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Maintenance and Service
Guide
HP G3000 Notebook PC
Compaq Presario C300 Notebook PC
Document Part Number: 435182-001
September 2006
This guide is a troubleshooting reference used for maintaining
and servicing the computer. It provides comprehensive
information on identifying computer features, components, and
spare parts; troubleshooting computer problems; and performing
computer disassembly procedures.
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© Copyright 2006 Hewlett-Packard Development Company, L.P. Microsoft and Windows are U.S. registered trademarks of Microsoft Corporation. Intel, Celeron, and Core are trademarks or registered trademarks of Intel Corporation or its subsidiaries in the United States and other countries. Bluetooth is a trademark owned by its proprietor and used by Hewlett-Packard Company under license. The information contained herein is subject to change without notice. The only warranties for HP products and
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Contents 1 Product Description 1.1 Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1–2 1.2 Resetting the Computer. . . . . . . . . . . . . . . . . . . . . . . 1–4 1.3 Power Management. . . . . . . . . . . . . . . . . . . . . . . . . . 1–5 1.4 External Components . . . . . . . . . . . . . . . . . . . . . . . . 1–6 1.5 Design Overview. . . . . . . . . . . . . . . . . . . . . . . . . . . 1–20 2Troubleshooting 2.1 Setup Utility . . . . . . . . . . . . . . . . . .
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Contents 3 Illustrated Parts Catalog 3.1 Serial Number Location . . . . . . . . . . . . . . . . . . . . . . 3–1 3.2 Computer Major Components. . . . . . . . . . . . . . . . . . 3–2 3.3 Display Assembly Subcomponents. . . . . . . . . . . . . 3–14 3.4 Plastics Kit . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3–16 3.5 Cable Kit . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3–17 3.6 Mass Storage Devices . . . . . . . . . . . . . . . . . . . . . . . 3–18 3.7
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Contents 5 Removal and Replacement Procedures 5.1 Serial Number . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–2 5.2 Disassembly Sequence Chart . . . . . . . . . . . . . . . . . . 5–3 5.3 Preparing the Computer for Disassembly . . . . . . . . . 5–5 5.4 Hard Drive. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–7 5.5 Computer Feet. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–10 5.6 Memory Module . . . . . . . . . . . . . . . . . . . . . . . . .
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Contents 6 Specifications A Screw Listing B Backup and Recovery C Display Component Recycling D Connector Pin Assignments E Power Cord Set Requirements Index vi Maintenance and Service Guide
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1 Product Description The HP G3000 Notebook PC and Compaq Presario C300 Notebook PC offer advanced modularity, Intel® Celeron® and Core™ Duo processors, and extensive multimedia support. HP G3000 Notebook PC and Compaq Presario C300 Notebook PC Maintenance and Service Guide 1–1
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Product Description 1.1 Features ■ The following processors, varying by computer model: ❏ Intel Core Duo T2250 (1.73-GHz), T2300 (1.60-GHz), or T2050 (1.60-GHz) ❏ Intel Celeron 430 (1.73-GHz) or Intel Celeron 420 (1.60-GHz) ■ 15.4-inch, WXGA, TFT (1280 × 800) display with antiglare or BrightView, varying by computer model ■ 120-, 100-, 80-, or 60-GB high-capacity hard drive, varying by computer model ■ 256-MB DDR1 synchronous DRAM (SDRAM) at 667 MHz and 533 MHz, expandable to 2.0 GB ■ Windo
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Product Description ■ External 65-watt AC adapter with 3-wire power cord ■ 6-cell Li-Ion battery ■ Stereo speakers ■ Volume up, volume mute, and volume down buttons ■ Support for the following optical drives: ❏ DVD±RW and CD-RW Super Multi Double-Layer Combo Drive ❏ DVD/CD-RW Combo Drive ■ Connectors: ❏ Audio-in (microphone) ❏ Audio-out (headphone) ❏ External monitor ❏ Power ❏ RJ-11 (modem) ❏ RJ-45 (network) ❏ S-Video-out ❏ Universal Serial Bus (USB) v. 2.0 (2 ports) Maintenance and Service Gui
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Product Description 1.2 Resetting the Computer If the computer you are servicing has an unknown password, follow these steps to clear the password. These steps also clear CMOS: 1. Prepare the computer for disassembly (refer to Section 5.3, “Preparing the Computer for Disassembly,” for more information.) 2. Remove the real-time clock (RTC) battery (refer to Section 5.8, “RTC Battery,” for more information.) 3. Wait approximately 5 minutes. 4. Replace the RTC battery and reassemble the comput
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Product Description 1.3 Power Management The computer comes with power management features that extend battery operating time and conserve power. The computer supports the following power management features: ■ Standby ■ Hibernation ■ Setting customization by the user ■ Hotkeys for setting the level of performance ■ Battery calibration ■ Lid switch standby/resume ■ Power button ■ Advanced Configuration and Power Management (ACPM) compliance Maintenance and Service Guide 1–5
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Product Description 1.4 External Components The external components on the front of the computer are shown below and described in Table 1-1. Front Components 1–6 Maintenance and Service Guide
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Product Description Table 1-1 Front Components Item Component Function 1Power light ■ On: The computer is turned on. ■ Blinking: The computer is in standby. ■ Off: The computer is off or in hibernation. 2Battery light ■ On: A battery is charging. ■ Blinking: A battery that is the only available power source has reached a low-battery condition. When the battery reaches a critical low-battery condition, the battery light begins blinking quickly. ■ Off: If the computer is plugged into an exter
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Product Description The external components on the right side of the computer are shown below and described in Table 1-2. Right-Side Components 1–8 Maintenance and Service Guide
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Product Description Table 1-2 Right-Side Components Item Component Function 1Audio-out Produces sound when connected to (headphone) jack optional powered stereo speakers, headphones, ear buds, a headset, or television audio. 2 Audio-in (microphone) Connects an optional computer headset jack microphone, stereo array microphone, or monaural microphone. 3 Optical drive Reads an optical disc. 4 RJ-11 (modem) jack Connects a modem cable. 5 Power connector Connects an AC adapter cable. Maintenanc
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Product Description The external components on the left side of the computer are shown below and described in Table 1-3. Left-Side Components Table 1-3 Left-Side Components Item Component Function 1 Security cable slot Attaches an optional security cable to the computer. The security cable is designed to act ✎ as a deterrent, but it may not prevent the computer from being mishandled or stolen. 2 External monitor port Connects an external VGA monitor or projector. 3 S-Video-out jack Connect
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Product Description The external components on the rear panel of the computer are shown below and described in Table 1-4. Rear Panel Components Table 1-4 Rear Panel Components Item Component Function 1 Battery bay Holds the battery. 2 Vent Enable airflow to cool internal components. To prevent overheating, do not Ä obstruct vents. Use the computer only on a hard, flat surface. Do not allow another hard surface, such as an adjoining optional printer, or a soft surface, such as pillows or th
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Product Description The standard keyboard components of the computer are shown below and described in Table 1-5. Standard Keyboard Components 1–12 Maintenance and Service Guide
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Product Description Table 1-5 Standard Keyboard Components Item Component Function 1 Function keys (12) Execute frequently used system functions when pressed in combination with the fn key. 2 caps lock key Enables caps lock and turns on the caps lock light. 3 fn key Executes frequently used system functions when pressed in combination with a function key or the esc key. 4 Windows logo key Displays the Windows Start menu. 5Windows Displays a shortcut menu for items applications key beneath
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Product Description The computer top components are shown below and described in Table 1-6. Top Components 1–14 Maintenance and Service Guide
