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www.voicesonic.com
Phone 877-289-2829
Installation Manual
Pure IP-PBX
Model No. KX-NCP500
KX-NCP1000
Panasonic KX-NCP500, KXNCP500, NCP500, KX-NCP1000, KXNCP1000, NCP1000
Thank you for purchasing a Panasonic Pure IP-PBX.
Please read this manual carefully before using this product and save this manual for future use.
SD Logo is
KX-NCP500/KX-NCP1000: PBMPR Software File Version 5.0000 or later
a trademark of
SD-3C, LLC.
Document Version: 2011-10
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System Components System Components System Components Table Category Model No. Description Main Unit KX-NCP500 Main Unit KX-NCP1000 Main Unit Main Processing Card IP Convergence Main Processing Card (IPCMPR) IPCMPR Option Cards KX-NCP1104 4-Channel VoIP DSP Card (DSP4) KX-TDE0110 16-Channel VoIP DSP Card (DSP16) KX-TDE0111 64-Channel VoIP DSP Card (DSP64) KX-TDA0196 Remote Card (RMT) *1 Activation Key Codes KX-NCS3102 2-Channel IP Trunk Activation Key (2 IP Trunk) KX-NCS3104 4-Channel IP Trunk A
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System Components Category Model No. Description KX-NCS2205 Activation Key for CA PRO for 5 Users (CA Pro 5users) KX-NCS2210 Activation Key for CA PRO for 10 Users (CA Pro 10users) KX-NCS2240 Activation Key for CA PRO for 40 Users (CA Pro 40users) KX-NCS2249 Activation Key for CA PRO for 128 Users (CA Pro 128users) KX-NCS2301 Activation Key for CA ACD Monitor for 1 ICD Supervisor (CA Supervisor 1user) Virtual CO Line Cards - Virtual 16-Channel VoIP Gateway Card (V-IPGW16) Virtual 16-Channel SIP
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System Components Category Model No. Description Other Physical KX-TDA0161 4-Port Doorphone Card (DPH4) Cards KX-TDA0164 4-Port External Input/Output Card (EIO4) KX-TDA0166 16-Channel Echo Canceller Card (ECHO16) KX-TDA0191 4-Channel Message Card (MSG4) KX-TDA0194 4-Channel Simplified Voice Message Card (ESVM4) Cell Stations 2.4 GHz KX-T0141 2-Channel Cell Station Unit Using a DHLC/DLC Card (CSs) (PT-interface CS) for 2.4 GHz Portable Station KX-T0151 2-Channel Cell Station Unit Using a DHLC/DLC
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System Components Note *1 • For the equipment (e.g., Add-on Key Module, USB Module, Headset ) that can be connected to a particular telephone, refer to the telephone's manual. • For other equipment that can be connected to the PBX, refer to "1.1.2 System Connection Diagram". *1 The KX-T7090 headset can be connected to the KX-T7000, KX-T7200, KX-T7300, and KX-T7400 series telephones. Notice • This PBX supports SIP Extensions. However, some PBX features may not be available for SIP Extensions, de
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Safety Notices Safety Notices Please observe the safety notices in this manual in order to avoid danger to users or other people, and prevent damage to property. The notices are classified as follows, according to the severity of injury or damage: This notice means that misuse could result in death WARNING or serious injury. This notice means that misuse could result in injury CAUTION or damage to property. 6 Installation Manual Document Version 2011-10
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Important Information Important Information SAVE THESE INSTRUCTIONS WARNING SAFETY REQUIREMENTS For All Telephone Equipment • Do not install the product in any other way than described in relevant manuals. • The product must only be installed and serviced by qualified service personnel. The product should be used as-is from the time of purchase; it should not be disassembled or modified. Disassembly or modification can cause a fire, electric shock, or damage to the product. • Do not install the
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Important Information e. Do not run any cables under carpeting. • Unplug this unit from the AC outlet if it emits smoke, an abnormal smell or makes unusual noise. These conditions can cause fire or electric shock. Confirm that smoke has stopped and contact an authorized Panasonic Factory Service Center. • Do not insert objects of any kind into this product, as they may touch dangerous voltage points or short out parts that could result in a fire or electric shock. CAUTION SAFETY REQUIREMENTS For
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Important Information Requirements 1. The SD Memory Card contains software for all the processes of the PBX and all customer data. It can be easily removed and taken away from the PBX by a third party. Therefore, do not allow unauthorized access to prevent data leakage. 2. Always make backups of data stored on the SD Memory Card. For details, refer to "2.6.2 Utility—File Transfer PC to PBX (SD Card)" and "2.6.3 Utility—File Transfer PBX (SD Card) to PC" in the PC Programming Manual. 3. To prev
