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ab4kbook Page i Thursday, March 27, 1997 11:51 AM
®
AccessBuilder 4000
®
Installation Guide
http://www.3com.com/
Part No. 09-0753-001
Published April 1997
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ab4kbook Page ii Thursday, March 27, 1997 11:51 AM 3Com Corporation Copyright © 3Com Corporation, 1997. All rights reserved. No part of this documentation may be reproduced in any form or by any means or used to make any derivative work (such as translation, 5400 Bayfront Plaza transformation, or adaptation) without permission from 3Com Corporation. Santa Clara, California 3Com Corporation reserves the right to revise this documentation and to make changes in content from
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ab4kbook Page iii Thursday, March 27, 1997 11:51 AM ABOUT THIS GUIDE Introduction This guide describes how to install the AccessBuilder 4000. It will also tell you what information you need to obtain in order to prepare for installation, how to perform the hardware installation, and how to install the Transcend AccessBuilder Manager (TABM) configuration utility. Once you have installed TABM, you will then configure your AccessBuilder using the on-line help information availa
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ab4kbook Page iv Thursday, March 27, 1997 11:51 AM BOUT HIS UIDE iv A T G Conventions The following tables list conventions that are used throughout this guide. Table 1 Text Conventions Convention Description “Enter” vs. “Type” When the word “enter” is used, it means type your input, then press the Return or Enter key. Do not press the Return or Enter key when an instruction simply says “type.” Keys When specific keys are referred to in the text, they
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ab4kbook Page v Thursday, March 27, 1997 11:51 AM CONTENTS ABOUT THIS GUIDE Introduction iii How to Use This Guide iii Conventions iv Related Documentation iv 1 INTRODUCTION General 1-1 Configuration 1-2 System Description 1-3 Hardware Description 1-4 Front Panel 1-4 Rear Panel 1-4 2 GETTING STARTED AccessBuilder Configuration: Windows or Command Line UI 2-1 Preparation 2-2 Modems/ISDN TAs 2-3 User List 2-4 Network Ba
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ab4kbook Page vi Thursday, March 27, 1997 11:51 AM Console/Modem Configuration (Optional) 2-10 For Terminal Connection 2-10 For Modem Connection 2-11 Telnet Users 2-11 SNMP Management 2-11 3 CONFIGURATION USING TRANSCEND ACCESSBUILDER MANAGER (TABM) General 3-1 System Requirements 3-2 Hardware 3-2 Software 3-2 TABM Software Installation 3-3 About the TABM Application 3-9 Autodiscovery 3-9 IP Networks 3-9 IPX Networks 3
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ab4kbook Page vii Thursday, March 27, 1997 11:51 AM 4 TROUBLESHOOTING System Does Not Power On 4-1 TABM Not Communicating with an AccessBuilder 4-1 IP Networks 4-2 IPX Networks 4-2 Attached Terminal or Modem Does Not Operate 4-3 System Does Not Respond to Terminal Commands 4-3 LED Functions 4-4 Error Messages 4-4 A SPECIFICATIONS Hardware Specifications A-1 NOS Support A-2 Internet Protocol Support A-3 B REMOTE SOFTWARE U
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ab4kbook Page viii Thursday, March 27, 1997 11:51 AM Attaching I/O Cables C-6 Asynchronous Cards C-6 Synchronous Card C-7 ISDN Card C-8 D CONFIGURATION WORKSHEETS Instructions D-1 TABM Workstation Worksheets D-1 AccessBuilder Server Worksheets D-1 AccessBuilder Client Worksheets D-1 TABM Workstation on IP Network D-2 TABM Workstation on IPX Network D-3 AccessBuilder Server D-4 General Information D-4 Asynchronous Port S
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ab4kbook Page 1 Thursday, March 27, 1997 11:51 AM INTRODUCTION 1 This chapter provides a brief introduction to the AccessBuilder 4000 system. Unpacking instructions are also provided. General The AccessBuilder 4000 series family are RISC-based multiprotocol, multiport networking devices offering a simple and cost-effective solution for remote users to access the corporate network for data transmission or retrieval using the Public Switched Telephone Network (PSTN), or the Integra
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ab4kbook Page 2 Thursday, March 27, 1997 11:51 AM HAPTER NTRODUCTION 1-2 C 1: I The AccessBuilder 4000 is designed for enterprise organizations having remote LAN access requirements. It is well-suited for situations where up to sixteen analog phone lines or up to eight ISDN lines (one line supports two B channels providing up to 16 concurrent ISDN connections) are required to support remote users who may include business travellers or telecommuters. The AccessBuilder
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ab4kbook Page 3 Thursday, March 27, 1997 11:51 AM System Description 1-3 PC PC PC Individual Individual to to LAN LAN LAN–to–LAN AccessBuilder AccessBuilder 4000 4000 AccessBuilder AccessBuilder 4000 4000 SYSTEM STATUS SYSTEM STATUS Activity Status Power SYSTEM STATUS SYSTEM STATUS Remote Access Server Activity Status Power Remote Access Server LAN–to–LAN net 1 net 2 File Server Work Station Work Station Work Station Figure 1-1 AccessBuilder 4000 Configuration Options System
