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Business Communications
Manager
i2004 Internet Telephone
User Guide
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3 Getting started The Business Communications Manager i2004 Internet Telephone brings voice and data to your desktop. Introduction This guide contains information about: • telephone buttons and lights telephone display telephone setup how to make and answer calls how to use the navigation buttons how to program memory buttons how to offset the time on your telephone display Figure 1 shows the i2004 Internet Telephone. Figure 1 The i2004 Internet Telephone i2004 Internet Telep
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4 Getting started i2004 button and light descriptions Figure 2 shows the i2004 Internet Telephone lights and buttons. Figure 2 i2004 Internet Telephone buttons M A B L L K J D C Q R E I F G O P N H Table 1 shows a description of the lights and buttons. Table 1 i2004 Internet Telephone buttons and descriptions Hold button A Places an active call on hold. Goodbye button B Ends an active call. Handsfree button with LED C Turns the Handsfree mode on. Volume control bar D Adjusts the
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Getting started 5 Leave Message button (programmable memory button #09) H Allows you to send voice mail messages. For more information on voice mail messaging, refer to your CallPilot Quick Reference Card. Navigation cluster buttons I Allows you to view items stored in your Call Log. For more information on the Call Log feature, refer to “Navigation buttons” on page 11. J Feature button Starts or ends a feature. Display buttons K Shows feature options. Line and Memory buttons L For m
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6 Getting started Figure 3 shows an example of the display and describes each area. Figure 3 Display area Call fwd Page gen Button label area Conference Intercom Last num Intercom DN: 340 Information area Nortel Networks April 25 10:51 am Feature options area Feature Button label area The button label area shows the label and status of the six programmable memory buttons. For more information about these buttons, refer to “Program memory buttons” on page 12. Note: Dial pad buttons N, G, H,
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Getting started 7 About your programmable buttons Your System Administrator assigns the six programmable buttons as line, intercom or memory buttons. The label for each button appears on the display next to the button. For more information, see your System Administrator. Telephone setup This section describes the i2004 Internet Telephone display features: Display contrast Language choice Ring type Note: For more information about the features available to your telephone and how to use th
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8 Getting started P0995216 03
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9 Features and buttons This section describes some of the i2004 Internet Telephone buttons and call features: Basic call features Navigation buttons Memory buttons Note: For more information about the features available to your telephone and how to use them, refer to the Business Communications Manager Telephone Feature Card. Basic call features You can make external and internal calls using the following features: make a call answer a call hold a call Handsfree headset Mute T
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10 Features and buttons Internal calls using intercom buttons 1 Lift the handset. 2 Press an intercom button. 3 Dial the extension number. Note: Contact your System Administrator for a list of extension numbers. Answer calls When your telephone rings and the light flashes or an intercom or line button “ indicator flashes: lift the handset. OR press the line or intercom button with the flashing indictor before you lift the handset. Hold Calls are put on hold automatically when you switch f
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Features and buttons 11 Mute While on a call, press to turn the microphone off. The button lights when the microphone is off. Press again to turn the microphone on. Use on handset, Handsfree or headset calls. Time offset When your i2004 Internet Telephone is located in a different time zone from your system, the display shows the system time not the local time. The Time Offset feature allows you to adjust the time that appears on the display. Before you begin, calculate the time d
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12 Features and buttons To view your Call Log: 1 Press to view old items. Press to view new items. Press to return to the last viewed item. 2 Press and to move through your items. 3 Press and to view more information on an item. To erase a Call Log entry: 1 Press while viewing an item. To return a call from your Call Log: 1 Display the desired number on your telephone. 2 Edit the number, if required. You can add numbers for long distance dialing or line pool access or remove numbers us
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Features and buttons 13 Features 1 Press *3. 2 Press a memory button. 3 Press and enter the feature code. 4 Press to store the feature code. Erase memory buttons 1 Press *1. 2 Press a memory button. 3 Press to erase the button. i2004 Internet Telephone User Guide
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14 Features and buttons P0995216 03
