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CHAPTER
21
Resetting Passwords and PINs
You can reset the password that users use when they log on to the Cisco Unified IP Phone User Options
window. You can also reset the PINs for the extension mobility feature that users use when they log in
to Cisco Unified IP Phones. Use this action when you must reset a group of users to a default password
or to a default PIN without updating any other attributes.
Resetting Passwords and PINs
You have two ways to choose users for resetting passwords a

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Chapter 21 Resetting Passwords and PINs Resetting Passwords and PINs  contains  is exactly  ends with  is empty  is not empty Step 4 Specify the appropriate search text, if applicable, and click Find. Note To choose users from more than one department, enter multiple departments separated with a comma in this field. For example, to choose users from departments 12 and 14, enter 12, 14 in the third box instead of performing two operations. Tip To find all users that are register

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Chapter 21 Resetting Passwords and PINs Resetting Passwords and PINs For information on log files, see “BAT Log Files” section on page 66-3. Additional Topics See the “Related Topics” section on page 21-4. Using a Custom File to Reset User Password and PIN To locate users and to reset passwords and PINs to default values, you can create a custom file of user IDs by using a text editor. Before You Begin 1. Create a text file that lists each user ID on a separate line for which you want

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Chapter 21 Resetting Passwords and PINs Related Topics Related Topics  Using Query to Reset User Password and PIN, page 21-1  Using a Custom File to Reset User Password and PIN, page 21-3 Cisco Unified Communications Manager Bulk Administration Guide 21-4 OL-16445-01