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ab4kbook Page 4 Thursday, March 27, 1997 11:51 AM 1-4 CHAPTER 1: INTRODUCTION Hardware The following sections describe the system hardware components. Description The AccessBuilder 4000 system consists of a chassis assembly which contains one of two available main processor boards, power supply, indicator lights, and two slots for I/O cards of your choice. The main processor board is available with either an Ethernet, or a Token Ring LAN interface. Figure 1-2 shows the front and back of t
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ab4kbook Page 5 Thursday, March 27, 1997 11:51 AM System Description 1-5 and unshielded twisted pair (UTP) media connections. Ring speeds of 4Mbps or 16Mbps can also be selected. A built-in RS-232 console port (DCE) is also provided on the main processor boards (pinout information is provided in Appendix A). A terminal or workstation running a terminal emulation program can be connected to the console port for installing, configuring, and monitoring your server. TOKEN RING STP UTP Port P
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ab4kbook Page 6 Thursday, March 27, 1997 11:51 AM 1-6 CHAPTER 1: INTRODUCTION Power Switch and Receptacle. The AC power switch is marked according to international 1/0 convention; when the 1 side is pressed, the switch is on; when the 0 side is pressed, the switch is off. The switch and power receptacle are accessible from the right rear of the chassis. The international CEE-22 AC power receptacle is approved for 6-amp operation. The chassis ground is on the middle prong of the connecto
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ab4kbook Page 1 Thursday, March 27, 1997 11:51 AM GETTING STARTED 2 This section is designed to help you to quickly perform the installation of an AccessBuilder 4000 network remote access server. Once you have planned your installation and set up the hardware, you are then ready to install and launch the Transcend AccessBuilder Manager (TABM) configuration utility. From there, you’ll configure your AccessBuilder using TABM’s on-line help information as required to perform specific configur
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ab4kbook Page 2 Thursday, March 27, 1997 11:51 AM 2-2 CHAPTER 2: GETTING STARTED Should any of these special circumstances apply to your situation, information about performing the software configuration using the command-line interface is provided in the AccessBuilder Command Line Interface Quick Reference, part number 09-0208-000, and the optional AccessBuilder Configuration Guide, part number 09-0962-000, and the AccessBuilder Administrator’s Guide, part number 09-0963-000. You can obt
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ab4kbook Page 3 Thursday, March 27, 1997 11:51 AM Preparation 2-3 Configuration worksheets are provided in Appendix D as a convenient means of collecting and organizing this information. Table 2-1 AccessBuilder Management Environments and Options Manager Environment AccessBuilder 4000 Management Options Workgroup Management n Transcend AccessBuilder Manager for Windows (bundled with product) Enterprise Management n Transcend Enterprise Manager for Windows Console Management n Console port
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ab4kbook Page 4 Thursday, March 27, 1997 11:51 AM 2-4 CHAPTER 2: GETTING STARTED For ARA and non-AppleTalk users to share the same ports, the use of AppleTalk Remote Access version 2.0 or later is recommended. If, however, you plan to support ARA 1.0, you will need to determine which asynchronous serial ports to use, since these ports will be dedicated to ARA 1.0 only. 2 You will need a list of telephone numbers for each modem or ISDN line (or hunt group) connected to the AccessBuilder’s
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ab4kbook Page 5 Thursday, March 27, 1997 11:51 AM Unpacking the System 2-5 If you plan to use SNMP functions, such as trap reporting or remote device management, you will also need to know the community names and IP addresses of the management station(s). You may also wish to define the greeting message the remote users will see when they log onto the AccessBuilder. If the AccessBuilder greeting message will be more than one line, use the vertical bar character (|) as a carriage return. R
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ab4kbook Page 6 Thursday, March 27, 1997 11:51 AM 2-6 CHAPTER 2: GETTING STARTED If the original carton was damaged in shipment, repack the system in a carton that provides equivalent protection before returning it to 3Com. 3 Verify that you have received all items included with the unit. Hardware AccessBuilder 4000 Chassis Rack Adapter Kit Power Cable BNC Connector Software 1 CD-ROM Documentation Information Roadmap AccessBuilder 4000 Installation Guide Remote Client Installation Guide Acc