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IP Office Release 6
H323 IP Telephone Installation
15-601046 Issue 16a - (15 March 2010)
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© 2010 AVAYA All Rights Reserved. License types Designated System(s) License (DS). End User may install and use each copy Notices of the Software on only one Designated Processor, unless a different number While reasonable efforts have been made to ensure that the information in of Designated Processors is indicated in the Documentation or other materials this document is complete and accurate at the time of printing, Avaya available to End User. Avaya may require the Designated Processor(s) to
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Contents 7. Alternate DHCP Server Setup Contents 7.1 Using a Windows DHCP Server ..................................................................... 71 1. IP Office H323 IP Phones 7.2 Alternate Options ..................................................................... 74 1.1 What is New..................................................................... 8 8. WML Server Setup 1.2 Supported Phones ..................................................................... 10 8.1 Testing 4620 WML B
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Chapter 1. IP Office H323 IP Phones H323 IP Telephone Installation Page 5 IP Office Release 6 15-601046 Issue 16a (15 March 2010)
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IP Office H323 IP Phones: 1. IP Office H323 IP Phones 10 This documentation provides notes for the installation of supported Avaya 1600, 4600 and 5600 IP phones onto IP Office phone systems. It should be used in conjunction with the existing installation documentation for those series of phones, especially the following: · 9600 Series IP Telephones Administrator Guide (16-300698) · 4600 Series IP Telephone LAN Administrator Guide (555-233-507). · 1600 Series IP Telephones Administrators Guid
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1.1 What is New IP Office Release 6 The following changes specific to Avaya H323 IP phone support have been made as part of the IP Office 5.0 release. · Avaya IP Phone Licenses On IP500 and IP500 V2 systems, Avaya 1600, 4600, 5600, 9600, IP DECT, DECT R4, T3 IP, Spectralink and VPN phones are licensed by Avaya IP Endpoint licenses. These licenses are consumed by each phone as it registers with the IP Office system. Existing VCM channel resources and VCM Channel licenses enable a number of unli
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IP Office H323 IP Phones: What is New IP Office 4.2 The following changes specific to H323 IP phone support have been made as part of the IP Office 4.2 release. · Support for 1600 Series Phones IP Office 4.2 Q4 2008+ supports the 1603, 1608, 1616 IP phones. · HTTP Server Support For Avaya IP phones using IP Office DHCP, the address of the HTTP server from which those phones should download their software and settings files can now be specified in the IP Office configuration. 4600 Series and 56
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1.2 Supported Phones This documentation provides installation notes for the following Avaya IP phone supported by IP Office. Other Avaya IP phones, for example 3600 Series and IP DECT are covered by separate installation documentation. H323 IP Supported 802.3af PoE PC Port IP Office Phones Models Class Core Software Class Idle 1600 1603 2 4.4W – 4.2 Q4 2008 Series +. 1603SW 2 4.4W 1608 2 3.7W 1616 2 2.7W 4600 4601 2 3.5W – 3.0+ Series 4602 1 – – 2.1+. 4602SW 2 3.5W 4606 0 4.1W Up to 3.2. [1] 46
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IP Office H323 IP Phones: Supported Phones 1.3 System Capacity System capacity can be separated into two aspects; the number of configurable phone extensions and the number of simultaneous IP phone calls. Extension Capacity The maximum number of H323 IP phones supported by an IP Office system is based on that system's maximum capacity for extensions of any type as listed in the table below. To find the capacity for IP phones remove the number of physical non-IP extensions installed on the system
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1.4 Phone Firmware The firmware in Avaya IP phones is upgradeable and different releases of firmware are made available via the Avaya support website. However H323 IP phones used on an IP Office system must only use the IP Phone software supplied with the IP Office Manager application. Other versions of IP Phone software may not have been tested with IP Office and so should not be used unless IP Office support is specifically mentioned in their accompanying documentation. The phone firmware file
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IP Office H323 IP Phones: Phone Firmware 1.5 Simple Installation The diagram below shows a simple installation scenario that can be supported by all IP Office systems running IP Office Release 6. This type of installation uses the following equipment: · IP Office The IP Office control unit is performing a number of roles for the phones: · DHCP Server The IP Office unit is acting as the DHCP server for the Avaya IP phones. Key settings such as the file server address are entered into the IP O
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1.6 Installation Requirements To install an IP phone on IP Office, the following items are required: · o Extension Number and User Details A full listing of the planned extension number and user name details is required. The planned extension number must be unused and is requested by the phone during installation. · o Power Supplies Each phone requires a power supply. Avaya IP phones do not draw power from the IP Office. A number of options 21 exist for how power is supplied to the phones. See P
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IP Office H323 IP Phones: Installation Requirements 1.7 Licenses The following licensing rules apply to the support of Avaya H323 IP phones on IP Office Release 6 systems. IP500 and IP500 V2 IP Office Systems On IP500 and IP500 V2 systems, Avaya IP Endpoint license are these licenses are required for Avaya H323 IP phones. This includes all 1600, 4600, 5600, 9600, IP DECT, DECT R4, T3 IP, Spectralink and VPN phones supported by IP Office Release 6. · The system will automatically license 12 Ava
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1.8 Network Assessment · WARNING: A Network Assessment is Mandatory When installing H323 IP phones on an IP Office system, it is assumed by Avaya that a network assessment has been performed. If a support issue is escalated to Avaya, Avaya may request to see the results of the network assessment and may refuse to provide support if a suitable network assessment was not performed. Current technology allows optimum network configurations to deliver VoIP with voice quality close to that of the pub
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IP Office H323 IP Phones: Network Assessment 1.9 Voice Compression Calls to and from IP devices can require conversion to the audio codec format being used by the IP device. For IP Office systems this conversion is done by voice compression channels. These support the common IP audio codecs G711, G723 and G729a. For IP400 control units channels can be added by fitting IP400 Voice Compression Modules (VCMs). For the IP500 control units, channels can be added using IP500 VCM cards, IP500 Combinat
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Measuring Channel Usage The IP Office System Status Application can be used to display voice compression channel usage. Within the Resources section it displays the number of channel in use. It also displays how often there have been insufficient channels available and the last time such an event occurred. The IP500 VCM cards, the level of channel usage is also indicated by the LEDs (1 to 8) on the front of the IP500 VCM card. Installing VCM Cards Refer to the IP Office Installation manual. H
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IP Office H323 IP Phones: Voice Compression 1.10 QoS When transporting voice over low speed links it is possible for normal data packets (1500 byte packets) to prevent or delay voice packets (typically 67 or 31 bytes) from getting across the link. This can cause unacceptable speech quality. Therefore, it is vital that all traffic routers and switches in the network to have some form of Quality of Service (QoS) mechanism. QoS routers are essential to ensure low speech latency and to maintain suf
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1.12 User PC Connection To simplify the number of LAN connections from the user's desk, it is possible to route their PC Ethernet LAN cable via some H323 IP phones. The LAN cable should be connected from the PC to the socket with a PC symbol ( ) at the back of the IP phone. The PC's network configuration does not need to be altered from that which it previously used for direct connection to the LAN. Except for phones with a G suffix this port supports 10/100Mbps ethernet connections. Phones wit
