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TM
MultiVOIP SS
Survivable SIP Gateway & Server
User Guide for Voice/IP Gateways
Models: MVP210-SS
MVP410-SS
MVP810-SS
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User Guide S000393B Analog MultiVOIPs with SIP Survivability Models MVP210-SS, MVP410-SS & MVP810-SS This publication may not be reproduced, in whole or in part, without prior expressed written permission from Multi-Tech Systems, Inc. All rights reserved. Copyright © 2006, by Multi-Tech Systems, Inc. Multi-Tech Systems, Inc. makes no representations or warranties with respect to the contents hereof and specifically disclaims any implied warranties of merchantability or fitness fo
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CONTENTS CHAPTER 1: OVERVIEW.......................................................................................7 ABOUT THIS MANUAL...............................................................................................8 INTRODUCTION TO ANALOG MULTIVOIPS WITH SIP SURVIVABILITY FEATURES (MVP-210SS/410SS/810SS) ..................................................................................12 MultiVOIP Front Panel LEDs ...........................................................
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Contents MultiVOIP User Guide CHAPTER 4: SOFTWARE INSTALLATION .....................................................77 INTRODUCTION........................................................................................................78 LOADING MULTIVOIP SOFTWARE ONTO THE PC....................................................78 UN-INSTALLING THE MULTIVOIP CONFIGURATION SOFTWARE.............................85 CHAPTER 5: TECHNICAL CONFIGURATION................................................
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MultiVOIP User Guide ContentsVOIP About IP Statistics.............................................................................................306 About Link Management...................................................................................311 About Registered Gateway Details ...................................................................314 About Alternate Server Statistics ......................................................................317 About Packetization Time
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Contents MultiVOIP User Guide APPENDIX B: TCP/UDP PORT ASSIGNMENTS............................................385 WELL KNOWN PORT NUMBERS.............................................................................386 PORT NUMBER ASSIGNMENT LIST.........................................................................386 INDEX .....................................................................................................................388 6
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MultiVOIP User Guide Overview Chapter 1: Overview 7
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Overview MultiVOIP User Guide About This Manual This manual is about Voice-over-IP products made by Multi-Tech Systems, Inc. It describes three analog MultiVOIP units with SIP- survivability features, models MVP810SS, MVP410SS, and MVP210SS These MultiVOIP units can inter-operate with other contemporary analog MultiVOIP units (MVP130, MVP130FXS, MVP210, MVP410, and MVP810), with contemporary BRI MultiVOIP units (MVP410ST & MVP810ST), with contemporary digital T1/E1/ISDN-PRI MultiVOIP
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MultiVOIP User Guide Overview Digital MultiVOIP Products MVP- MVP MVP MVP Description 2410 24-48 3010 30-60 Model Function T1 T1 E1 E1 digital digital digital digital VOIP VOIP VOIP VOIP unit add-on unit add-on card card Capacity 24 24 30 30 channels added channels added channels channels Chassis/ 19” 1U circuit 19” 1U circuit Mounting rack card rack card mount only mount only 9
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Overview MultiVOIP User Guide Analog MultiVOIP Products Description MVP MVP MVP MVP MVP- Model 810 428 410 210 130/ 130FXS Function analog add-on analog analog analog voip card voip voip voip Capacity 8 4 added 4 2 1 channels channels channels channels channel Chassis/ 19” 1U circuit 19” 1U Table table Mounting rack card rack top top mount only mount Description MVP MVP MVP Model 810 SS 410SS 210SS Function analog voip; acts analog voip; acts analog as minimal
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MultiVOIP User Guide Overview ISDN/BRI MultiVOIP Products Description MVP810ST MVP410ST Model Function ISDN-BRI voip ISDN-BRI voip Capacity 4 ISDN lines 2 ISDN lines (8 B-channels) (4 B-channels) Chassis/ 19” 1U rack mount 19” 1U rack mount Mounting 1. “BRI” means Basic Rate Interface. 11
