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™
TalkMaster
IP intercom system
Software User Guide
For all IP-series 10/100
Ethernet Intercoms
Models IP-EWST, IP EWST-POE
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Table of Contents 1. Welcome To TalkMaster.......................................................................................................... 1 Welcome ................................................................................................................................... 1 Release Notes........................................................................................................................... 1 System Requirements...........................................
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Table of Contents 6. TalkMaster Console Forwarding.......................................................................................... 33 Forward Intercoms .................................................................................................................. 33 Retrieve Intercoms.................................................................................................................. 33 Unattended Console .............................................................
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Welcome To TalkMaster Welcome Welcome To TalkMaster™ LE! If you are upgrading from an earlier version of TalkMaster™, please review the Release Notes. To setup and configure your IP-series intercoms, please review Configure Intercoms. If you would like help on using TalkMaster, please review TalkMaster Overview. Release Notes TalkMaster™ Version 1.92 Released February, 2007 TalkMaster™ version 1.92 contains the following enhancements and corrections: • I
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Welcome To TalkMaster TalkMaster™ Version 1.8 Released November, 2005 TalkMaster™ version 1.8 contains the following enhancements and corrections: • All Setup functions have been moved to the password protected Admin menu • New tabbed views on main screen allow display of all Intercoms or all Paging Groups and selected Intercoms. • New function to setup software based Paging Groups for paging operations • New option to create a Managed Intercom list to continuously detect and display
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Welcome To TalkMaster • The Calls Waiting Audio Player is automatically closed at the end of a call • Ability to select a multimedia card used for the Speaker and Microphone operation TalkMaster version 1.6 contains the following bug fixes: • Applying Intercom configuration changes fails in non-U.S. localizations • Talk VU meter does not work • Intercom Startup Audio is not always played • Spurious error messages occur during TalkMaster Startup • "Details" column size under Calls Waiti
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Using TalkMaster TalkMaster Overview TalkMaster™ is a software program designed to work with Aiphone’s IP-series Intercoms. TalkMaster has two main functions. First, TalkMaster must be used to configure the IP address information and related features for your IP intercoms. TalkMaster searches for any Intercoms on your network and allows you to specify the IP address settings for each one. Secondly, TalkMaster allows multiple intercoms to connect to the software via TCP/IP so they
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Using TalkMaster TalkMaster can listen for incoming calls in one of three "modes": Call Announcement with audible and visual alerts In this mode, pressing the Intercom button notifies the TalkMaster operator by an audible and/or visual alert. The TalkMaster operator responds and controls the microphone at that intercom to enable user hands-free operation. To set up Call Announcement mode, check the box next to Activate Call Announcement in the menu Admin - Preferences - Options tab
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Using TalkMaster The following sections describe the areas of the TalkMaster™ main screen. 1 Tool Bar 2 Intercom View / Custom View tabs 3 Calls Waiting Queue 4 Auto Response setting 5 Talk Mode setting 6 Audio Archive setting 7 Listen Mode setting 8 System Events window Tool Bar Forward Intercoms to an alternate TalkMaster Console. Please see Forward Intercoms for details. Retrieve Intercoms from an alternate TalkMaster Console. Please see Retrieve Intercoms for detai
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Using TalkMaster The Answer Later button is displayed when the Activate Call Announcement option in menu Admin - Preferences - Options has been checked and a call is incoming. • Activating the Talk or Listen buttons answers the call and removes the Answer Later button from the screen • Pressing this button sends a message (i.e. "please hold") to the intercom and disables the Audible and Visual alerts, allowing the TalkMaster operator time to complete another task before answering the
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Using TalkMaster Right clicking on an Intercom displays the following Intercom Options context menu • Send announcement to selected unit - Click to send the wave file defined in menu Admin Preferences - Startup Audio to the Intercom • Activity and Connection Details - Click to display the duration of the Intercoms connection, the time it connected, the last time it received audio, the last time audio was sent to it, and the IP address and Port it used to connect to TalkMaster • R
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Using TalkMaster Right clicking on a Paging Group displays the following Paging Group context menu: The connection status of each Intercom in the group is listed. Calls Waiting This list shows calls that are waiting to be answered. • If you single click on the entry, that intercom is selected in the Intercom View / Custom View allowing you to communicate with it • If you double-click on it, the Audio Player pops up so you can play back the original call Audio Player The Audio Messa
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Using TalkMaster Any intercom that tries to contact the console is sent a message indicating that no one is available to take their call. Please see Unattended Console for more information. Clicking the Cancel button returns the console to normal operation. Listen Mode The Listen Mode determines if the Listen button is automatically turned on when the Talk button is turned off. If Call Announcement is enabled in menu Admin Preferences - Options, this option is set to Automatic
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Using TalkMaster An important benefit of using Automatic mode is that other intercoms are precluded from interrupting your "conversation" because the Talk or Listen button is always active. TalkMaster will not interrupt a call if there is already one in progress. Any other intercom that tries to contact TalkMaster will be placed in the Calls Waiting list. Example of using Listen mode Manual: Please note that the following example uses the option of clicking and holding the Space Bar to
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Using TalkMaster Selected - refers to the intercom currently highlighted in blue in the Intercom View / Custom View list. This option allows 2-way communication with a single Intercom. Group - refers to any Intercom or Paging Group that has an X in the Grp column of the Intercom View / Custom View list. This option allows 1-way communication with any number of Intercoms. All Active - refers to all currently connected Intercoms in the Intercom View / Custom View list. This option allows
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Using TalkMaster Talk/Page will turn on the PC’s microphone to send the audio to the Intercom(s). Please refer to Talk button for details. Talk / Page button The Talk/Page button turns on the PC’s microphone and allows you to speak to the intercom highlighted in blue in the Intercom View / Custom View list. By default, the state of the Talk button is toggled by: • Single clicking the Talk button with the mouse or • Tapping the Space Bar By checking the Hold down Talk button while s
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Using TalkMaster When a button is pressed, the associated file is played to the Intercom(s) specified by the Talk Mode. When a Paging button is pressed, the Stop Message button becomes active till the file has completed. Pressing the Stop Message button terminates file being played. If the OK button is pressed you are returned to the main TalkMaster screen. If a file is still being played, the Play File button changes to Play Stop allowing you to terminate the recording. Please n
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