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USTIP
P2-USTIP1, P2-USTIP2
Release 1.2.1.5.3
User Guide
Copyright © 2007 Raritan, Inc.
USTIP-0E-E
May 2007
255-30-6000
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Copyright and Trademark Information This document contains proprietary information that is protected by copyright. All rights reserved. No part of this document may be photocopied, reproduced, or translated into another language without express prior written consent of Raritan, Inc. ©Copyright 2007 Raritan, Paragon, IP-Reach, Dominion, CommandCenter, and the Raritan company logo are trademarks or registered trademarks of Raritan, Inc. All rights reserved. Java is a registered tradema
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Power Safety Guidelines To avoid potentially fatal shock hazard and possible damage to Raritan equipment: • Do not use a 2-wire power cord in any product configuration. • Test AC outlets at your computer and monitor for proper polarity and grounding. • Use only with grounded outlets at both the computer and monitor. When using a backup UPS, power the computer, monitor and appliance off the supply. Rack Mount Safety Guidelines In Raritan products which require Rack Mounting, please f
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CONTENTS i Contents Chapter 1: Introduction .................................................................. 1 USTIP Overview.........................................................................................................................1 Product Photos...........................................................................................................................2 Product Features..........................................................................................
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ii USTIP USER GUIDE Figures Figure 1 Front and Rear Views of the P2-USTIP ......................................................................................... 2 Figure 2 P2-USTIP1 Unit with Paragon UMTs............................................................................................. 2 Figure 3 P2-EUST, P2-UST, and P2-USTIP1 Units..................................................................................... 2 Figure 4 Set Mouse Motion..................................
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CHAPTER 1: INTRODUCTION 1 Chapter 1: Introduction USTIP Overview Thank you for purchasing Raritan’s USTIP, the industry-leading solution for multi-platform, high-performance, network-based, remote KVM console access. This product is a critical part of Raritan’s Paragon family, which is designed for managing multiple servers of different platforms. USTIP enables highly-secure, multi-user, bandwidth-efficient, and software-independent access to your servers’ KVM consoles via a web browser
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2 USTIP USER GUIDE Product Photos Figure 1 Front and Rear Views of the P2-USTIP Figure 2 P2-USTIP1 Unit with Paragon UMTs Figure 3 P2-EUST, P2-UST, and P2-USTIP1 Units
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CHAPTER 1: INTRODUCTION 3 Product Features Access • Remote KVM access via the Internet, LAN/WAN, or dial-up modem • Simultaneous switch or server access by up to two users • Web browser accessible • Remote access to serial devices (VT100) connected to USTIP serial port Performance • Superior compression algorithm for exceptional performance • No impact on target server performance • Automatic sensing of video resolution for optimum display • High-performance mouse tracking and synch
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4 USTIP USER GUIDE Terminology This manual makes use of the following terms to indicate components of a typical USTIP configuration. While reading the manual, please refer to the diagram below for clarification when necessary. This manual uses the following terms. Target Server(s) Servers to be accessed remotely via USTIP and its connected KVM configuration. A Windows-based computer used to access and control target servers Remote PC connected to USTIP. Local Access A user console c
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CHAPTER 2: INSTALLATION 5 Chapter 2: Installation Configuring Target Servers Before installing USTIP, first configure any target servers that you wish to access via USTIP, in order to ensure optimum performance, as outlined below. Note that the following configuration requirements apply only to target servers, not to the computers that you will be using to access USTIP remotely. Server Video Resolution For optimal bandwidth efficiency and video performance, target servers running grap
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6 USTIP USER GUIDE Windows 2000 / ME Settings On target servers running Microsoft Windows 2000 / ME, set the mouse pointer acceleration to “none” and the mouse motion speed exactly to the middle speed setting. These parameters are found in: Start → Settings → Control Panel → Mouse → Motion. Windows 95 / 98 / NT Settings On target servers running Microsoft Windows 95 / 98 / NT, set the mouse motion speed to the slowest setting in Start → Settings → Control Panel → Mouse → Motion. Li
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CHAPTER 2: INSTALLATION 7 Note that KVM switch brands other than Raritan’s may or may not properly handle PS/2-to-Sun signals. On target servers running the Solaris operating system, set the mouse acceleration value to exactly 1 and threshold to exactly 1. Set this at the graphical user interface (shown below), or with the command line “xset mouse a t” where “a” is the acceleration and “t” is the threshold. Figure 4 Set Mouse Motion Apple Macintosh Settings For target servers runni
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8 USTIP USER GUIDE Physical Connections Figure 5 P2-USTIP2 Rear Panel Connections Attaching a Local Console for Initial Configuration 1. Attach the included AC power cord to the USTIP unit and plug the other end into a nearby AC power outlet. 2. Connect the client PC to the USTIP ADMIN Port using a serial (DB9) cable. 3. Connect a standard Ethernet cable from the Network Port to an Ethernet switch, hub, or router. 4. On a USTIP1 unit, connect the single Paragon port to the User port
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CHAPTER 2: INSTALLATION 9 Initial Configuration During initial configuration, the USTIP Setup Wizard helps you quickly set up USTIP for the first time. The USTIP Setup Wizard appears only when accessing the Administrative Menus on a non-configured USTIP, and guides you through initial configuration parameters. The easiest way to perform this initial configuration is by using the Local Admin Console (see ‘Physical Connection’ instructions in the previous sections). 1. Power ON USTIP via
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10 USTIP USER GUIDE Note: Network connections must be 10BASE-T or 100BASE-TX Ethernet − Line Speed & Duplex: Enter the visual efficiency for the monitor: Auto detect 10 Mbps/Full Duplex 10 Mbps/Half Duplex 100 Mbps/Full Duplex 100 Mbps/Half Duplex − Obtain IP address automatically (DHCP): ♦ YES: Enables dynamic IP addressing for USTIP. Each time USTIP boots, it requests an IP address from the local DHCP server. Note that this setting can make remote access to USTIP from outside t
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CHAPTER 2: INSTALLATION 11 B. Click ASCII Setup. In the ASCII Setup window, ensure that only the option Wrap lines that exceed terminal width is checked. If any other options are checked, you may have display issues. C. Click OK. D. Click Terminal Setup. In the Terminal Settings window, ensure the option Keypad application mode is checked (this option must be specified for most laptop computers). 7. Click OK. 8. Click OK. Remote Connection Using Raritan Multi-Platform Client and Rar
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12 USTIP USER GUIDE You can install MPC as a standalone applet, described further in the Raritan Multi-Platform Client and Raritan Remote Client User Guide. Important: You must disable any pop-up blockers in order to launch MPC. Launching RRC Important: RRC works only with MS Internet Explorer. If you are using a different Web browser, MPC will load automatically. 1. Log on to any Windows-based computer with network access to USTIP. 2. If you are using Windows NT, 2000, XP, or 2003, en
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CHAPTER 2: INSTALLATION 13 Establishing a Connection When you double-click on your USTIP icon, its login screen appears. Log on with your username and password (default: admin/raritan) to connect to your USTIP unit. Use the Navigator, on the left side of the MPC or RRC window, to select and connect to a server port. Please note that the RRC window shown below is slightly different from the MPC window: the MPC window has a Message panel below the Navigator. The Message panel offers a simpl
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14 USTIP USER GUIDE Mouse Pointer Synchronization When controlling a target server, MPC and RRC display two mouse cursors: one belonging to your client workstation and the other belonging to the target server. When properly configured, the two mouse cursors will align. Should you experience difficulty with mouse synchronization, please refer to the section Configuring Target Servers, at the beginning of this chapter. For additional information on using MPC and RRC, please refer to the R