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Overview MultiVOIP User Guide Introduction to Analog MultiVOIPs with SIP Survivability Features (MVP-210SS/410SS/810SS) VOIP: The Free Ride. We proudly present Multi-Tech's MVP- 210SS/410SS/810SS MultiVOIP Voice-over-IP Gateways. These three models allow voice/fax communication to be transmitted at no additional expense over your existing IP network, which has ordinarily been data only. To access this free voice and fax communication, you simply connect the MultiVOIP to your teleph
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MultiVOIP User Guide Overview Capacity. MultiVOIP model MVP810SS is an eight-channel unit, the model MVP410SS is a four-channel unit, and the MVP210SS is a two- channel unit. All three of these MultiVOIP units have a 10/100Mbps Ethernet interface and a command port for configuration. SIP Survivability. The MVP210SS, MVP410SS and MVP810SS have a special capacity that reaches beyond ordinary voip functionality: they can direct call traffic for phones connected to their channels or
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Overview MultiVOIP User Guide for the MVP810SS) constitutes a practical limitation on their capacity to support PSTN access for other gateways. Systems must be scaled to match required capacity by including additional MultiVOIP-SS units. Mounting. Mechanically, the MVP410SS and MVP810SS MultiVOIPs are designed for a one-high industry-standard EIA 19-inch rack enclosure. The product must be installed by qualified service personnel in a restricted-access area, in accordance with Article
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MultiVOIP User Guide Overview MultiVOIP web browser GUI. All of these control software packages are included on the Product CD. While the web GUI’s appearance differs slightly, its content and organization are essentially the same as that of the Windows GUI (except for logging). 15
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Overview MultiVOIP User Guide The primary advantage of the web GUI is remote access for control and configuration. The controller PC and the MultiVOIP unit itself must both be connected to the same IP network and their IP addresses must be known. Once you’ve begun using the web browser GUI, you can go back to the MultiVOIP Windows GUI at any time. However, you must log out of the web browser GUI before using the MultiVOIP Windows GUI. Logging of System Events. MultiTech has built Sy
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MultiVOIP User Guide Overview MultiVOIP Front Panel LEDs LED Types. The MultiVOIPs have two types of LEDs on their front panels: (1) general operation LED indicators (for power, booting, and ethernet functions), and (2) channel operation LED indicators that describe the data traffic and performance in each VOIP data channel. Active LEDs. On both the MVP410SS and MVP810SS, there are eight sets of channel-operation LEDs. However, on the MVP410SS, only the lower four sets of cha
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Overview MultiVOIP User Guide LED Descriptions for MultiVOIP-SS Units Front Panel LED Definitions LED NAME DESCRIPTION General Operation LEDs (one set on each MultiVOIP model) Power Indicates presence of power. After power up, the Boot LED will be on briefly while the Boot MultiVOIP is booting. It lights whenever the MultiVOIP is booting or downloading a setup configuration data set. FDX. LED indicates whether Ethernet connection is Ethernet half-duplex or full-duplex (FDX)
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MultiVOIP User Guide Overview Computer Requirements The computer on which the MultiVOIP’s configuration program is installed must meet these requirements: • must be IBM-compatible PC with MS Windows operating system; • must have an available COM port for connection to the MultiVOIP. However, this PC does not need to be connected to the MultiVOIP permanently. It only needs to be connected when local configuration and monitoring are done. Nearly all configuration and monitoring func
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Overview MultiVOIP User Guide Specifications Parameter MVP410SS MVP810SS MVP210SS /Model 100-240 VAC 100-240 VAC Operating External 1.2 - 0.6 A 1.2 - 0.6 A Voltage/ transformer: Current 3A @5V 50/60 Hz 50/60 Hz 50/60 Hz Mains Frequencies Power 29 watts 46 watts 19 watts Consumption Mechanical 1.75” H x 1.75” H x 6.2” W x Dimensions 17.4” W x 17.4” W x 9” D x 8.5” D 8.5” D 1.4” H 4.5cm H x 4.5cm H x 15.8cm W x 44.2 cm W x 44.2 cm W x 22.9cm D x 21.6 cm D 21.6