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Title page
Meridian 1, Succession 1000, Succession 1000M
Succession 3.0 Software
i2002 Internet Telephone User Guide
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Revision history Revision history October 2003 Standard 2.00. This document is up-issued to support Succession 3.0 Software. November 2002 Standard 1.00. This document is issued to support Meridian 1 Release 25.40 and Succession Communication Server for Enterprise 1000, Release 2.0. 3
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Contents Contents i2002 Internet Telephone 7 Features................................................................................................ 7 Your i2002 Internet Telephone’s controls 8 i2002 Internet Telephone display 11 Install your i2002 Internet Telephone 12 Your i2002 Telephone Option menu 14 Adjust volume...................................................................................... 15 Adjust Screen contrast...................................................................
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Contents Make a System Speed Call................................................................... 32 Use Hot Line........................................................................................ 32 Make an Intercom call.......................................................................... 33 Answer a call 34 While on an active call 35 Place a call on hold ............................................................................. 35 Transfer a call ...............................
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Contents Additional call features 54 Auto Dial Transfer feature .................................................................... 54 Use the Buzz signal.............................................................................. 54 Use Call Page Connect to make an announcement ................................. 55 Use Centrex/Exchange Switchhook Flash .............................................. 55 Charge a call or Charge a Forced call................................................... 56
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i2002 Internet Telephone i2002 Internet Telephone This document describes i2002 features and how to use the i2002 Internet Telephone. The i2002 Internet Telephone brings voice and data to the desktop by connecting directly to a LAN through an Ethernet connection. Note 1: Not all features are available on all telephones. Consult your network administrator to verify which features are available for your use. Note 2: In this guide, Programmable Line (DN)/Feature Keys (self-labeled) keys dis- pl
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Your i2002 Internet Telephone’s controls Programmable Line (DN)/ Speaker Feature Keys (self-labeled) Message Waiting Light/ Incoming Call Indicator Soft Keys (self-labeled) Navigation Keys Inbox (Message) Shift Directory Services Quit Expand to PC Goodbye LED Mute Hold LED Volume Handsfree Key Control Bar 552-ITG0010 LED Your i2002 Internet Telephone’s controls Use the Volume Control to adjust the volume of the Handset, Headset, Speaker, Ringer, and Handsfree features. Press the right side
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Your i2002 Internet Telephone’s controls Press the Hold key to put an active call on hold. Press the Line (DN) key beside the flashing to return to the caller on hold. Press the Speaker key to activate handsfree. The speaker LED lights to indicate when handsfree is active. The Expand to PC key is a fixed key that is reserved for future development. Press the Inbox (Message) key to access your voice mailbox. Note: On the 3900 telephone series, the Messages key corresponds to the Inbox (Me
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Your i2002 Internet Telephone’s controls Press the Services key to access the following items: Telephone Option: - Volume Adjustment - Contrast Adjustment - Language - Date/Time Format - Display diagnostics - Local Dialpad Tone - Ring type - OnHook Default Path - Change Feature key Label - Set Information Virtual Office Login and Virtual Office Logout (if Virtual Office is configured) Test Local Mode and Resume Local Mode (if Branch Office is configured) The Primary Directory Number (
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i2002 Internet Telephone display i2002 Internet Telephone display This section summarizes the display features of the i2002 Internet Telephone. The Idle display is shown in the figure below. The i2002 telephone has two display areas: The upper display area provides line and feature key status and contains single line information for items such as party and set information. The lower display area provides feature key labels. Auto Dial Auto Dial Programmable Line DN/ Feature Keys (self-labe
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Install your i2002 Internet Telephone Install your i2002 Internet Telephone Connect the i2002 telephone components CAUTION Damage to Equipment Do not plug the i2002 Internet telephone into an ISDN connection. This results in severe damage to the i2002 telephone. Consult your system administrator to ensure that you plug your set into a 10/100BaseT Ethernet jack. 1. Connect one end of the handset cord to the handset jack (identified with a handset icon) on the back of the telephone and the o
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Install your i2002 Internet Telephone i2002 Ethernet port connections Network Ethernet PC Ethernet 13
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Your i2002 Telephone Option menu Your i2002 Telephone Option menu The i2002 Internet Telephone Services menu lists the following menus: The Telephone Option menu enables you or your Network Administrator to configure telephone preferences. The Virtual Office Login and Test Local Mode (for Branch Office) menus are listed when an i2002 Internet Telephone class of service is set for Virtual Office and Branch Office. The Telephone Option menu offers the following options: Volume adjustment..
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Your i2002 Telephone Option menu 6. Press the Select key. The display Select provides information required to adjust your selection. 7. Choose one of the following: Select a. Press the Select key to save changes and return to the Telephone Option or menu. Quit b. Press the Quit key to keep existing settings. Adjust volume After selecting Volume adjustment... from the Telephone Option menu, choose Ringer, Handset, or Handsfree for volume adjustment. To adjust Ringer volume: 1
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Your i2002 Telephone Option menu To adjust Handset listen volume: 1. Select Handset listen from the Handset listen Volume menu. Lower 2. Press Lower to decrease volume, Higher to increase volume. 3. Choose one of the following: or Higher a. Press the Select key to save the volume level and return to the Telephone Option menu. b. Press the Quit key to keep existing settings. To adjust the Handsfree listen volume: 1. Select Handsfree listen from the Handsfree listen Volume menu.
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Your i2002 Telephone Option menu b. Press the Quit key to keep existing settings. To adjust the Buzzer volume: 1. Select Buzzer from the Volume menu. Buzzer Lower 2. Press Lower to decrease volume, Higher to increase volume. 3. Choose one of the following: or Higher a. Press the Select key to save the volume level and return to the Telephone Option menu. b. Press the Quit key to keep existing settings. Adjust Screen contrast The Screen contrast option adjusts the telephones displ
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Your i2002 Telephone Option menu Select a language The display is available in multiple languages. After selecting Language... from the Telephone Option menu: 1. Using the Navigation keys, highlight the desired language (for example, German [Deutsche]). Deutsche Select 2. Choose one of the following: a. Press the Select key to save the language and return to the Telephone Option menu. b. Press the Quit key to keep existing settings. Select Date/Time format There are several Date/Time fo
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Your i2002 Telephone Option menu Display diagnostics The Display diagnostics option tests the telephones display screen and indicator lights. After selecting Display Diagnostics from the Telephone Option menu: 1. Using the Navigation keys, scroll through the list to view display capabilities. 2. Press the Quit key to return to the Telephone Option menu. Local Dialpad Tone The Local Dialpad Tone option enables a pressed telephone dial key to produce Dual Tone Multi-Frequency (DTMF) sounds
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Your i2002 Telephone Option menu Choose Ring type The Ring type option sets the telephones ring tone. After selecting Ring Type... from the Telephone Option menu: 1. Using the Navigation keys, highlight one of the ring types. Ring type 3 Play 2. Press the Play key to sample the ring tone. 3. Choose one of the following: Select a. Press the Select key to save the ring type and return to the Telephone Option menu. b. Press the Quit key to keep existing settings. Enable OnHook Defau