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IP Office 4.2
H323 IP Telephone Installation
15-601046 Issue 15b - (16 July 2009)
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© 2009 AVAYA All Rights Reserved. Notice While reasonable efforts were made to ensure that the information in this document was complete and accurate at the time of printing, Avaya Inc. can assume no liability for any errors. Changes and corrections to the information in this document may be incorporated in future releases. Documentation Disclaimer Avaya Inc. is not responsible for any modifications, additions, or deletions to the original published version of this documentation unless such modi
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Contents 7.1 Using a Windows DHCP Server ..................................................................... 71 Contents 7.2 Alternate Options ..................................................................... 74 8. WML Server Setup 1. IP Office IP Phones 1.1 What is New..................................................................... 8 8.1 Testing 4620 WML Browsing Using Xitami ..................................................................... 77 8.2 Setting the Home Page ..........
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Chapter 1. IP Office IP Phones H323 Phone Install Page 5 IP Office 4.2 15-601046 Issue 15b (16 July 2009)
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IP Office IP Phones: 1. IP Office IP Phones 10 This documentation provides notes for the installation of supported Avaya 1600, 4600 and 5600 IP phones onto IP Office phone systems. It should be used in conjunction with the existing installation documentation for those series of phones, especially the following: · 4600 Series IP Telephone LAN Administrator Guide (555-233-507). · 1600 Series IP Telephones Administrators Guide (16-601443). Avaya 3600 Series IP telephones, Avaya IP DECT telephon
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1.1 What is New IP Office 5.0 The following changes specific to H323 IP phone support have been made as part of the IP Office 5.0 release. · Embedded Memory Card Usage In order to simplify H323 phone installation and maintenance, a number of changes have been made, employing the Embedded Voicemail memory card supported by IP406 V2 and IP500 control units. · Automatic File Loading Using the Embedded File Management option within IP Office Manager, the option File | Upload Phone Files will tra
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IP Office IP Phones: What is New · HTTP User Backup and Restore The HTTP file support methods detailed in this manual are for the download of phone firmware, settings and language files to phones. HTTP support for phone user settings backup and restore requires a separate HTTP server, the address of which is defined with the phone settings files rather than through the DHCP server configuration settings. · Secondary Site Specific Options Number A Site Specific Option Number (SSON) is used by A
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1.2 Supported Phones This documentation provides installation notes for the following Avaya IP phone supported by IP Office. H323 IP Supported IP Office Core Note Phones Models Software 1600 Series 1603 Supported on IP Office 4.2 Q4 2008+. 1608 1616 3600 Series 3616 Supported on IP Office 2.1+. Also known as Spectralink phones, these IP phones connect via a WiFi network and 3626 additional equipment. They are covered by their own separate IP Office installation 3620 Supported on IP Office 3.2+.
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IP Office IP Phones: Supported Phones 1.3 System Capacity System capacity can be separated into two aspects; the number of configurable phone extensions and the number of simultaneous IP phone calls. Extension Capacity The maximum number of H323 IP phones supported by an IP Office system is based on that system's maximum capacity for extensions of any type as listed in the table below. To find the capacity for IP phones remove the number of physical non-IP extensions installed on the system, ie.
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1.4 Phone Firmware The firmware in Avaya IP phones is upgradeable and different releases of firmware are made available via the Avaya support website. However H323 IP phones used on an IP Office system must only use the IP Phone software supplied with the IP Office Manager application. Other versions of IP Phone software may not have been tested with IP Office and so should not be used unless IP Office support is specifically mentioned in their accompanying documentation. The phone firmware file
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IP Office IP Phones: Phone Firmware 1.5 Simple Installation The diagram below shows the simplest installation scenario. · For IP Office control units other than the IP500, and for IP500 units running IP Office 4.0/4.1 software, this type of installation is only supported for up to 5 IP phones. · For IP500 control units running IP Office 4.2+, this type of installation can be used for DHCP support of up to 272 IP phones (the maximum extension capacity of IP500 systems). The IP Office control un
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1.6 Complex Installation The diagram below shows a scenario where more than 5 IP phones are being supported. The key difference is that the file server and DHCP support must be done using 3rd-party applications. · For IP Office 4.2+ running on an IP500 IP Office system, the full capacity of up to 272 extensions is supported using the IP Office for DHCP. Control units with an Embedded Voicemail memory card installed can be used as the HTTP file server for up to 50 IP phones. · DHCP Server In thi
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IP Office IP Phones: Complex Installation 1.7 Installation Requirements To install an IP phone on IP Office, the following items are required: · o Extension Number and User Details A full listing of the planned extension number and user name details is required. The planned extension number must be unused and is requested by the phone during installation. · o Power Supplies Each phone requires a power supply. Avaya IP phones do not draw power from the IP Office. A number of options 21 exist for
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1.8 Network Assessment · WARNING: A Network Assessment is Mandatory When installing H323 IP phones on an IP Office system, it is assumed by Avaya that a network assessment has been performed. If a support issue is escalated to Avaya, Avaya may request to see the results of the network assessment and may refuse to provide support if a suitable network assessment was not performed. Current technology allows optimum network configurations to deliver VoIP with voice quality close to that of the pub
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IP Office IP Phones: Network Assessment 1.9 Voice Compression Calls to and from IP devices can require conversion to the audio codec format being used by the IP device. In the IP Office this conversion is done by voice compression channels. These support the common IP audio codecs G711, G723 and G729a. For Small Office Edition control units either 3 or 16 integral channels are included. For IP400 control units channels can be added by fitting IP400 VCM cards. For the IP500 control unit channels
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IP400 VCM Cards The following IP400 VCM cards are available. IP400 VCM Cards SAP Code Small Office IP406 IP412 IP500 Edition V2 [1] 25ms echo IP400 VCM5 700185119 cancellation. [1] IP400 VCM10 700185127 [1] IP400 VCM20 700185135 IP400 VCM30 700293939 64ms echo IP400 VCM4 700359854 cancellation. IP400 VCM8 700359862 IP400 VCM16 700359870 IP400 VCM24 700359888 [2] Number of IP400 VCM cards. 0 1 2 2 [3] Maximum number of channels. 3/16 30 60 128 1.These modules are still supported but are no longe
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IP Office IP Phones: Voice Compression 1.10 QoS When transporting voice over low speed links it is possible for normal data packets (1500 byte packets) to prevent or delay voice packets (typically 67 or 31 bytes) from getting across the link. This can cause unacceptable speech quality. Therefore, it is vital that all traffic routers and switches in the network to have some form of Quality of Service (QoS) mechanism. QoS routers are essential to ensure low speech latency and to maintain sufficie
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1.12 User PC Connection To simplify the number of LAN connections from the user's desk, it is possible to route their PC Ethernet LAN cable via some H323 IP phones. The LAN cable should be connected from the PC to the socket with a PC symbol ( ) at the back of the IP phone. This port supports 10/100Mbps ethernet connections. The PC's network configuration does not need to be altered from that which it previously used for direct connection to the LAN. Those phones that include a PC pass-through p