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Important Safety Instructions Important Safety Instructions When using your telephone equipment, basic safety precautions should always be followed to reduce the risk of fire, electric shock and injury to persons, including the following: • Do not use the product near water, for example, near a bathtub, wash bowl, kitchen sink, or laundry tub, in a wet basement, or near a swimming pool. • Avoid using wired telephones during an electrical storm. There is a remote risk of electric shock from light
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Precaution Precaution WARNING DO NOT REMOVE SD MEMORY CARD WHILE POWER IS SUPPLIED TO THE PBX Doing so may cause the PBX to fail to start when you try to restart the system. Document Version 2011-10 Installation Manual 11
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Precaution Password Security CAUTION To the Administrator or Installer regarding the system password 1. Please provide all system passwords to the customer. 2. To avoid unauthorized access and possible abuse of the PBX, keep the passwords secret, and inform the customer of the importance of the passwords, and the possible dangers if they become known to others. 3. The PBX has default passwords preset. For security, change these passwords the first time that you program the PBX. 4. Change the pas
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Introduction Introduction This Installation Manual is designed to serve as an overall technical reference for the Panasonic Pure IP-PBX, KX-NCP500/KX-NCP1000. It provides instructions for installing the hardware, and programming the PBX using the Maintenance Console. The Structure of this Manual This manual contains the following sections: Section 1 System Outline Provides general information on the PBX, including the system capacity and specifications. Section 2 Activation Key Installation Desc
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F.C.C. REQUIREMENTS AND RELEVANT INFORMATION F.C.C. REQUIREMENTS AND RELEVANT INFORMATION 1. Notification to the Telephone Company This equipment complies with Part 68 of the FCC rules and the requirements adopted by the ACTA. On the side of this equipment is a label that contains, among other information, a product identifier in the format US: ACJMF04BKX-NCP500. If requested, this number must be provided to the telephone company. Installation must be performed by a qualified professional instal
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F.C.C. REQUIREMENTS AND RELEVANT INFORMATION interference in a residential installation. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the
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Table of Contents Table of Contents 1 System Outline .......................................................................................19 1.1 Basic System Construction ...........................................................................................20 1.1.1 Main Unit ........................................................................................................................20 1.1.2 System Connection Diagram ..............................................................
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Table of Contents 3.7.5 MSG4 Card (KX-TDA0191) ............................................................................................86 3.7.6 ESVM4 Card (KX-TDA0194) ..........................................................................................87 3.8 Connection of Extensions ..............................................................................................88 3.8.1 Maximum Cabling Distances of the Extension Wiring (Twisted Cable) ..........................88 3.8.2 Pa
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Table of Contents 18 Installation Manual Document Version 2011-10
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Section 1 System Outline This section provides general information on the PBX, including the system capacity and specifications. Document Version 2011-10 Installation Manual 19
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1.1.1 Main Unit 1.1 Basic System Construction 1.1.1 Main Unit The main unit contains a power supply unit (PSU) and an IPCMPR card for starting and controlling the PBX. KX-NCP500 KX-NCP1000 Construction of the Main Unit A. IPCMPR Card A A KX-NCP500 KX-NCP1000 20 Installation Manual Document Version 2011-10