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Maintenance and Service
Guide
HP Pavilion dv1000 Notebook PC
HP Compaq nx4800 Business Notebook
Compaq Presario V2000 Notebook PC
Document Part Number: 372373-002
December 2004
This guide is a troubleshooting reference used for maintaining
and servicing the notebook. It provides comprehensive
information on identifying notebook features, components, and
spare parts; troubleshooting notebook problems; and performing
notebook disassembly procedures.
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© Copyright 2004 Hewlett-Packard Development Company, L.P. Microsoft and Windows are U.S. registered trademarks of Microsoft Corporation. Intel, Pentium, and Celeron are trademarks or registered trademarks of Intel Corporation or its subsidiaries in the United States and other countries. Bluetooth is a trademark of its proprietor and used by Hewlett-Packard Company under license. The information contained herein is subject to change without notice. The only warranties for HP products and se
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Contents 1 Product Description 1.1 Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1–2 1.2 Resetting the Notebook. . . . . . . . . . . . . . . . . . . . . . . 1–4 1.3 Power Management. . . . . . . . . . . . . . . . . . . . . . . . . . 1–5 1.4 External Components . . . . . . . . . . . . . . . . . . . . . . . . 1–6 1.5 Design Overview. . . . . . . . . . . . . . . . . . . . . . . . . . . 1–36 2 Troubleshooting 2.1 Computer Setup. . . . . . . . . . . . . . .
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Contents 5 Removal and Replacement Procedures 5.1 Serial Number . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–2 5.2 Disassembly Sequence Chart . . . . . . . . . . . . . . . . . . 5–3 5.3 Preparing the Notebook for Disassembly . . . . . . . . . 5–5 5.4 Notebook Feet . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–10 5.5 Memory Module . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–11 5.6 Mini PCI Communications Card. . . . . . . . . . . . . . . 5–14
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1 Product Description The HP Pavilion dv1000 Notebook PC 1 and the HP Compaq nx4800 Business Notebook and Compaq Presario V2000 Notebook PC (both represented by 2) offer advanced modularity, Intel® Mobile Pentium® M and Celeron® M processors, and extensive multimedia support. HP Pavilion dv1000, HP Compaq nx4800, and Compaq Presario V2000 Maintenance and Service Guide 1–1
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Product Description 1.1 Features ■ The following processors are available, varying by notebook model: ❏ Intel Pentium M 745 (1.8-GHz) with 400-MHz front side bus (FSB) ❏ Intel Pentium M 735 (1.7-GHz) with 400-MHz FSB ❏ Intel Pentium M 725 (1.6-GHz) with 400-MHz FSB ❏ Intel Pentium M 710 TJ85 (1.4-GHz) with 400-MHz FSB; operates at a lower temperature than other processors ❏ Intel Celeron M 340 (1.5-GHz) with 400-MHz FSB ❏ Intel Celeron M 330 (1.4-GHz) with 400-MHz FSB ■ 14.0-inch WXGA (1280 ×
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Product Description ■ Support for one Type II PC Card slots, with support for both 32-bit (CardBus) and 16-bit PC Cards ■ External 65-watt AC adapter with 3-wire power cord ■ 6-cell or 12-cell Li-Ion battery pack ■ Stereo speakers with volume up and down buttons ■ Support for the following optical drives: ❏ 8X Max DVD+RW/R and CD-RW Combo Drive ❏ 4X Max DVD+RW/R and CD-RW Combo Drive ❏ 8X Max DVD-ROM Drive ❏ 24X Max DVD/CD-RW Combo Drive ■ Connectors: ❏ External monitor ❏ Universal Serial Bus (
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Product Description 1.2 Resetting the Notebook If the notebook you are servicing has an unknown password, follow these steps to clear the password. These steps also clear CMOS: 1. Prepare the notebook for disassembly (refer to Section 5.3, “Preparing the Notebook for Disassembly,” for more information). 2. Remove the real time clock (RTC) battery (refer to Section 5.14, “RTC Battery,” for more information). 3. Wait approximately 5 minutes. 4. Replace the RTC battery and reassemble the noteb
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Product Description 1.3 Power Management The notebook comes with power management features that extend battery operating time and conserve power. The notebook supports the following power management features: ■ Standby ■ Hibernation ■ Setting customization by the user ■ Hotkeys for setting the level of performance ■ Battery calibration ■ Lid switch standby/resume ■ Power/standby button ■ Advanced Configuration and Power Management (ACPM) compliance Maintenance and Service Guide 1–5
