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238850-003.book Page i Friday, December 21, 2001 2:53 PM
b
Maintenance and Service Guide
Compaq Armada 110 and
Compaq Evo N110
Document Part Number: 238850-003
December 2001
This guide is a troubleshooting reference used for maintaining
and servicing the notebook. It provides comprehensive
information on identifying computer features, components, and
spare parts, troubleshooting computer problems, and performing
computer disassembly procedures.
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238850-003.book Page ii Friday, December 21, 2001 2:53 PM © 2001 Compaq Information Technologies Group, L.P. Compaq, the Compaq logo, Armada, and Evo are trademarks of Compaq Information Technologies Group, L.P in the U.S. and/or other countries. Microsoft and Windows are trademarks of Microsoft Corporation in the U.S. and/or other countries. Intel, Pentium, and Celeron are trademarks of Intel Corporation in the U.S. and/or other countries. All other product names mentioned herein may be t
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238850-003.book Page iii Friday, December 21, 2001 2:53 PM Contents 1 Product Description 1.1 Models and Features . . . . . . . . . . . . . . . . . . . . . . . . . 1–1 Models . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1–2 Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1–6 1.2 Security . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1–8 1.3 Power Management . . . . . . . . . . . . . . . . . . . . . . . . . .
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238850-003.book Page iv Friday, December 21, 2001 2:53 PM Contents 2.11 No OS Loading from Hard Drive, Part 2. . . . . 2–14 2.12 No OS Loading from Hard Drive, Part 3. . . . . 2–15 2.13 No OS Loading from Diskette Drive. . . . . . . . 2–16 2.14 No OS Loading from CD- or DVD-ROM Drive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2–17 2.15 No Audio, Part 1 . . . . . . . . . . . . . . . . . . . . . . . 2–18 2.16 No Audio, Part 2 . . . . . . . . . . . . . . . . .
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238850-003.book Page v Friday, December 21, 2001 2:53 PM 5 Removal and Replacement Procedures 5.1 Serial Number . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–2 5.2 Disassembly Sequence Chart . . . . . . . . . . . . . . . . . . . 5–3 5.3 Preparing the Computer for Disassembly . . . . . . . . . 5–4 5.4 Computer Feet . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–5 5.5 Mini PCI Communication Board . . . . . . . . . . . . . . . . 5–6 5.6 LED Cover . . . . . . .
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238850-003.book Page 1 Friday, December 21, 2001 2:53 PM 1 Product Description 1.1 Models and Features The Compaq Armada 110 and Evo N110 Series notebooks offer advanced modularity, Intel Pentium III or Intel Celeron processors with 64-bit architecture, industry-leading Accelerated Graphics Port (AGP) implementation, and extensive multimedia support. . Figure 1–1: Compaq Armada 110 and Evo N110 Maintenance and Service Guide 1–1
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238850-003.book Page 2 Friday, December 21, 2001 2:53 PM Product Description Models Computer models are shown in Table1-1. Table 1-1 Compaq Armada 110 and Evo N110 Models and Model Naming Conventions Key N11 P 100 4X 20 V C 128 98 9L XXXXXX-XXX 12 3 4 5 6 7 8 9 10 11 Key Description Options 1 Brand / Series A=Armada 11=110 designator N=Evo 2 Processor type P=Intel Pentium III C=Intel Celeron 3 Processor speed 100=1.0 GHz 800=800 MHz 850=850 MHz 700=700 MHz 4Display 4=14.x” X=XGA (1024 × 768)
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238850-003.book Page 3 Friday, December 21, 2001 2:53 PM Product Description Table 1-1 Compaq Armada 110 and Evo N110 Models and Model Naming Conventions (Continued) 12 3 4 5 6 7 8 9 10 11 N11P 1004X 20 V C 25 2K L Danish 470028-444 Italian 470028-462 Dutch 470028-464 Spanish 470028-468 European 470028-442 Swedish/Finnish 470028-473 French 470028-449 Swiss 470028-478 & 470028-483 French 470028-417 Canadian U.K. English 470028-485 German 470028-454 470028-435 U.S. English Greek/Polish 470028-
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238850-003.book Page 4 Friday, December 21, 2001 2:53 PM Product Description Table 1-1 Compaq Armada 110 and Evo N110 Models and Model Naming Conventions (Continued) 12 3 4 5 6 7 8 9 10 11 N11 C 100 4X 20 D C 12 8M L Asia Pacific/Thai 470028-598 Latin American 470028-441 Spanish Australian 470028-443 Latin American 470028-497 Danish 470028-428 Spanish (NAFTA) French 470028-429 Spanish 470028-436 French 470028-426 Swiss 470028-438 Canadian & 470028-439 German 470028-431 U.K. English 470028-440
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238850-003.book Page 5 Friday, December 21, 2001 2:53 PM Product Description Table 1-1 Compaq Armada 110 and Evo N110 Models and Model Naming Conventions (Continued) 12 3 4 5 6 7 8 9 10 11 The following Compaq Armada 110 computer models use configuration code KFKZ. A11 P 850 4X 20 D C 64 M L 243859-B21 A11 P 850 4X 20 D C 64 M L 243860-B21 (NAFTA) A11 C 850 4X 20 D C 64 M H 258292-B21 A11 C 850 4X 15 D C 64 M H 243857-B21 A11 C 850 4X 15 D C 64 M H 243858-B21 (Europe) A11 C 850 2S 15 D C 64 M
