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4601 IP Telephone
User Guide
16-300043
Issue 3
April 2006
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© 2006 Avaya Inc. Third-party Components All Rights Reserved. Certain software programs or portions thereof included in the Product may contain software distributed under third party agreements (“Third Party Notice Components”), which may contain terms that expand or limit rights to use While reasonable efforts were made to ensure that the information in this certain portions of the Product (“Third Party Terms”). Information identifying document was complete and accurate at the time of prin
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Contents About This Guide . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5 Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5 Intended Audience. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5 Issue Date . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
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Contents Chapter 3: Telephone Management and Troubleshooting . . . . . . . . 19 Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19 Interpreting Ringer Tones . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19 Interpreting LED Prompts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21 Personalizing Your Telephone's Ringing
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About This Guide Overview This guide covers how to use your new 4601 IP Telephone. The 4601 is simple to use while offering some of the latest advances in telephony systems. IP (Internet Protocol) telephones obtain their operational characteristics from your central telephone server rather than residing in the phone unit itself. Updates and new functionality are downloaded to your phone without intervention or the need for phone replacement. Although the 4601 is a basic IP telephone model
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About This Guide Document Organization This guide contains the following chapters: Chapter 1: Introducing Your Describes each button and feature on the face of 4601 IP Telephone the telephone. Chapter 2: Using Your 4601 IP Covers all call-related information, such as Telephone initiating calls, conferencing, and transferring calls, accessing and retrieving voice mail messages, registering the phone and logging off. Chapter 3: Telephone Covers setting a personalized ringing tone, Managemen
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Related Documents Typographic Conventions This guide uses the following typographic conventions: Document Underlined type indicates a document, chapter, or section in this document containing additional information about a topic. “Document” Italic type enclosed in quotes indicates a reference to an external document. italics Italic type indicates the result of an action you take or a system response in step by step procedures. Conference In step by step procedures, words shown in bold rep
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About This Guide 8 4601 IP Telephone User Guide
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Chapter 1: Introducing Your 4601 IP Telephone Introduction This chapter introduces you to the layout of the 4601 IP Telephone. It provides a description for each functional button and other phone characteristics. The 4601 IP Telephone The 4601 IP Telephone has two Line (Call Appearance) buttons and eight dedicated Feature buttons. Issue 3 April 2006 9
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Introducing Your 4601 IP Telephone Figure 1: 4601 IP Telephone 1 2 2 3 3 4 5 9 6 10 7 11 12 8 10 4601 IP Telephone User Guide
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The 4601 IP Telephone Table 1: 4601 IP Telephone Button/Feature Descriptions Callout Button/ Button/Feature Number Feature Name Description 1 Message When steadily lit, both this LED and the LED next to the Waiting Lamp Messages button indicate you have a message waiting on your voice messaging system. When these LEDs are flashing and there is no dial tone, the telephone is not registered with the call server. Flashing indicates the phone is waiting for dialpad input, usually the telephon
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Introducing Your 4601 IP Telephone Table 1: 4601 IP Telephone Button/Feature Descriptions (continued) Callout Button/ Button/Feature Number Feature Name Description 9 Transfer Transfers a call to another phone. 10 Conference Allows you to conference additional parties in to an active call. With the phone on-hook, also used to select a personal ringing pattern. 11 Drop Drops the last person added to a conference call. 12 Redial After lifting the handset, pressing this button redials the last
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Chapter 2: Using Your 4601 IP Telephone Introduction This chapter covers making calls, receiving calls, and using call handling features. You can use call handling features when making a call or while a call is in progress. These features have dedicated phone buttons, such as Conference, Drop, Hold, Redial, and Transfer. This chapter also includes information on retrieving messages left in your voice mailbox and reinstating the phone following a power interruption or other forced logoff. No
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Using Your 4601 IP Telephone Receiving Calls To receive a call, simply pick up the handset and talk. If two calls come in at once, select one of the Line buttons. You can then place that call on Hold, if desired, and press the other Line button to retrieve that call. Call Handling Features The features described in this section are available while calls are in progress. Conference The Conference feature allows you to conference up to the maximum number of parties set by your System Adminis
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Call Handling Features Hold The Hold feature puts a call on hold until you return to it. Placing a call on hold Press the Hold ( ) button. The Call Appearance Line indicator flashes to indicate the call is on hold. Returning to the held call Press the Line button of the held call. The call is retrieved. Transfer The Transfer feature lets you transfer a call from your telephone to another extension or outside number. Sending a call to another telephone 1. With the call active (or with a he
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Using Your 4601 IP Telephone Retrieving a Voice Mail Message When someone leaves a message in your voice mailbox, the red Message Indicators at the top middle of the phone and to the left of the Message button illuminate. To retrieve your voice mail, press the Messages ( ) button to the left of the numeric dial pad. The 4601 IP Telephone automatically dials your voice mail system. Once connected to your corporate Voice Mail, follow your standard voice mail retrieval procedures. If you have
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Registering the Phone Registering the Phone If this is the first time you are using your 4601 IP Telephone, you may be required to register the phone with the call server. Alternately, in the rare instance that your phone has been logged off, the phone is no longer connected to the call server. A logoff state is indicated by both Message LEDs flashing and by having no dial tone. Use this procedure to register or re-register your telephone with the call server. 1. Using the dial pad, enter y
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Using Your 4601 IP Telephone 18 4601 IP Telephone User Guide
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Chapter 3: Telephone Management and Troubleshooting Introduction The 4600-Series IP Telephones are relatively trouble-free. This chapter provides helpful information for: ● Interpreting the different ringer tones you hear. ● Interpreting the telephone’s LED prompts. ● Personalizing your phone’s ringing pattern. ● Testing your telephone to be sure it is operating correctly. ● Basic Troubleshooting; this chart provides the most common problems an end user might encounter and suggested resolu
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Telephone Management and Troubleshooting Ringing Tones accompany an incoming call. Feedback Tones are those which you hear through the Handset (receiver) or the Speaker. Ringing (Incoming) Tones Meaning 1 Ring -------- Call from another extension. 2 Rings ------- ------- Call from outside or the System Administrator. 3 Rings ------ ------ ------ Priority call from another extension, or from an Automatic Callback call you placed. Half Ring (ring-ping) --- A call is being redirected from your ph
