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W WINDO INDOWS WS NT/2000 NT/2000
W WINDO INDOWS WS NT/2000 NT/2000
I I I INST NST NST NSTA A A ALLA LLA LLA LLAT T T TION ION ION ION G G G GUIDE UIDE UIDE UIDE
R R R REV EV EV EVIS IS IS ISION ION ION ION/U /U /U /UPD PD PD PDA A A AT T T TE E E E I I I IN N N NF F F FOR OR OR ORMA MA MA MATION TION TION TION: ::: 01/02/2002
O O O OP P P PE E E ERA RA RA RATIN TIN TIN TING G G G S S S SYS YS YS YST T T TE E E EM M M M V V V VER ER ER ERS S S SIIIIO O O ON N N N ::: : WINDOWS NT 4.
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Copyright (c)2002 TECSys Development Inc. Printed in the United States of America. TECSys Development Inc. (TDi) makes no representations or warranties with respect to the contents hereof and specifically disclaims any implied warranties of merchantability or fitness for any particular purpose. Fur- thermore, TDi reserves the right to revise this publication and to make changes from time to time in the con- tent hereof without obligation of TDi to notify any person of such revision or
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Table of Contents 1.This Guide ...............................................................................................................................................1 1-1.Purpose ................................................................................................................................................1 1-2.Intended Audience ..........................................................................................................................1 1-3. Organiz
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Appendix 1—Profile Rules and Examples ........................................................................................... 23 Appendix 2—HTML Directory Edits ...................................................................................................... 25 Appendix 2—Directory Listing ............................................................................................................... 27 Appendix 3—ConsolleWorks Version 1.4-0 to 1.5-0 Directory Cross-Reference .....
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1. This Guide 1-1. Purpose This guide describes how to install and configure ConsoleWorks on a host using Windows NT version 4.0 with Service Pack 3 or later or Windows 2000 operating system. 1-2. Intended Audience This guide is written for system administrators and managers installing and configuring the ConsoleWorks appli- cation on a Windows NT or Windows 2000 host. 1-3. Organization and Chapter Layouts of This Guide This section describes the purpose of the guide, inten
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1-9. Customer Support TDi customer support is offered through several venues: internet website, email, phone and fax. When re- questing customer support, an active Service Agreement and the following information will be needed from the customer: • Name and Contact Information • Company Name • Customer ID • Model of host running ConsoleWorks • Host operating system version and patch level • ConsoleWorks version • Description of problem Customer support
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2. Introduction and Overview 2-1. Introduction to ConsoleWorks ConsoleWorks is an application built to monitor console port text or SYSLOG messages and to directly manage any device supporting console port connections. It runs on OpenVMS, Unix and NT/2000 platforms. In addi- tion, ConsoleWorks can manage devices indirectly by using script-initiated management applications running on the ConsoleWorks host. ConsoleWorks accomplishes this management with three major components: •
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and optionally, • adding ConsoleWorks to the system startup, • editing templates to customize event and user templates, and • importing existing Users, Consoles, Scans, Events and/or Databases. ♦ note: Technically, ConsoleWorks has created an invocation after this stage of installation is completed. However, the invocation has no configured Ports, Profiles, Users, or Events. These components must be configured to make ConsoleWorks useful. 2) The second stage of i
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Distribution Kit or Package A Distribution Kit or Package is a file or files that enable a person to install the ConsoleWorks application. Each operating system (Windows NT/200 OpenVMS, Tru64, Linux, HP UX and Solaris) uses a unique distribu- tion kit. Events Events are conditions occurring on devices which cause the devices to post status messages to their con- sole ports or onto the network with Syslog. ConsoleWorks scans console text and Syslog messages for infor- mation and to use
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Solaris A host running SUN Solaris 7.0 (or later) as its operating system. SPARC A host running a SUN SPARC processor as its primary CPU. TCP/IP or Transmission Control Protocol/ Internet Protocol port The Transmission Control Protocol/ Internet Protocol port(s) each host controls. Each invocation is assigned a specific TCP/IP port to use. User Account User account refers to the access a person receives when logging into ConsoleWorks. A user's access to a console port and to Co
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Configuration profiles users Concept of a ConsoleWorks invocation console port 01 RWAC Configuration is the period after Installation involving cre- console port 02 RW A ConsoleWorks management A console port 03 R ating and configuring consoles, profiles, and user ac- read delete console port 01 RWAC user 01 write B control counts. Invocations are in a default mode after installa- C console port 03 RW B 04 A console port 04 R 03 tion and are not fully functional unt
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Installation Tips and Recommendations ConsoleWorks supports customizing an invocation's templates. Each invocation has its own directory and subdirectories. The original templates created during installation are located in the Config subdirectory under the installation directory specified during the installation process. For Windows NT/2000, the default is C:\Program Files\TECSys Development, Inc\ConsoleWorks Server\Config. An installer intending to use the same modifications to the
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3. Pre-Installation This section contains information on the fundamentals required for installation. Note: 1) When installing the ConsoleWorks Server on Windows an error will be displayed if you try to install V1.5 when a previous version is installed. You must uninstall the previous version before attempting to install V1.5. 2) the ConsoleWorks directory structure for Version 1.5-0 is significantly different from Version 1.4-0. The base directory for Version 1.4-0
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ments Systems targeted for running a ConsoleWorks invocation are required to support the minimum disk space re- quirements shown in Table 4. RAM requirements Package Minimum Drive Space A minimum of 128MBytes of operating system RAM is recommended. RAM requirements are installation ConsoleWorks Base 10 MBytes type dependent. Requirements are affected by ConsoleWorks Command Line Interface Included quantity and activity level of devices monitored by ConsoleWorks Documentation Inclu
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4. Installation This section contains information on the first stage of the installation procedure. The second stage of the instal- lation procedure uses a web browser and is discussed in the ConsoleWorks Administrator and User Guide. Note: If ConsoleWorks is being installed as an update to Version 1.4-0, a new directory structure will be cre- ated. Save existing template files, action routines, etc. prior to the installation and move them to the proper directory upon completion of the
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When the user launches ConsoleWorksserver.exe, the InstallShield Wizard progress box will appear. After the initial systems checks are completed the following Welcome panel will appear. The local system is now checked for previous versions that might be incompatible with this version. If such a version is currently installed, the following panel will be displayed. Should this panel be displayed, the user should press the Cancel button and proceed to de-install the previous versio
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When all checks are completed successfully, the following panel will be displayed. Depress the Next> button to continue. The installation process will now display the License Agreement. Select the I accept the terms in the license agreement item and press Next>. The Customer Information panel will be displayed. Fill in the blanks and press Next>. 13
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The installation type panel will be displayed. Under normal circumstances, select the Complete installation and press Next>. If ConsoleWorks is to be installed in a non-standard directory, select Custom and follow the direction panels. 14
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When the Ready to Install the Program panel is presented select Install. The installation progress panel will be displayed. 15
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When the installation is complete, the following panel will be displayed. Press the Finish button to exit the installation. 4-3. State of Installation after Completion When the ConsoleWorks installation is completed a new directory structure has been created in either the De- fault Installation Directory or in the Directory specified during the installation process. If an older version of ConsoleWorks was present, the configuration files and other customized files were copi