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238850-003.book Page 6 Friday, December 21, 2001 2:53 PM Product Description Table 1-1 Compaq Armada 110 and Evo N110 Models and Model Naming Conventions (Continued) 12 3 4 5 6 7 8 9 10 11 The following Compaq Armada 110 computer models use configuration code JMVZ. A11 P 800 4X 10 V C 64 M L 226917-B21 A11 P 800 4X 10 D C 64 M L 226915-B21 A11 P 800 4X 10 D C 64 M L 231665-B21 (NAFTA) A11 P 800 2S 10 D C 64 M L 226918-B21 A11 C 700 4X 10 D C 64 M L 231664-B21 A11 C 700 4X 10 D C 64 M H 226919
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238850-003.book Page 7 Friday, December 21, 2001 2:53 PM Product Description Displays, varying by computer model: ❏ 14.1-inch, SXGA, CTFT (1024 × 768) display, with over 16.8 million colors ❏ 12.1-inch, SVGA, CTFT (800 × 600) display, with over 16.8 million colors Full-size TouchPad keyboard Mini PCI 56K V.90 modem or mini PCI V.90 modem plus 10/100 NIC combination card, varying by computer model One Type II PC Card slot with support for both 32-bit CardBus and 16-bit PC Cards E
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238850-003.book Page 8 Friday, December 21, 2001 2:53 PM Product Description 1.2 Security If the notebook you are servicing has a password and you know the password, follow these steps to disable or clear the password: 1. Access PhoenixBIOS Setup Utility (PSU) by turning on the computer and pressing F10 when the Compaq logo displays on the screen. 2. Enter the current password and press enter. 3. Move to Password On Boot. Use the + or - key to select disable and press enter. 4. Move to Se
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238850-003.book Page 9 Friday, December 21, 2001 2:53 PM Product Description 4. Reassemble the computer. 5. Connect AC power to the computer. Do NOT reinsert the battery pack at this time. 6. Turn on the computer. 7. All passwords and all CMOS settings are clear. 1.3 Power Management The computer operating system provides power management utilities that help maintain and conserve power when the computer is running on battery power. To access power management options, select the power appl
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238850-003.book Page 10 Friday, December 21, 2001 2:53 PM Product Description Setting Standby Standby is initiated by pressing the Fn+F4 hotkeys or automatically by the computer if it reaches the defined percentage of battery pack power remaining. When Standby is initiated, several subsystems will power off to conserve energy. The system will wake up from Standby when a key is pressed. Although the Standby mode maintains the information and opens the file upon wake-up, any unsaved infor
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238850-003.book Page 11 Friday, December 21, 2001 2:53 PM Product Description 1.4 Computer External Components The external components on the display and left side of the computer are shown in Figure 1-2 and described in Table 1-2. Figure 1–2: Display and Left Side Components Table 1-2 Display and Left Side Components Item Component Function 1 Display release latch Releases the display to open the computer. 2 Infrared port Links another IrDA-compliant device for wireless communication. 3 Ve
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238850-003.book Page 12 Friday, December 21, 2001 2:53 PM Product Description The computer right side and rear panel components are shown in Figure 1-3 and described in Table 1-3. Figure 1–3: Right Side and Rear Panel Components Table 1-3 Right Side and Rear Panel Components Item Component Function 1 Optical drive Accepts CD- or DVD-ROM disks, depending on the computer model. 2 Security cable slot Attaches an optional security cable to the computer. 3 Stereo speaker/ Connects stereo speake
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238850-003.book Page 13 Friday, December 21, 2001 2:53 PM Product Description Table 1-3 Right Side and Rear Panel Components (Continued) Item Component Function 5 Keyboard/mouse Connects an optional full-sized keyboard or connector a mouse. When this connector is used, both the external and computer keyboard and pointing device are active. An optional splitter/adapter allows both an external keyboard and mouse to be used at the same time. 6 Power jack Connects any one of the following:
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238850-003.book Page 14 Friday, December 21, 2001 2:53 PM Product Description The computer keyboard components are shown in Figure 1-4 and described in Table 1-4. Figure 1–4: Keyboard Components 1–14 Maintenance and Service Guide
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238850-003.book Page 15 Friday, December 21, 2001 2:53 PM Product Description Table 1-4 Keyboard Components Item Component Function 1 Fn key Used with hotkeys to perform preset hotkey functions. 2 Caps lock key Turns on the caps lock function. 3 F1 through F12 Perform preset functions. function keys 4 Display switch Turns off the computer display if the computer is closed while on. 5 Embedded numeric Converts keys to numeric keypad. keypad 6 Cursor control keys Move the cursor around the sc
