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CHAPTER
8
Monitoring the Cisco Unified IP Phone Remotely
Each Cisco Unified IP Phone has a web page from which you can view a variety of information about
the phone, including:
• Device information
� Network configuration information
� Network statistics
� Device logs
� Streaming statistics
Note The Cisco Unified IP Phone does not support web access on its IPv6 address.
This chapter describes the information that you can obtain from the phone’s web page. You can use this
information to remotel
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Chapter 8 Monitoring the Cisco Unified IP Phone Remotely Accessing the Web Page for a Phone Accessing the Web Page for a Phone To access the web page for a Cisco Unified IP Phone, perform these steps. Note If you cannot access the web page, it may be disabled. See Disabling and Enabling Web Page Access, page 8-3 for more information. Procedure Step 1 Obtain the IP address of the Cisco Unified IP Phone by using one of these methods: � Search for the phone in Cisco Unified Communications
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Chapter 8 Monitoring the Cisco Unified IP Phone Remotely Disabling and Enabling Web Page Access � Streaming Statistics—Includes the following hyperlinks – Stream 1, Stream 2, Stream 3, Stream 4, or Stream 5—Display a variety of streaming statistics. For more information, see Streaming Statistics, page 8-11. Disabling and Enabling Web Page Access For security purposes, you may choose to prevent access to the web pages for a phone. If you do so, you will prevent access to the web pages
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Chapter 8 Monitoring the Cisco Unified IP Phone Remotely Configuring the Cisco Unified IP Phone to use HTTP/HTTPS Protocols Configuring the Cisco Unified IP Phone to use HTTP/HTTPS Protocols The Cisco Unified IP Phone can be configured to use: � The HTTPS protocol only � The HTTP or HTTPS protocols If your Cisco Unified IP Phone is configured to use the HTTP or HTTPS protocols (the second case above), use http://IP_address or https://IP_address for the phone’s web access. Device Infor
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Chapter 8 Monitoring the Cisco Unified IP Phone Remotely Network Configuration Table 8-1 Device Information Area Items (continued) Item Description Time Time obtained from the Date/Time Group in Cisco Unified Communications Manager to which the phone belongs Time Zone Time zone obtained from the Date/Time Group in Cisco Unified Communications Manager to which the phone belongs Date Date obtained from the Date/Time Group in Cisco Unified Communications Manager to which the phone belon
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Chapter 8 Monitoring the Cisco Unified IP Phone Remotely Network Configuration Table 8-2 Network Configuration Area Items (continued) Item Description Unified CM 1–5 Host names or IP addresses, in prioritized order, of the Cisco Unified Communications Manager servers with which the phone can register. An item can also show the IP address of an SRST router that is capable of providing limited Cisco Unified Communications Manager functionality, if such a router is available. For an ava
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Chapter 8 Monitoring the Cisco Unified IP Phone Remotely Network Configuration Table 8-2 Network Configuration Area Items (continued) Item Description SW Port Configuration Speed and duplex of the switch port, where: � A—Auto Negotiate � 10H—10-BaseT/half duplex � 10F—10-BaseT/full duplex � 100H—100-BaseT/half duplex � 100F—100-BaseT/full duplex � No Link—No connection to the switch port PC Port Configuration Speed and duplex of the switch port, where: � A—Auto Negotiate � 10H—10-BaseT/
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Chapter 8 Monitoring the Cisco Unified IP Phone Remotely Network Statistics Table 8-2 Network Configuration Area Items (continued) Item Description Span to PC Port Indicates whether the phone will forward packets transmitted and received on the network port to the access port. PC VLAN VLAN used to identify and remove 802.1P/Q tags from packets sent to the PC. Forwarding Delay Indicates whether the internal switch begins forwarding packets between the PC port and switched port on the p
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Chapter 8 Monitoring the Cisco Unified IP Phone Remotely Network Statistics � Ethernet Information—Displays information about Ethernet traffic. Table 8-3 describes the items in this area. � Access—Displays information about network traffic to and from the PC port on the phone. Table 8-4 describes the items in this area. � Network—Displays information about network traffic to and from the network (SW) port on the phone. Table 8-4 describes the items in this area. Table 8-3 Ethernet I
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Chapter 8 Monitoring the Cisco Unified IP Phone Remotely Device Logs Table 8-4 Access Area and Network Items (continued) Item Description Rx size256 to511 Total number of packets received, including bad packets, that are between 256 and 511 bytes in size Rx size512 to1023 Total number of packets received, including bad packets, that are between 512 and 1023 bytes in size Rx size1024 to1518 Total number of packets received, including bad packets, that are between 1024 and 1518 bytes i
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Chapter 8 Monitoring the Cisco Unified IP Phone Remotely Streaming Statistics � Core Dumps—Includes hyperlinks to individual dump files. The core dump files include data from a phone crash. � Status Messages—Displays up to the 10 most recent status messages that the phone has generated since it was last powered up. You can also see this information from the Status Messages screen on the phone. Table 7-2 describes the status messages that can appear. � Debug Display—Displays debug mes
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Chapter 8 Monitoring the Cisco Unified IP Phone Remotely Streaming Statistics Table 8-5 Streaming Statistics Area Items (continued) Item Description 1 Rcvr Report Time Sent Internal time stamp indication when a RTCP Receiver Report was sent. Rcvr Packets Total number of RTP data packets received by the phone since starting receiving data on this connection. Includes packets received from different sources if this is a multicast call. The value displays as 0 if the connection was set t
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Chapter 8 Monitoring the Cisco Unified IP Phone Remotely Streaming Statistics Table 8-5 Streaming Statistics Area Items (continued) Item Description Sender Size RTP packet size, in milliseconds, for the transmitted stream. 1 Sender Reports Received Number of times RTCP Sender Reports have been received. Sender Report Time Last time at which an RTCP Sender Report was received. 1 Received Rcvr Size RTP packet size, in milliseconds, for the received stream. Rcvr Discarded RTP packets recei
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Chapter 8 Monitoring the Cisco Unified IP Phone Remotely Streaming Statistics 1. When the RTP Control Protocol is disabled, no data generates for this field and thus displays as 0. Related Topics � Configuring Settings on the Cisco Unified IP Phone chapter � Configuring Features, Templates, Services, and Users chapter � Call Statistics Screen, page 7-13 � Monitoring the Voice Quality of Calls, page 9-15 Cisco Unified IP Phone Administration Guide for Cisco Unified Communications Manager
