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Get started
All you need to know to get going with
your Sprint 3G/4G Mobile Broadband.
U301 USB Device
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_ Welcome! Sprint is committed to developing technologies that give you the ability to get what you want when you want it, faster than ever before. This guide introduces you to the basics of getting started with Sprint and your new U301 USB Device. Get it on the Now Network.™ ©2009 Sprint. SPRINT and the logo are trademarks of Sprint. Other marks are property of their respective owners.
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_ What’s in the Box Your U301 USB Device Get Started Guide (this guide) 3G/4G USB Connection Cable SM Sprint SmartView Software Installation, Important Information booklet, and Terms and Conditions CD.
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_ Before You Start Set Up Your Account Make sure your device is set up with a service plan on your Sprint account. For assistance, call 1-866-639-9565 to speak with a Sprint representative. Install Sprint SmartView Software 1. Insert the Installation CD into your computer’s CD drive. • The CD will auto-run. • If it does not auto-run, click Start > My Computer and double-click SmartView. 2. Click Setup to begin, and then follow the onscreen instructions to install Sprint SmartView softw
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3G/4G Install Your Device _ Insert the USB Device IMPORTANT: Insert the CD and install the software before you insert the device into your computer’s USB port. Insert the device into an available USB port on your computer. • • Your computer will detect the device and automatically install the drivers. • If you need a little more flexibility, you can plug the optional USB connection cable (included) into a USB port and then insert the device into the other end of the cable.
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Activate Your Device 1. With your device inserted, double-click the Sprint SmartView icon ( ) on your computer’s desktop. • Your device is designed to activate automatically and connect to either the Sprint Mobile Broadband network (3G) or the Sprint 4G network. • If both WiMAX (4G) and Mobile (3G) networks are available, you can use the Sprint SmartView window to select which network to use. 2. Launch your Web browser and go to any website to confirm your Internet connection. 3G LED • T
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_ Manage Your Account Online: www.sprint.com • make a payment, see your bills, enroll in online billing • check usage and account balance • see or modify the details of your Sprint service plan • get detailed instructions and download content From a Phone For any questions about your device or your Sprint service: • Dial 1-866-639-9565 • For general questions about your Sprint account: Sprint Customer Service: Dial 1-888-211-4727 Business Customer Service: Dial 1-800-927-2199
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_ Helpful Sprint Information Total Equipment Protection The protection you need so you can be worry free Should anything happen to your device, you’ll have a worry-free way to ensure that you get connected again soon. • Coverage includes: Loss, theft, routine maintenance, physical or liquid damage, mechanical or electrical problems, or failure from normal wear and tear. • For more information: See the Total Equipment Protection brochure available at any participating retail location or g
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_ Resources For Your USB Device • This Get Started guide to get you up and running. • User Guide – View the comprehensive User Guide for the SM Sprint SmartView software online at sprint.com/support. • Software - Download the latest version of the Sprint SmartView software at sprint.com/downloads. • Web – Go to sprint.com/support to access troubleshooting and other resources.
