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™
EZ Connect
USB/Ethernet Cable Modem
• Complies with DOCSIS 1.0 cable modem
requirements
• Concurrent USB and Ethernet support
• Up to 40Mpbs downstream and 10Mbps upstream
• Supports SNMP management
Quick Install Guide
SMC8002CM-US
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Contents Introduction 1 Key Features 1 Description of Hardware 2 LED Functions 3 Installing the Modem 3 Package Contents 3 Mounting the Modem 4 System Requirements 4 Connecting the Modem 5 Installation 6 USB Installation for Windows 98, Window 2000 and Windows Me 6 Ethernet Installation for Windows 6 Windows 95/98/NT 6 Windows 2000 6 Making a Connection to the Ethernet Port 7 Product Specifications 8 General Specifications 8 Physical Characteristics 8 Troubleshooting 10 Cannot Connect to the Int
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Contents ii
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Introduction The EZ Connect Cable Modem provides high-speed Internet access over the the same cable network system that brings cable TV service to the home. The data transmission rate on the cable connection is asymmetric, in that it provides a higher data rate in the downstream (receive) direction than in the upstream (transmit) direction. Asymmetric operation is ideal for typical home and small office use where files and information are downloaded more frequently than uploaded. This modem
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Quick Installation Guide Description of Hardware The SMC8002CM-US is an external DOCSIS-based cable modem product for high-speed Internet access applications.The modem provides an optional USB or Ethernet connection to a PC or LAN. In an Ethernet LAN environment, it supports up to 16 PCs, allowing shared Internet access. The following figure shows the components of this modem: PWR LINK ACT STS Status LEDs CABLE IN POWER ETHERNET USB RESET Power Socket USB Port Cable Connector RJ-45 Port 2
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Installing the Modem LED Functions The EZ Connect Cable Modem contains four LEDs on the top panel. The operational status of the modem is indicated by the LED conditions listed below. LED Status Description PWR On Red Power is being supplied to the modem. LINK On Green Indicates a valid 10/100Mbps Ethernet link. ACT On Green Indicates that the modem is receiving data from the service provider. STS Off Indicates that the modem is starting up and searching for an available channel to use to tra
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Quick Installation Guide Mounting the Modem The SMC8002CM-US comes with a slot-in stand with which it may be mounted vertically or horizontally. To do this, simply slide the modem on to the stand with the flanges provided on the base or the side. The two mounting options are illustrated below. RJ-45 Port USB Port Cable Connector Status LEDs Power Socket Flanges Slot-in stand System Requirements The SMC8002CM-US requires the following PC features to operate: For USB connection: - A PC equipp
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Installing the Modem Connecting the Modem Before connecting the EZ Connect Cable Modem, contact your cable service provider and check the following points: Be sure that your service provider supplies a two-way data link. Check that they have set up an Internet Access Account. To do this you will need to provide information that may include the product number and the modem MAC address. You will find this information on the label on the base of the modem. The modem must be correctly connect
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Quick Installation Guide Installation USB Installation for Windows 98, Window 2000 and Windows Me 1. Insert the square (B-type) USB plug of the USB cable into the USB port at the back of the modem and the rectangular (A-type) USB plug into USB Port the USB port at the back of the computer. CABLE IN R ETHERNET USB 2. The “Found New Hardware” screen RESET USB Cable will appear. Insert the driver disk. (provided) When prompted for the location of a driver, enter the drive letter of your f
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Installing the Modem Making a Connection to the Ethernet Port You can use straight-through Network Adapter Card twisted-pair cable to connect the Ethernet port on the modem to a PC. 1. Make sure you have installed a 10/100Mbps network adapter card in the PC. 2. Prepare straight-through shielded “straight through” or unshielded twisted-pair cables Cat 3, 4, or 5 N ETHERNET USB with RJ-45 plugs at both ends. Use RESET UTP Cable 100-ohm Category 3, 4 or 5 cable for this 10 Mbps Ethernet co
