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Acer
Aspire X3812/X5812
Service Guide
Service guide files and updates are available
on the ACER/CSD web; for more information,
please refer to http://csd.acer.com.tw
PRINTED IN TAIWAN
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Revision History Please refer to the table below for the updates made on this service guide. Date Chapter Updates ii
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Copyright Copyright © 2009 by Acer Incorporated. All rights reserved. No part of this publication may be reproduced, transmitted, transcribed, stored in a retrieval system, or translated into any language or computer language, in any form or by any means, electronic, mechanical, magnetic, optical, chemical, manual or otherwise, without the prior written permission of Acer Incorporated. iii
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Disclaimer The information in this guide is subject to change without notice. Acer Incorporated makes no representations or warranties, either expressed or implied, with respect to the contents hereof and specifically disclaims any warranties of merchantability or fitness for any particular purpose. Any Acer Incorporated software described in this manual is sold or licensed "as is". Should the programs prove defective following their purchase, the buyer (and not Acer Incorporated, its dist
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Conventions The following conventions are used in this manual: SCREEN Denotes actual messages that appear on screen. MESSAGES NOTE Gives additional information related to the current topic. WARNING Alerts you to any physical risk or system damage that might result from doing or not doing specific actions. CAUTION Gives precautionary measures to avoid possible hardware or software problems. IMPORTANT Reminds you to do specific actions relevant to the accomplishment of procedures. v
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Service Guide Coverage This Service Guide provides you with all technical information relating to the BASIC CONFIGURATION decided for Acer's "global" product offering. To better fit local market requirements and enhance product competitiveness, your regional office MAY have decided to extend the functionality of a machine (e.g. add-on card, modem, or extra memory capability). These LOCALIZED FEATURES will NOT be covered in this generic service guide. In such cases, please contact your region
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Table of Contents Chapter 1 System Tour 1 Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1 System Components . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4 Front Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4 Rear Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
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Table of Contents System Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .61 CMOS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .62 Miscellaneous . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .62 USB eModule Error Messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .63 SMBIOS eModule Error Mes
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Chapter 1 System Tour Features Below is a brief summary of the computer’s many feature: NOTE: The features listed in this section is for your reference only. The exact configuration of the system depends on the model purchased. Processor • Intel Pentium Core 2 Quad Q6600/Q8200/Q8300/Q9300/Q9400/Q9550/Q9650 processor • Intel Pentium Core 2 Duo E7400/E7500/E8500/E8600 processor • Intel Pentium Dual-Core E2220/E5200/E5300/E5400 processor • Intel Celeron Dual-Core E1400/E1500 processor Chipset •
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PCI I/O • One PCI Express x16 bus slot • One PCI Express x1 bus slot I/O ports • Front • Three USB 2.0 ports • Memory Stick • Memory Stick PRO • Secure Digital (SD) Card • miniSD Card • Headphone/speaker-out/line-out jack • Microphone-in jack • CFI/II (CompactFlash Type I/II) slot • Rear • PS/2 keyboard port • PS/2 mouse port • Microphone jack • Headphone/analog speakers jack or front speakers jack • Center speaker/subwoofer jack • Surround L/R speaker jack • Audio inside speaker jack or si
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Dimension and weight • Dimension (DxWxH) • X3300: 265 x 100 x 362 mm (with bezel) • X5300: 265 x 100 x 397 mm (with bezel) • Weight (estimate): 5.6 kg (MVB SKU) Chapter 1 3
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System Components This section is a virtual tour of the system’s interior and exterior components. Front Panel X3812 No. Icon Component 1 HDD activity indicator 2 Optical drive bay door 3 Drive bay door eject button Press to open drive bay door and access the optical drive. 4 Media card reader 5 USB 2.0 ports 6 Headphone/Speaker-out/line-out jack 7 Front I/O cover 8 Microphone-in jack 9 CF I/II (CompactFlash Type I/II) slot 10 IEEE 1394 port (4-pin) 11 USB 2.0 port 12 Power button/power indicat
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X5812 No. Icon Component 1 Power button/power indicator 2 Optical drive bay door 3 Front I/O cover open/close icon Press beneath the icon (on the cover) to open the front I/O cover. To close the door, flip the cover back into place, then press the cover, beneath the icon. 4 Media card reader 5 USB 2.0 ports 6 Headphone/Speaker-out/line-out jack 7 Front I/O cover 8 Microphone-in jack 9 CF I/II (CompactFlash Type I/II) slot 10 IEEE 1394 port (4-pin) 11 USB 2.0 port 12 Drive bay door eject bu
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Rear Panel No. Icon Component 1 Expansion slot (Photo shows graphics card and TV tuner card) 2 Line-out jack 3 Microphone/speaker-out/line-in jack 4S/PDIF port 5eSATA port 6 USB 2.0 ports 7 VGA monitor port 8 HDMI port 9 PS2 keyboard port 10 Power connector 11 Voltage selector switch 12 Lock slot 13 Key hole 14 PS2 mouse port 15 Gigabit LAN port (10/100/1000 Mbps) 16 Rear speaker/surround out jack 17 Center speaker/subwoofer jack 18 Audio in or side speaker jack 6 Chapter 1
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Internal Components No. Component 1 HDD drive 2 Optical drive 3 Expansion cards 4 Mainboard 5 Heat sink fan assembly 6 Power supply Chapter 1 7
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System LED Indicators This section describes the different system LED indicators. LED indicator Color LED status Description Power Green On The system has AC power and is powered on. Green Blinking The system is in standby mode. — Off System is not powered on. HDD activity Green On HDD is installed and functioning correctly. Green Blinking Ongoing HDD activity. Green/ Flashing HDD is rebuilding data. Amber Amber On HDD failure LAN port Amber On GbE link network access network speed Green On 10
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Chapter 2 System Utilities CMOS Setup Utility CMOS setup is a hardware configuration program built into the system ROM, called the complementary metal- oxide semiconductor (CMOS) Setup Utility. Since most systems are already properly configured and optimized, there is no need to run this utility. You will need to run this utility under the following conditions. • When changing the system configuration settings • When redefining the communication ports to prevent any conflicts • When modi
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Entering CMOS setup 1. Turn on the computer and the monitor. If the computer is already turned on, close all open applications, then restart the computer. 2. During POST, press Delete. If you fail to press Delete before POST is completed, you will need to restart the computer. The Setup Main menu will be displayed showing the Setup’s menu bar. Use the left and right arrow keys to move between selections on the menu bar. Navigating Through the Setup Utility Use the following keys to move
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Setup Utility Menus The Setup Main menu includes the following main setup categories. • Product Information • Standard CMOS Features • Advanced BIOS Features • Advanced Chipset Features • Integrated Peripherals • Power Management Setup • PC Health Status • Frequency/Voltage Control • BIOS Security Features • Load Default Settings • Save & Exit Setup • Exit Without Saving In the descriptive table following each of the menu screenshots, settings in boldface are the default and suggested settin
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Product Information The Product Information menu displays basic information about the system. These entries are for your reference only and are not user-configurable. Parameter Description Processor Type Type of CPU installed on the system. Processor Speed Speed of the CPU installed on the system. System Memory Total size of system memory installed on the system. System Manufacturer Name of the manufacturer of this system. Product Name Product name of the system. System Serial Number Seria
