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MT5600BA/BL Series
MT5600BA–V.92
MT5600BA–V.90
MT5600BL–V.90
Data/Fax Modem
User Guide
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MultiModemII User Guide MT5600BA–V.92, MT5600BA–V.90, MT5600BL–V.90 P/N S000276B Revision B ©2002 by Multi-Tech Systems, Inc. All rights reserved. This publication may not be reproduced, in whole or in part, without prior expressed written permission from Multi-Tech Systems, Inc. Multi-Tech Systems, Inc. makes no representations or warranties with respect to the contents hereof and specifically disclaims any implied warranties of merchantability or fitness for any particular purpose. Fur- thermo
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Contents Table of Contents Chapter 1 - Description and Features .................................................................................. 5 Product Description ........................................................................................................ 5 Features ............................................................................................................................. 5 Safety Warnings ..............................................................
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Contents Chapter 7 - Troubleshooting ............................................................................................... 41 None of the Indicators Light ........................................................................................ 41 The Modem Does Not Respond to Commands ........................................................ 42 The Modem Cannot Connect When Dialing ............................................................. 43 The Modem Disconnects While Online ......
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Chapter 1 - Description and Features Chapter 1 - Description and Features Congratulations on your purchase of the MultiModemII modem. You have acquired one of the finest intelligent data/fax modems available today from one of the world’s oldest modem manufacturers: Multi- Tech Systems, Inc. This user guide will help you install, configure, test and use your modem. Product Description This modem supports two-wire and/or four-wire leased lines. The four-wire leased line
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Chapter 1 - Description and Features Safety Warnings Use this product only with UL- and CUL-listed computers. To reduce the risk of fire, use only 26 AWG or larger telephone wiring. Never install telephone wiring during a lightning storm. Never install a telephone jack in a wet location unless the jack is specifically designed for wet locations. Never touch uninsulated telephone wires or terminals unless the telephone line has been disconnected at the network
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Chapter 2 - Installation Chapter 2 - Installation Step 1: Connect the Modem to Your System Turn off your computer. Placing the modem in a convenient location, connect it to your computer’s serial port, to the telephone line, to your leased line, to AC power, and, optionally, to your telephone.
MultiModemII connections with V.92 transformer and V.90 transformer. Connect the Modem to Your PC Plug one end of
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Chapter 2 - Installation Connect the Four-Wire Leased Line MT5600BL Only – Plug one end of a four-wire phone cable into the modem's LEASED jack; connect the other end to a four-wire leased line wall jack or terminals. Modems with a leased-line jack support the dial backup feature. For dial backup operation, plug one end of your dialup modular phone cable into the modem’s LINE jack and the other end into a PSTN wall jack.Plug one end of a two-wire or four-wire phone cable into
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Chapter 2 - Installation Step 2: Install the Modem Driver If you use Windows 95/98/Me/NT 4.0/2000/XP; you must install the modem driver. The drivers are installed easily since Windows supports Plug-and-Play. Installing the Modem Driver for Windows 95/98/Me/2000/XP 1. Make sure your modem is connected properly, and then turn on your computer. Windows should detect your new modem and open the Install New Modem wizard. Note: If Windows cannot find a modem, your modem may be turn
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Chapter 2 - Installation Step 3: Country Code Configuration (MT5600BA–V.92 Only) The MT5600BA-V.92 modem is a global modem - it can be used all over the world. Different countries have different requirements for how modems must function. Therefore, before you can use your modem, you must configure it to match the defaults of the country in which you are using it. You can use one of two configuration methods: Using the Global Wizard to Configure Your Modem Using AT Command
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Chapter 2 - Installation Step 4: Install Phone Tools Data communications software gives you access to commands that govern how the modem operates; that is, how the modem handles incoming and outgoing data streams, etc. MultiTech includes a data communications software package (Phone Tools) on the product CD shipped with your modem. In general, the modem will work with most data communications software packages. 1. Insert the MultiModemII system CDinto your CD-ROM drive. Allow
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Chapter 3 - Using the Front Panel Chapter 3 - Using the Front Panel Like any modem, your Multi-Tech modem operates only under the control of a communication program, such as the PhoneTools program included with the modem. It also operates under other general-purpose data communication programs, such as Windows Terminal and HyperTerminal. For information on how to use the modem with the communication program of your choice, please refer to the program’s documentation. Modem Configuration Your mod
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Chapter 3 - Using the Front Panel Liquid Crystal Display (LCD) The MultiModemII’s backlit liquid crystal display (LCD) has two functions: to display the current status of the modem and to display configuration menus, which are selected using the four pushbuttons on the front panel. Option Selection To select most configuration options, simply display the option in the LCD, and then press the Enter but- ton to select it. An OPTION SET message appears to confirm the selection. To exit the OPTION S
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Chapter 3 - Using the Front Panel Menu Overview Trunks Limbs Branches Twigs
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Chapter 3 - Using the Front Panel Status Trunk The Status Trunk shows the current operating status of the modem. Limb changes are automatic, but certain options can be accessed by pressing the button. Note that when the modem is online, pressing the button shows the connect status, including the data speed, connection type, and compression type. Limbs Twigs Manual selection Automatic selection 15 MT5600BA/BL Series User Guide
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Chapter 3 - Using the Front Panel Basic Options Trunk Use the Basic Options Trunk to configure the modem’s basic operating conditions. When entering a number, use the and buttons to scroll through a list of digits and characters. To go to the next po- sition, press the button. To back up or to exit without dialing, press the button several times. Limbs Branches Twigs Continued on next page 16 MT5600BA/BL Series User Guide
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Chapter 3 - Using the Front Panel Basic Options Trunk, continued Limbs Branches Twigs Continued from previous page 17 MT5600BA/BL Series User Guide
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Chapter 3 - Using the Front Panel Advanced Options Trunk Use the Advanced Options Trunk to configure RS-232, dial backup, and callback security options. When entering a number or password, use the and buttons to select a character or digit. To go to the next position, press the button. To backspace or to exit, press the button several times. Limbs Branches Twigs Continued on next page 18 MT5600BA/BL Series User Guide
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Chapter 3 - Using the Front Panel Advanced Options Trunk, continued Limbs Branches Twigs Continued from previous page 19 MT5600BA/BL Series User Guide
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Chapter 3 - Using the Front Panel Remote Configuration Options Trunk Use the Remote Configuration Options Trunk to enable or disable remote configuration on the modem, and to change the password. When entering the password, use the and buttons to scroll through the alphabet. To go to the next character position, press the button. To backspace or to exit, press the button several times. Limb Branches Twigs Diagnostic Options Trunk Use the Diagnostic Options Trunk to run loopback tests o