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Product Description 1.4 External Components The external components on the front of the HP Pavilion dv1000 notebook are shown below and described in Table 1-4. Front Components, HP Pavilion dv1000 1–6 Maintenance and Service Guide
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Product Description Table 1-4 Front Components HP Pavilion dv1000 Item Component Function 1 Speakers (2) Produces stereo sound. 2 Power/standby light ■ On: Notebook is turned on. ■ Blinking: Notebook is in standby. ■ Off: Notebook is off. 3 IDE (Integrated Drive On or blinking: The internal hard drive or an Electronics) drive light optical drive is being accessed. 4 Battery light ■ Amber: The battery pack is charging. ■ Green: The battery pack is fully charged. ■ Off: The battery pack is disch
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Product Description The external components on the front of the HP Compaq nx4800 and Compaq Presario V2000 notebooks are shown below and described in Table 1-5. Front Components, HP Compaq nx4800 and Compaq Presario V2000 1–8 Maintenance and Service Guide
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Product Description Table 1-5 Front Components HP Compaq nx4800 and Compaq Presario V2000 Item Component Function 1 Speakers (2) Produces stereo sound. 2 Wireless button light On: An integrated wireless device is (select models only) hardware enabled. 3 Power/standby light ■ On: Notebook is turned on. ■ Blinking: Notebook is in standby. ■ Off: Notebook is off. 4 IDE (Integrated Drive ■ On or blinking: The internal hard drive Electronics) drive light or an optical drive is being accessed. 5 Ba
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Product Description The external components on the right side of the HP Pavilion dv1000 notebook are shown below and described in Table 1-6. Right-Side Components, HP Pavilion dv1000 1–10 Maintenance and Service Guide
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Product Description Table 1-6 Right-Side Components HP Pavilion dv1000 Item Component Function 1 USB connectors (2) Connect an optional USB device. 2 6-in-1 Digital Media In Windows, supports digital memory cards. Reader (select models only) 3 1394 port Connects an optional 1394a device such (select models only) as a scanner, digital camera, or digital camcorder. 4 6-in-1 Digital Media On: A digital memory card is being accessed. Reader light (select models only) 5 Optical drive Supports an
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Product Description The external components on the right side of the HP Compaq nx4800 and Compaq Presario V2000 notebooks are shown below and described in Table 1-7. Right-Side Components, HP Compaq nx4800 and Compaq Presario V2000 1–12 Maintenance and Service Guide
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Product Description Table 1-7 Right-Side Components HP Compaq nx4800 and Compaq Presario V2000 Item Component Function 1 USB connectors (2) Connect an optional USB device. 2 6-in-1 digital memory In Windows, supports digital memory cards. card reader (select models only) 3 1394 port Connects an optional 1394 device such (select models only) as a scanner, digital camera, or digital camcorder. 4 6-in-1 digital memory On: A digital memory card is being card reader light accessed. (select models
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Product Description The external components on the rear and left side of the HP Pavilion dv1000 notebook are shown below and described in Table 1-8. Rear and Left-Side Components, HP Pavilion dv1000 1–14 Maintenance and Service Guide
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Product Description Table 1-8 Rear and Left-Side Components HP Pavilion dv1000 Item Component Function 1 Wireless light On: An integrated wireless device is (select models only) hardware enabled. 2 Exhaust vent Provides airflow to cool internal components. To prevent overheating, do not Ä obstruct vents. Do not allow a hard surface, such as a printer, or a soft surface, such as pillows, thick rugs or clothing, to block airflow. 3 Power connector Connects an AC adapter cable. 4 External mo
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Product Description The external components on the rear and left side of the HP Compaq nx4800 and Compaq Presario V2000 notebooks are shown below and described in Table 1-9. Rear and Left-Side Components, HP Compaq nx4800 and Compaq Presario V2000 1–16 Maintenance and Service Guide