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Aspire 5742/5742G/5742Z/5742ZG Series
Service Guide
Service guide files and updates are available
on the ACER/CSD web; for more information,
please refer to http://csd.acer.com.tw
PRINTED IN TAIWAN
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Revision History Please refer to the table below for the updates made on Aspire 5741/5741G service guides. Date Chapter Updates II
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Copyright Copyright © 2010 by Acer Incorporated. All rights reserved. No part of this publication may be reproduced, transmitted, transcribed, stored in a retrieval system, or translated into any language or computer language, in any form or by any means, electronic, mechanical, magnetic, optical, chemical, manual or otherwise, without the prior written permission of Acer Incorporated. Disclaimer The information in this guide is subject to change without notice. Acer Incorporated makes no rep
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Conventions The following conventions are used in this manual: SCREEN MESSAGES Denotes actual messages that appear on screen. NOTE Gives bits and pieces of additional information related to the current topic. WARNING Alerts you to any damage that might result from doing or not doing specific actions. CAUTION Gives precautionary measures to avoid possible hardware or software problems. IMPORTANT Reminds you to do specific actions relevant to the accomplishment of procedures. NOTE: This s
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Preface Before using this information and the product it supports, please read the following general information. 1. This Service Guide provides you with all technical information relating to the BASIC CONFIGURATION decided for Acer's "global" product offering. To better fit local market requirements and enhance product competitiveness, your regional office MAY have decided to extend the functionality of a machine (e.g. add-on card, modem, or extra memory capability). These LOCALIZED FEATURES
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VI
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Table of Contents System Specifications 1 Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1 System Block Diagram . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .6 UMA . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .6 Discrete (nVidia) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
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Table of Contents Removing the Power Board . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .74 Removing the Touch Pad FFC . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .76 Removing the Card Reader Module (Discrete Only) . . . . . . . . . . . . . . . . . . . . .78 Removing the USB Board . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .80 Removing the Bluetooth Board . . . . . . . . . . . . . . . . . .
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Table of Contents Troubleshooting 159 Common Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .159 Power On Issue . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .160 No Display Issue . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .161 Random Loss of BIOS Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .162 LCD Fai
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Table of Contents X
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Chapter 1 System Specifications Features Below is a brief summary of the computer’s many features: NOTE: Items denoted with an (*) are only available for selected models. Operating System • Genuine Windows® 7 Home Premium 64-bit2 • Genuine Windows® 7 Home Basic 64-bit2 CPU and chipset • Mobile Intel® HM55 Express Chipset 5742, 5742G • Intel® Core™ i5-450M/i5-460M/i5-540M/i5-560M/i5-580M processor (3 MB L3 cache, 2.40/2.53/ 2.53/2.67/2.67 GHz with Turbo Boost up to 2.66/2.80/3.06/3.20/3.33 GHz, D
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Graphics • Dual independent display support • 16.7 million colors • External resolution / refresh rates: • VGA port up to 2560 x 1600: 60 Hz • HDMI™ port up to 1920 x 1080: 60 Hz • MPEG-2/DVD decoding • WMV9 (VC-1) and H.264 (AVC) decoding • HDMI™ (High-Definition Multimedia Interface) with HDCP (High-bandwidth Digital Content Protection) support 5742, 5742Z • Intel® HD Graphics with 128 MB of dedicated system memory, supporting Microsoft® DirectX® 10 5742G, 5742ZG • NVIDIA® GeForce® GT 420M wi
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Wireless and networking WLAN: • Acer InviLink™ Nplify™ 802.11b/g/n Wi-Fi CERTIFIED™ • Acer InviLink™ 802.11b/g Wi-Fi CERTIFIED™ • Supporting Acer SignalUp™ wireless technology WPAN: • Bluetooth® 3.0+HS • Bluetooth® 2.1+EDR LAN: Gigabit Ethernet, Wake-on-LAN ready Privacy control • BIOS user, supervisor, HDD passwords • Kensington lock slot Power adapter and battery • ACPI 3.0 CPU power management standard: supports Stand-by and Hibernation power-saving modes Battery • 48.8 W 4400 mAh 6-cell Li-
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Dimensions and weight Dimensions: • 381 (W) x 253 (D) x 25/34 (H) mm (15 x 9.96 x 0.98/1.33 inches) Weight: • 2.6 kg (5.74 lbs.) with 6-cell battery pack Input and control Keyboard: • 103-/104-/107-key Acer FineTip keyboard with independent standard numeric keypad, international language support Touchpad: • Multi-gesture touchpad, supporting two-finger scroll, pinch, rotate, flip Media keys: • Media control keys (printed on keyboard): play/pause, stop, previous, next, volume up, volume down In
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Software Productivity • Acer Backup Manager • Acer ePower Management • Acer eRecovery Management • Adobe® Flash® Player 10 • Adobe® Reader® 9.1 •eSobi™ • Google Toolbar™ • Microsoft® Office 2010 preloaded (purchase a product key to activate) • Microsoft® Office Starter 2010 • Norton™ Online Backup Security • McAfee® Internet Security Suite Trial • MyWinLocker® Multimedia • Cyberlink® PowerDVD™ • NTI Media Maker™ Gaming • Oberon GameZone (except US, Canada, Hong Kong, Korea) • WildTangent® (US, C
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System Block Diagram UMA Memory BUS(DDRIII) Intel Fan Control 204pin DDRIII-SO-DIMM X2 Dual Channel Arrandale (UMA) BANK 0, 1, 2, 3 1.5V DDRIII 800/1066/1333 Processor 6.4G/8.5G/10.6G 100M/133M/166M(CFD) rPGA988A USB conn x3 USB port 1 (MB) Bluetooth CMOS Mini card Card (UMA) DMI x4 USB Port 0 (Sub board) Conn Camera USB port 12 Reader FDI x8 100MHz USB port 2 (Sub board) USB port 11 USB port 8 USB port 9 100MHz 1GB/s x4 2.7GT/s 3.3V 48MHz USBx14 LVDS(UMA) LVDS Conn. Intel CRT(UMA) 3.3V 24MHz
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Discrete (nVidia) Chapter 1 7
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Discrete (ATI) 8 Chapter 1
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Your Acer Notebook tour Top View 1 10 2 3 4 9 5 8 6 7 No. Icon Item Description 1 Integrated Web camera for video communication (only for webcam certain models). 2 Display screen Also called Liquid-Crystal Display (LCD), displays computer output. 3 HDD indicator Indicates when the hard disk drive is active. Communication Indicates the computer’s wireless indicator connectivity device status. 4 Power button / Turns the computer on and off. Indicates indicator the computer's power status. 5 Key
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No. Icon Item Description 6 Power indicator Indicates the computer's power status. Battery indicator Indicates the computer's battery status. 1. Charging: The light shows amber when the battery is charging. 2. Fully charged: The light shows blue when in AC mode. 7 Click buttons (left The left and right buttons function like the and right) left and right mouse buttons. 8 Touch pad Touch-sensitive pointing device which functions like a computer mouse. 9 Speaker Delivers audio output. 10 Microphone