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Quick Installation Guide Product Specifications General Specifications Standards Conformance DOCSIS 1.0, IEEE 802.3, IEEE 802.3u, USB 1.1 Cable Modem Requirements Modulation Downstream: 64-QAM/256-QAM (receive) Upstream: QPSK/16-QAM (transmit) Data Rate Downstream: 30.432 Mbps (64-QAM), 42.88 Mbps (256-QAM) Upstream: 320, 640, 1280, 2560, 5120 kbps (QPSK), 640, 1280, 5560, 5120, 10240 kbps (16-QAM) Frequency Range Downstream: 91 MHz ~ 857 MHz Upstream:5 MHz ~ 42 MHz Bandwidth Downstream: 6 MHz
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Troubleshooting Troubleshooting Cannot Connect to the Internet Confirm that you have established an account with your service provider and that a two-way cable service is provided. Check that all cables are connected to the modem and PC. Verify that the proper cable type is used and its length does not exceed specified limits. Check the cable connections for possible defects. Replace the defective cable if necessary. Verify that the modem and computer are powered on. If the power so
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Quick Installation Guide Port and Cable Assignments Caution: DO NOT plug a phone jack connector into any RJ-45 port. Use only twisted-pair cables with RJ-45 connectors that conform with FCC standards. An Ethernet twisted-pair link segment requires two pairs of wires. Each wire pair is identified by two different colors. Each wire pair must be attached to the RJ-45 connector in a specific orientation detailed below. The Ethernet port on the modem is an MDI-X port, which allows straight-throug
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Port and Cable Assignments Straight-Through Wiring If the twisted-pair cable is to join two ports and only one of the ports has an internal crossover (MDI-X), the two pairs of wires must be straight-through. Straight-Through RJ-45 Pin Assignments End 1 End 2 1 (RD+) 1 (TD+) 2 (RD-) 2 (TD-) 3 (TD+) 3 (RD+) 6 (TD-) 6 (RD-) Crossover Wiring If the twisted-pair cable is to join two ports and either both ports are labeled with an “X” (MDI-X) or neither port is labeled with an “X” (MDI), a crossover
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Quick Installation Guide EMI Certification FCC Class B Certification (USA) This device complies with Part 15 of the FCC Rules. Operation is subject to the following conditions: 1. This device may not cause harmful interference, and 2. This device must accept any interference received, including interference that may cause undesired operation. Warning: This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These li
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EMI Certification CE Mark Declaration of Conformance This information technology equipment complies with the requirements of the Council Directive 89/336/EEC on the Approximation of the laws of the Member States relating to Electromagnetic Compatibility and 73/23/EEC for electrical equipment used within certain voltage limits and the Amendment Directive 93/68/ EEC. For the evaluation of the compliance with these Directives, the following standards were applied: RFI Limit class B according
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Quick Installation Guide Safety Compliance Underwriters Laboratories Inc. (USA) Important! Before making connections, make sure you have the correct Cord Set. Check it (read the label on the cable) against the following specification list. Operating Voltage Cord Set Specifications 120 Volts UL Listed/CSA Certified Cord Set Minimum 18 AWG Type SVT or SJT three conductor cord Maximum length of 15 feet Parallel blade, grounding type attachment plug rated 15 A, 125 V 240 Volts (Europe only) Cord S
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Warranty Warranty SMC warrants to the original owner that the product delivered in this package will be free from defects in material and workmanship for a period of three (3) years from the date of purchase from SMC or its Authorized reseller. For the warranty to apply, you must register your purchase by returning the registration card indicating the date of purchase and including proof of purchase. There will be a minimal charge to replace consumable components, such as fuses, power trans
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FOR TECHNICAL SUPPORT, CALL: From U.S.A. and Canada (24 hours a day, 7 days a week) (800) SMC-4-YOU; (949) 679-8000; Fax: (949) 679-1481 From Europe (8:00 AM - 5:30 PM UK Time) 44 (0) 118 974 8700; Fax: 44 (0) 118 974 8701 INTERNET E-mail addresses: techsupport@smc.com european.techsupport@smc-europe.com Driver updates: http://www.smc.com/index.cfm?action=tech support drivers downloads World Wide Web: http://www.smc.com/ http://www.smc-europe.com/ F
