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CHAPTER
35
Cisco Unified IP Phone Services
Using Cisco Unified Communications Manager Administration, you can define and/or maintain IP
phone services that can display on supported Cisco Unified IP Phones models. IP phone services
comprise XML applications or Cisco-signed Java Midlets that enable the display of interactive content
with text and graphics on some Cisco Unified IP Phones models.
Cisco Unified Communications Manager provides Cisco-provided default IP phone services, which
inst

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Chapter 35 Cisco Unified IP Phone Services Cisco Unified IP Phone Service Configuration Checklist After you provision the phone services, you can perform the following tasks: � Assign the service to phones, that is, if the service is not marked as an enterprise subscription � Provision the phone service as a speed dial (service URL button) on the phone, that is, if the service is not marked as an enterprise subscription Users can log on to the Cisco Unified CM User Options and subscr

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Chapter 35 Cisco Unified IP Phone Services Understanding Cisco Unified IP Phone Services Table 35-1 Cisco Unified IP Phone Service Configuration Checklist (continued) Configuration Steps Related procedures and topics Step 3 For phones that have Messages, Directory, or Service Configuring Phone Button Templates, Cisco buttons/options, you can specify under which button/option on Unified Communications Manager the phone the service will display. (You do this in the Phone Administrati

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Chapter 35 Cisco Unified IP Phone Services Installation/Upgrade Considerations for IP Phone Services If the service is marked as an enterprise subscription, the service displays on all phone in the cluster, unless you disable the service in Cisco Unified Communications Manager Administration (by unchecking the Enable check box in the Phone Services Configuration window). When the user clicks the Subscribe button, Cisco Unified Communications Manager builds a custom URL and stores i

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Chapter 35 Cisco Unified IP Phone Services Guidelines and Tips 3. For XML services, the information in the phone configuration file points to a web script/file, which returns an XML object. Because these services are not installed on the phone, the phone invokes the service URL only when the user selects the option for the service on the phone. The phone automatically uninstalls the Cisco-signed Java MIDlet under the following circumstances: � When Cisco Extension Mobility is used t

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Chapter 35 Cisco Unified IP Phone Services Dependency Records If an end user or you subscribe to a disabled service, the phone does not display the service on the button/menu. If you upgrade Cisco Unified Communications Manager and your services do not display or work on the phone, change the Service Provisioning setting to Both. Dependency Records To find devices that a specific Cisco Unified IP Phone service is using, in the Cisco Unified IP Phone Services Configuration window in