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Avaya one-X™ Deskphone Value Edition
1608 IP Telephone
User Guide
16-601446
Issue 1
July 2007
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Contents Contents Notices ..................................................................................................... 5 Introduction to the 1608 IP Telephone .................................................. 7 Overview .................................................................................................................. 7 About LEDs .............................................................................................................. 9 About Icons .................
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Contents About Contacts ..................................................................................... 17 Viewing contacts details ......................................................................................... 17 Adding a new contact ............................................................................................. 17 Editing a contact ..................................................................................................... 18 Deleting a contact .........
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Contents 4 Avaya one-X™ Deskphone Value Edition 1608 IP Telephone User Guide
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Notices Notices © Avaya Inc. All Rights Reserved. Notice While reasonable efforts were made to ensure that the information in this document was complete and accurate at the time of printing, Avaya Inc. can assume no liability for any errors. Changes and corrections to the information in this document may be incorporated in future releases. Note: Using a cell, mobile, or GSM phone, or a two-way radio in close proximity to an Avaya IP Phone might cause interference. For full legal page informati
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http://www.avaya.com/support 6 Avaya one-X™ Deskphone Value Edition 1608 IP Telephone User Guide
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Introduction to the 1608 IP Telephone Introduction to the 1608 IP Telephone The 1608 IP telephone is a multiline IP telephone for use with Avaya Communication Manager or Avaya Distributed Office call processing systems. The 1608 IP telephone puts convenient features and capabilities at your fingertips, including a Phone screen to view and manage your calls, a Contacts list, a Call Log, a menu of options and settings to customize your phone, and access to your voice mail. Not all functions and fe
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Overview 1608 IP Telephone Button/Feature Descriptions Name Description Message Waiting An illuminated red light in the upper-right corner of your phone Indicator indicates you have voicemail messages waiting. If Visual Alerting is enabled, this light flashes when you receive an incoming call. Phone Display There are three lines in the phone display. When the phone is idle, the top line shows the missed call icon with number of calls missed and either the call forwarding icon, the Send All Calls
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Introduction to the 1608 IP Telephone Name Description Mute Press the Mute button to mute a call in progress. To take a call off mute, press Mute again. Speaker Press the Speaker button to use the speakerphone. To take a call off speakerphone, lift the handset or press the Headset button. Call/Line There are 8 buttons that can be programmed as either call/line Appearance appearance buttons or feature buttons. Press a call/line appearance Buttons and button to make or answer a call or resume a ca
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About Icons About Icons Icons are provided in the phone display to indicate the state of a call and navigation choices. The icons that appear in the phone display are described in the following table. Table 3. Icons in the Telephone Display Icon Description #X Number of calls missed, where # represents the number. Call forward, Send All Calls, or EC500 is active. (These features are available if they have been administered for your telephone.) Incoming call is ringing. Call is active. Call is o
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About Logging in to Your Telephone About Logging in to Your Telephone Logging in and out maintains your contacts and personal options if you share a telephone with other users, or if you want to use the same extension from another phone. Logging out also prevents unauthorized use of your telephone during an absence. Note: Call log information is lost after you log out. Logging in to your telephone Log in from the initial screen that prompts you for your extension. 1. Enter your extension. 2. P
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Calling a person from the contacts list Calling a person from the contacts list 1. Press the Contacts button. 2. Scroll up or down to select the person or number you want to call. 3. Press the OK button or the Call softkey. Calling a person from the call log 1. Press the Call Log button. 2. Scroll to the left or right to view a separate list of all, missed, answered, or outgoing calls. 3. Scroll up or down to select the person or number you want to call. 4. Press the OK button or the Call soft
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Muting a Call Muting a Call If a call is on mute and you switch between the handset, headset, or speakerphone, the mute will be turned off. When the Mute button light is on, the call is muted. 1. Press the Mute button during a call so that the other person cannot hear you. 2. Press the Mute button again to unmute the call. Putting a Call on Hold 1. Press the Hold button to put your active call on hold. Note: The fast blinking green LED next to the call/line appearance button indicates the call
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Making a conference call Making a conference call 1. While active on a call, press the Conference button. Note: The very fast blinking green LED next to the call/line appearance button indicates the call is being conferenced. If the active call is on a line appearance on an Avaya Distributed Office system, the red LED will also be on. 2. Dial the telephone number, or call the person from the contacts list, or call the person from the call log. 3. Press the Conference button or the Join softkey
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Getting Your Messages Dropping a person from a conference call 1. From the Phone screen, select the Details softkey (if available) during a conference call. 2. Scroll to the person you want to drop. 3. Press the Drop button. Silencing a person on a conference call Only people calling from external numbers can be silenced on a conference call. 1. From the Phone screen, select the Details softkey (if available) during a conference call. 2. Scroll to the person you want to silence. 3. Press the S
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Joining a call on a bridged call appearance Joining a call on a bridged call appearance You can join an existing call on a bridged call appearance. 1. Scroll to the call in progress that you want to join. 2. Press the call/line appearance button for the bridged call appearance, or press the Bridge softkey. Making an outgoing call on a bridged call appearance When you make a call on a bridged call appearance, you are using another person’s call appearance. The caller ID may show the call as c
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About Contacts Joining a call on a shared line appearance You can join an existing call on a shared line appearance. 1. Scroll to the call in progress that you want to join. 2. Press the call/line appearance button for the shared line appearance, or press the Join softkey. Making an outgoing call on a shared line appearance If you have any questions about how the name or extension displays to the person you are calling when you make a call on a shared line appearance, contact your system admin
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Editing a contact 3. Press the New softkey. 4. Enter the name using the dialpad. To enter characters using the dialpad: a. Repeatedly press the number key that corresponds to the letter or number you want to enter until the letter or number is displayed. b. Pause before entering the next character if the characters are on the same key. c. To enter a space, press 0. d. Enter remaining letters or numbers. e. Press the Bksp softkey to delete the last character. Note: If you want to remove a lette
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About the Call Log Viewing the call log 1. Press the Call Log button. Note: You can go to the top of the list by pressing the Call Log button again. 2. Scroll to the right or left to view separate lists of all, missed, answered, or outgoing calls. Viewing call log details 1. Press the Call Log button. 2. Scroll to the number you want to view. 3. Press the Details softkey to view the name. 4. Scroll down to view the number and call duration. 5. Scroll down to view the date and time of the cal
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Forwarding a call Calls is turned on, but you do not want line calls that are answered by others to appear as missed calls in your call log, turn on Log Answered by Others. Configured in this way, the line calls that are answered by others will appear as answered calls in your call log. To include calls only on your primary lines in your call log, turn off Log Bridged Calls and Log Line Calls. 1. Press the A button. 2. Select Applications. 3. Press the Select softkey. 4. Select Call Log. 5. Pres