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Aastra Model 6735i IP Phone
User Guide
Release 3.2.2
41-001451-00 REV00 – 07.2011
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Software License Agreement Aastra Telecom Inc., hereinafter known as "Seller", grants to Customer a personal, worldwide, non-transferable, non-sub- licenseable and non-exclusive, restricted use license to use Software in object form solely with the Equipment for which the Software was intended. This Product may integrate programs, licensed to Aastra by third party Suppliers, for distri- bution under the terms of this agreement. These programs are confidential and proprietary, and are protected
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Content Software License Agreement . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .ii Content . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . iii Welcome . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
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Content User Password. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .48 Resetting a User Password. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .49 Restarting your phone. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
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Content Deleting a Key. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 115 Making Calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 116 Dialing a Number . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
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Content Status Scroll Delay . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 173 Incoming Call Interrupts Dialing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 174 Switch UI Focus to Ringing Line . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
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Content Model M670i and M675i Expansion Modules . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 196 Using the Expansion Modules . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 198 Troubleshooting Solutions. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
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Welcome The Aastra 6735i offers advanced XML capability to access custom applications and is fully interoperable with leading IP- PBX platforms. Featuring a 5-line display, the 6735i supports up to 9 lines with call appearances and allows you to make and receive calls, transfer, conference, and more. The 6735i IP telephone provides communications over an IP Network using the SIP IP telephony protocol. About this Guide This guide explains how to use the basic features of your new 6735i phone. N
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Welcome Requirements The 6735i IP Phone requires the following environment: • SIP-based IP PBX system or network installed and running with a SIP account created for the 6735i IP phone. • Access to a Trivial File Transfer Protocol (TFTP), File Transfer Protocol (FTP), Hypertext Transfer Protocol (HTTP) server, or Hyper Text Transfer Protocol over Secure Sockets Layer (SSL) (HTTPS). • Ethernet/Fast Ethernet LAN (10/100 Mbps) (Gigabit Ethernet LAN (1000 Mbps) recommended) • Category 5/5e straigh
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Getting Started Getting Started The 6735i must be set up and be configured prior to its first use. This section describes phone behavior and start up screens you may see when the phone is first plugged in, or when it is restarted. Plugging in and Starting the Phone The 6735i automatically begins the start up sequence as soon as it is connected. The phone goes through this process the first time you plug in your phone and every time you restart your phone. The phone displays the following star
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Getting Started The 6735i phone then checks settings and looks for new configuration and firmware updates for the phone from a server. If a new update is found, the phone displays the message “Updating Configuration”. This may take a few moments while the phone downloads the latest updates. Updating Checking for firmware... configuration..... Do not unplug the phone! Note: New updates to your phone can be automatically scheduled from the server. This is set up on the phone system by your
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Getting Started When the configuration update is complete, the phone displays the following screens and then displays the Idle screen. DSP Network Done SIP L1 John Smith Sat Jan 1 12:18am Idle Screen Network Connected/Network Disconnected If your phone is successful when connecting to the network the following screen displays before changing to the Idle screen. John Smith L1 Network Connected Sat Jan 1 12:18am 5 41-001451-00 REV00 – 07.2011
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Getting Started If your phone did not successfully connect to the network, the "Network Disconnected" prompt appears on the display and the telephone status light turns on. L1 John Smith Network Disconnected Sat Jan 1 12:18am Check that the cables are tightly connected to the phone and to the wall jack. The phone should automatically detect when it is reconnected and displays the "Network Connected" prompt for a few seconds. However, if changes have been made to your phone’s network setti
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Getting Started By default, the top programmable keys 1 through 4 are configured for Services, Directory, Callers List, and Intercom, respectively. You can configure the 6 top programmable keys with up to 6 functions, and the 6 bottom softkeys with up to 20 functions as required. Services Intercom Directory Callers List Reference For more information about configuring the top programmable keys and the bottom softkeys, see “Softkeys and Pro- grammable Keys” on page 54. For more information ab
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Getting Started Idle Screen with Voicemail Messages The envelope icon displays on the Idle State screen only if you have new messages waiting. The number next to the envelope indicates how many new messages you have. John Smith L1 1 Sat Jan 1 12:18am Voicemail Icon Idle Screen To access your voicemail messages, use the star codes for your system if a voicemail softkey has not been configured on your phone. For more information on your system’s star codes, please refer to the documentation
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Getting Started For example, in the illustration below, the 6735i has several bottom softkeys configured on the idle screen. A "More" key displays for you to view additional softkeys on another screen. Also, if you pick up the handset, a "More" displays for you to view additional softkeys. You can press the More softkey to toggle between the first and second screens to display all configured softkeys. John Smith L1 John Smith L1 L1 John Smith > > Sat Jan 1 12:18am Dial John Home John Home
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IP Phone Keys IP Phone Keys Key Panel The following sections describe the various 6735i phone key functions on both the symbol and text hardware platforms, and how they help you make and manage your calls and caller information. Images of the symbol keys and the symbol hardware platform are used throughout this document. 6735i Handset Four (5) Line Call Appearance Keys High Quality Speakerphone/Headset Speakerphone Key Message Waiting Lamp Mute Key
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IP Phone Keys Key Descriptions The following table identifies the keys on the key panel of your 6735i IP phone that you can use for handling calls. Text Keys Symbol Keys Key Description Goodbye key - Ends an active call. The Goodbye key also exits an open list, such as the Options List, without saving changes. Goodbye Options key - Accesses options to customize your phone. Your System Administrator may have already customized some of your settings. Check with your System Administrator Opti
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IP Phone Keys Text Keys Symbol Keys Key Description Programmable keys - 6 Top keys: programmable hard keys (up to 6 programmable functions) By default, keys 1 through 4 are assigned as Services, Directory, Callers List, and Intercom, respectively. Keys 5 and 6 have no assigned functions. All 6 keys are programmable and can be assigned to perform specific functions. The following are the default functions for the programmable keys on the 6735i IP phone: 1 SERVICES Accesses enhanced features
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IP Phone Keys Keypad Keys The 6735i has a keypad with digits from 0 through 9, a “*” key, and a “#” key. Keys 2 through 9 contain the letters of the alphabet.The 6735i phone keypad includes the following: Keypad Key Description 0Dials 0 Dials the Operator on a registered phone 1 Dials 1 2 ABC Dials 2 When entering text, this key enters A with one press, B with two presses, and C with three presses 3 DEF Dials 3 When entering text, this key enters D with one press, E with two presses, and F wit