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TEC
TEC Electronic Cash Register
FS-3600 Series
OWNER's MANUAL
Document No. OM-3600
Original: May., 2001
(Revised: Sept., 2005)
TOSHIBA TEC AMERICA
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FS-3600 and Accessories One Year Limited Warranty Toshiba TEC America warrants this product to be free from defects in materials and workmanship for a period of one (1) year from the date of original purchase from Toshiba TEC America or an Toshiba TEC America authorized dealer or distributor. This warranty is limited to the original purchaser and to FS-3600’s and Accessories for the FS-3600 that are sold and used within the United States. A copy of a valid dated sales receipt must
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Toshiba TEC America provides this publication as is without warranty of any kind, either expressed or implied. This publication could include technical inaccuracies or typographical errors. Changes are periodically made to the information herein; these changes will be incorporated in new editions of the publication. Toshiba TEC America may make improvements and/or changes in the product(s) and/or program(s) described in this publication at any time. FCC Notice This equipment ha
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Table of Contents Owners Manual................................................................................1-1 FS-3600 Overview 1-1 1.1 Introduction .............................................................................1-3 1.2 Order Entry Screen .................................................................1-4 1.3 Sample FS-3600 Screens.......................................................1-6 1.4 POS Key Functions - Summary............................................1-13
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3.3.4 Open Priced Menu Item............................................. 3-11 3.3.5 Scalable Menu Item................................................... 3-11 3.3.6 Enter Modifiers With Forced Display ......................... 3-12 3.3.7 Enter Modifiers With Special Instructions.................. 3-13 3.3.8 Enter Modifiers With Spell-It Instructions .................. 3-14 3.3.9 Enter Items by Seat Numbers ................................... 3-15 3.3.10 Enter by Menu Item Size ..........
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3.11.1 Void Items on Stored Checks ....................................3-40 3.11.2 Add a Discount or Surcharge.....................................3-41 3.11.3 Exempt Tax from a Check .........................................3-45 3.11.4 Add a Tip....................................................................3-46 3.12 Tender the Check..................................................................3-48 3.12.1 Tender a Check with Preset Key ...............................3-49 3.12.2 T
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5.1.2 Report Balancing Notes............................................... 5-5 5.1.3 Report Sample Formats .............................................. 5-6 5.1.4 List of Reports.............................................................. 5-7 5.2 Open Check Report................................................................ 5-8 5.3 Hourly Productivity Report...................................................... 5-9 5.4 Sales Mix Report ..............................................
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Chapter 1 FS-3600 Overview
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Introduction Chapter 1 - FS-3600 Overview 1-2 FS-3600 Owner’s Manual
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Chapter 1 - FS-3600 Overview Introduction 1.1 Introduction The FS-3600 is a touch screen POS system for use in the hospitality industry. A companion keyboard entry terminal, the FS-2700, is also available. The FS-3600 and FS-2700 stations can be used interchangeably within the same system, even though not all touch features are available on the FS-2700. The FS-3600 and FS-2700 workstations can be used in a system of up to twelve workstations operating off a network. A Backoffice PC ru
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Order Entry Screen Chapter 1 - FS-3600 Overview 1.2 Order Entry Screen The order entry screen displays when the system is in POS mode. The left side of the screen displays guest check information as transactions are entered, adjusted and tendered. Each item is explained below and a sample screen is shown on the next page. The right side of each screen is fully programmable for each store, (see the next section of this chapter for examples). Order Entry Screen Items Message Window •
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Chapter 1 - FS-3600 Overview Order Entry Screen Sample Order Entry Screen FS-3600 Owner’s Manual 1-5
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Sample FS-3600 Screens Chapter 1 - FS-3600 Overview 1.3 Sample FS-3600 Screens When a FS-3600 workstation is powered on, the default screen for that station displays. This is typically a screen for employees to use to log into the station for POS operations. It can also be used for clocking into the optional Timekeeping system. Make sure the initial default screen programmed for a station has {LOGIN/LOGOUT} and/or {CLOCK~IN/OUT} keys and a numeric keypad. A {TOTAL} key is required i
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Chapter 1 - FS-3600 Overview Sample FS-3600 Screens After logging in, the screen set as default for the employee’s Job Code will display. Different screens may display for servers, bartenders, cashiers, etc. In most operations, after an employee has logged in, the system allocates the next check number. This is Auto Create mode. A station may also be set up for Recall mode where new checks are not started but only recalled. The next sample screen could be used for an order-entry ser
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Sample FS-3600 Screens Chapter 1 - FS-3600 Overview Sample - Start/Recall Check Screen Assume from this screen sample that the {NEW~TABLE} key is pressed and that the check requires a table number and number of guests. 1-8 FS-3600 Owner’s Manual
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Chapter 1 - FS-3600 Overview Sample FS-3600 Screens In this sample {TABLE~NUMBER} and {#~GUESTS} are function keys which require a numeric entry. They are placed on a screen along with a numeric keypad. In addition to being a function key, in this sample the {#~GUEST} key is also a screen link to another screen from which the server will begin entering menu items on to the check. NOTE – the key. In this example, the key function is actually the VOID key, which also works as a destru
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Sample FS-3600 Screens Chapter 1 - FS-3600 Overview After any required prompts are satisfied the server is ready to enter items on the check. In the sample screen below, each menu category key shown is a screen select to that category’s items. NOTE - the {SERVICE~TOTAL} key. It is actually the {TOTAL} key but in this example has been renamed to suggest ending the service round. The {TOTAL} key sends items to the remote printers. Sample - Food Menu Screen 1-10 FS-3600 Owner’s Ma
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Chapter 1 - FS-3600 Overview Sample FS-3600 Screens Assume the screen link key for STEAKS was pressed from the previous screen (FOOD MENU sample). As Menu Items keys are pressed, any programmed Forced Displays for that item will appear. NOTE - the {BACK} key in this example is a screen select to go back to the FOOD MENU screen from which another Menu Category can be chosen. There is no actual function key for BACK. Sample – Menu Item Entry Screen FS-3600 Owner’s Manual 1-11
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Sample FS-3600 Screens Chapter 1 - FS-3600 Overview When a check is ready to be tendered, a screen with cashier functions can be used. NOTE the {ENTER} key – this is actually the TOTAL key which is also used to finalize a numeric entry. In this example, it has been renamed to represent its function on the screen. Sample - Cashier/Pay Screen 1-12 FS-3600 Owner’s Manual