 2 3 3 4 2 5 1 5 4 Figure 1-3. Identifies drive positions Table 1-3 Drive Positions Identifiers Connector 1 and 2 Two 5.25-inch, half-height bays for optional drives 3 One 1.44-MB, 3.5-inch high-density diskette drive mounted in the 5.25- inch, one-third height bay 4 and 5 Two 3.5-inch, one-third height bays for hard drives NOTE: Drive bay numbers are stamped on the chassis, behind the front bezel. To verify the type and size of the storage devices inst
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1-7 Using the Compaq Enhanced Keyboard 1A Ctrl Alt Alt Ctrl 1 2 3 4 5 6 7 Figure 1-4. Identifying special function keys Table 1-4 Special Function Keys Identifier Key Function 1 Ctrl Used in combination with another key, its effect depends 7 on the application software you are using. 2 Used to open the Start menu in Microsoft Windows NT Windows 5 Workstation 4.0. Used in combination with other keys to Logo* perform other functions. (See next table.) 3 Alt Used in combination with another key, i
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1-8 Product Features Windows Logo Key The following table shows you how to use the Windows Logo key in combination with other keys to perform certain functions in Windows NT Workstation 4.0. Table 1-5 Key Combinations Windows Logo Key Combination Function in Windows NT Windows logo key + F1 Displays a pop-up menu for the selected object Windows logo key + Tab Activates the next Taskbar button Windows logo key + E Launches Explore My Computer Windows logo key + F Launches Find Document Windows
