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Cisco Unified IP Phone 6901 and
6911 User Guide for Cisco Unified
Communications Manager 8.0 (SCCP)
Americas Headquarters
Cisco Systems, Inc.
170 West Tasman Drive
San Jose, CA 95134-1706
USA
http://www.cisco.com
Tel: 408 526-4000
800 553-NETS (6387)
Fax: 408 527-0883
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Contents Your Phone 1 Cisco Unified IP Phone 6901 1 Phone Connections 1 Buttons and Hardware 3 Footstand 5 Handset Rest 6 Hookswitch 6 Cisco Unified IP Phone 6911 7 Phone Connections 7 Buttons and Hardware 9 Paper Label 11 Footstand 11 Handset Rest 14 Messages 15 Voice Messages 15 Personalize Your Voicemail 15 Check for Voice Messages 15 Listen to Voice Messages 16 Calling Features 17 Auto Answer 17 Auto Answer with Your Speakerphone 17 Auto Barge 17
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Call Waiting 19 Respond to a Call Waiting Notification 19 Codes 20 Place a Call Using a Client Matter Code 20 Place a Call Using a Forced Authorization Code 20 Conference 20 Set up a Conference Using Hookflash 20 Drop a Party from a Conference Using Hookflash 21 Set Up a Conference 21 Hookflash 22 Use Hookflash to Activate Features 22 Hold 22 Hold and Resume a Call 22 Meet Me 22 Host a Meet Me Conference 23 Join a Meet Me Conference 23 Mute 23 Mute Your Phone
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Sign In and Out of User Options Web Pages 29 Device 30 Select a Device From the User Options Web Pages 30 Line Settings 30 Speed Dial on the Web 31 User Settings 32 Change Your Browser Password 32 Change Your PIN 32 Change the Language for Your User Options Web Pages 33 Plugins 33 Access Plugins 33 FAQs and Troubleshooting 35 Frequently Asked Questions 35 Troubleshooting Tips 35 Conference 35 User Options 36 Product Safety, Security, Accessibility, and Additiona
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vi OL-20826-01
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Your Phone Cisco Unified IP Phone 6901 The Cisco Unified IP Phone 6901 provides these features: • Phone connections � Buttons and hardware � Footstand � Handset rest Phone Connections For your phone to work, it must be connected to the corporate IP telephony network. Your system administrator can help you connect your phone. Cisco Unified IP Phone 6901 and 6911 User Guide for Cisco Unified Communications Manager 8.0 (SCCP) 1
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1 6 5 2 4 3 1 Slot for Ethernet cable. 4 Network port (10/100 SW) connection. IEEE 802.3af power enabled. Handset connection. DC adaptor port (DC48V). 2 5 3 Slot for handset cable. 6 Slot for DC adaptor cable. 2 OL-20826-01 195792
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Your Phone Buttons and Hardware 7 1 2 3 4 5 + 6 Cisco Unified IP Phone 6901 and 6911 User Guide for Cisco Unified Communications Manager 8.0 (SCCP) 3 195793
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1 Hookswitch Activates the features (hookflash) on your phone. Hold button Places a connected call on hold. 2 Redial button Dials the last dialed number. 3 4 Line button Allows you to pick up a second incoming call. The Line button LED indicates the call status. Allows you to answer a ringing call and swap between two calls on the same line. Also, you can use the line button to create a new call when the phone is idle. The LED associated with the line button lights up to reflect the line st
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Your Phone Footstand The Cisco Unified IP Phone 6901 has a foldable footstand. When the footstand is unfolded, it gives the phone an elevated viewing angle. Cisco Unified IP Phone 6901 and 6911 User Guide for Cisco Unified Communications Manager 8.0 (SCCP) 5 277349
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Handset Rest Your system administrator may have mounted your phone on a wall. With a wall-mounted phone, you might need to adjust the handset rest to ensure that the receiver will not slip out of the cradle. 1 2 3 4 1 Remove the handset from the cradle and pull the plastic tab from the handset rest. Rotate the tab 180 degrees. 2 3 Hold the tab between two fingers, with the corner notches facing you. Make sure the tab lines up evenly with the slot in the handset cradle. Press the tab evenly i
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Your Phone Cisco Unified IP Phone 6911 The Cisco Unified IP Phone 6911 provides these features: � Phone connections � Buttons and hardware � Phone template � Footstand � Handset rest Phone Connections For your phone to work, it must be connected to the corporate IP telephony network. Your system administrator can help you connect your phone. Cisco Unified IP Phone 6901 and 6911 User Guide for Cisco Unified Communications Manager 8.0 (SCCP) 7
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1 2 6 3 5 4 DC adaptor port (DC48V). Network port (10/100 SW) connection. IEEE 1 4 802.3af power enabled. 2 AC-to-DC power supply (optional). 5 Access port (10/100 PC) connection. AC power wall plug (optional). Handset connection. 3 6 8 OL-20826-01 195780
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Your Phone Buttons and Hardware 1 2 14 13 3 12 4 11 5 10 6 9 7 8 1 Handset with light strip Lights up to indicate a ringing call (flashing red) or a new voice message (steady red). Paper label A paper strip used to enter name and contact numbers. 2 3 Transfer button Transfers a call. 4 Conference button Creates a conference call. Hold button Places an active call on hold. 5 Cisco Unified IP Phone 6901 and 6911 User Guide for Cisco Unified Communications Manager 8.0 (SCCP) 9 195778
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6 Line button Allows users to pick up a second incoming call and to resume a held call. The LED shows call status. 7 Speakerphone button Selects the speakerphone as the default audio path and initiates a new call, picks up an incoming call, or ends a call. During a call, the button is lit green. The speakerphone audio path does not change until a new default audio path is selected (for example, by picking up the handset). 8 Keypad Allows you to dial phone numbers. Mute button Toggles the
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Your Phone Paper Label Cisco Unified IP Phone 6911 does not include an LCD display. A paper strip is provided and can be used to enter name and contact numbers. Footstand If the phone is placed on a table or desk, the footstand can be connected to the back of your phone for a higher or lower viewing angle, depending on your preference. 1 1 2 2 2 1 1 2 Cisco Unified IP Phone 6901 and 6911 User Guide for Cisco Unified Communications Manager 8.0 (SCCP) 11 277348
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1 Insert the connectors into the lower slots. 2 Lift the footstand until the connectors snap into the upper slots. Higher Viewing Angle Connect the footstand to the lower slots for a higher viewing angle. 12 OL-20826-01 277346
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Your Phone Lower Viewing Angle Connect the footstand to the upper slots for a higher viewing angle. Cisco Unified IP Phone 6901 and 6911 User Guide for Cisco Unified Communications Manager 8.0 (SCCP) 13 277347
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Handset Rest Your system administrator may have mounted your phone on a wall. With a wall-mounted phone, you might need to adjust the handset rest to ensure that the receiver does not slip out of the cradle. 1 2 3 4 Remove the handset from the cradle and pull the plastic tab from the handset rest. 1 2 Rotate the tab 180 degrees. Hold the tab between two fingers, with the corner notches facing you. Make sure the tab lines 3 up evenly with the slot in the handset cradle. 4 Press the tab evenly
