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MAY 2007
MC200A
Version 3
FaxReceiver MC200A ®
1000 Park Drive • Lawrence, PA 15055-1018 • 724-746-5500 • Fax 724-746-0746
© Copyright 2006. Black Box Corporation. All rights reserved.
Copyright 2006 Black Box User Manual
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Table of Contents Table of Contents 2 Introduction 4 Easy Configuration 4 Features 4 System Architecture 4 Menu Map 5 The Process 6 Important Information 6 Connections 7 Reset Button 11 FAX CONFIGURATION UTILITY 12 General Settings 13 TCP/IP Settings 14 e-mail Settings 16 FAX Settings 17 TelNet Settings 19 Configuration 12 Benefits of using Telnet: 20 UNIT IP SETTINGS 23 UNIT EMAIL SETTINGS 25 UNIT FAX SETTINGS 28 TELNET 20 The FaxViewer 32 Troubleshooting 35 Glossary
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COPYRIGHT © Copyright 2006 Black Box. All rights reserved. No part of this publication may be reproduced, transmitted, transcribed, stored in a retrieval system, or translated into any language or any computer language, in any form or by any third party, without prior permission of Black Box. DISCLAIMER Black Box reserves the right to revise this publication and to make changes from time to time to the contents hereof without obligation to notify any person or organization of such re
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Introduction The Black Box FaxReceiver MC200A is designed to receive a fax and convert it into an email to allow distribution that is more convenient and unwanted faxes can be electronically deleted. The Black Box Fax-Receiver receives the fax and puts it into a mail-server mailbox. From there, you or an administrator can read and re-distribute the fax to the appropriate email recipient on the network or print it if necessary. This reduces paper waste, speeds up the communication and d
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Menu Map The menu driven setup allows the following parameters to be set up: MENU ITEM # CHARS DEFAULT FORMAT REQD? 1) Setup IP 1 2) Setup SMTP Mailserver 2 3) Setup Fax 3 (Disabled) 4) Reboot after quitting toggle 23 5) Change Telnet port 4 23 Y 2 6) Change Telnet session time-out 2 (0 to 50 minutes) N P) Change Telnet password 253 N !) Redirect debug to this screen toggle Unit IP settings 11.22.33.44 1) Unit IP address 16 xxx.xxx.xxx.xxx Y
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Requirements AC power outlet within 10 feet. Telephone wall jack and cable to reach the FaxReceiver An Ethernet cable for the connection from the FaxReceiver to an Ethernet hub or switch connection that will connect to the mail server. Important Information NOTE: The device is designed to operate in a typical office environment. Choose a location that is: Well-ventilated and away from sources of heat including direct sunlight. Away from sources of vibration o
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Installation The illustration shows the setup of the ports and the diagnostic LEDs. Connections See the drawings on page 7 for installation examples. Plug the PCMCIA modem card into the top or bottom slot. Insert your Ethernet RJ45 connection into the LAN jack on the front. NOTE: If you do not have your Ethernet connection plugged in, there will be no lights on power up. The Modem’s RJ11 phone line cable and adapter will plug into the modem card at the rear of the
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NOTE: It will take about 10 seconds for the FaxReceiver to be ready to accept a fax or telnet connection. When your Ethernet cable is connected to a network, the link light will be on. NOTE: There is a green light inside the unit that can be seen. See the picture below. Copyright 2006 Ringdale User Manual, 62-15820000 Page 8 8 o of f 4 49 9 8 8 o of f 4 49 9
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Typical installation replacing an incoming fax machine: Copyright 2006 Ringdale User Manual, 62-15820000 Page 9 9 o of f 4 49 9 9 9 o of f 4 49 9
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Installation where an outgoing fax machine is required on incoming line: NOTE: If you daisy chain from an outgoing fax machine, it should be set to either not auto answer or answer after 4 rings or more so that the FaxReceiver will pickup first. NOTE: You should also set the fax machine to tone dialing and not pulse dialing. Pulse dialing causes voltage spikes on the line that can be mistaken for an incoming ring, and the FaxReceiver will attempt to answer. Copyright 2006 Rin
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LEDs The LEDs are itemized as follows: LK (Yellow) LED The Link LED indicates that the port is functionally connected to an external port. It lights up solid when the connected hub is turned on and connected to the LAN. If the LED does not light up, there may be a problem with the cabling or the Ethernet hub. These last two LEDs enable monitoring of the traffic passing through the device. TX (Red) LED The Transmit LED blinks when a data packet is being sent from the FaxReceive
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Configuration The complete configuration can be done with any Telnet client, like HyperTerminal or simply using the Windows Command prompt “telnet”. This will work on any FaxReceiver that is on the same virtual network. Black Box has provided a FaxConfig utility that allows you to perform the basic IP configuration of any FaxReceiver that is on the same physical network. These are the steps necessary to configure the FaxReceiver using the Windows command prompt telnet client.
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General Settings Using your mouse, double-click on the IP Address of the FaxReceiver to view or configure the properties of, or click once to select it and then click the Properties button and it will bring up the following screen: 1) The default Device Name is derived from the FaxReceiver’s Hardware Address. You can change it to something that will better identify it for you if you have multiple FaxReceivers. 2) The Hardware description and Firmware revision is provided for tec
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TCP/IP SETTINGS 1) Enter an unused IP Address from your network, or click on the DHCP/RARP Enable. NOTE: If you change to an address that is NOT in the same network range that your PC is, you will still be able to see the FaxReceiver with the FaxConfig utility, but you will not be able to change any parameters until you are on the same subnet. 2) If you are not using DHCP or RARP, make certain that the Subnet Mask is correct. 3) If you are not using DHCP or RARP, set t
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6) Time Server IP 1,2, & 3. The 192.043.244.018 address is the time server at NCAR. You can change this to a preferred timeserver and add two more timeservers. Without a timeserver the timestamp will be incorrect and your spam filter may trap the email. NOTE: All timeservers send the time UT. In order to set the time stamps correctly you must adjust your Time Zone Offset under the Fax Settings tab. There is a list of public timeservers at this URL: http://tf.nist.gov/service/time
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E-MAIL SETTINGS 1) Mail Server SMTP Address – Use the TCP/IP tab to change this. 2) Mailserver SMTP IP Port – The default is 25. This is most common. Other common ports used are 26, and 2525. 3) Mailserver Login Name – Often this is an email address. When a fax is received in the email box, it will come from this user. Max 58 characters. 4) Mailserver Login Password – This is the password for the above email account. There is a maximum of 58 characters. NOTE: case-sensitive.
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FAX SETTINGS 1) Fax reply I.D. is sent to the Sending Fax. 20 characters. This is usually displayed on the display of the sending fax after establishing contact, or recorded in its log/print-out. It is not mandatory to have an ID. If it is not set, the FaxReceiver will send an ID of 20 spaces to the distant fax. 2) Fax number – This is the telephone number of the FaxReceiver. Not required. Max 20 characters. 3) Company Name – This is the company that is the proud owner o
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6) Answer Delay – This specifies the number of rings before the FaxReceiver answers the call. This would be used if you have the FaxReceiver daisy- chained with a regular phone that you answer first. Maximum is 30 rings. 7) Time Zone Offset – This is the offset from UT. If you are in Greenwich, England, this number will be 0. If your time zone is east of Greenwich, England), the number is positive. If your time zone is west of GMT, the number is negative. For EST, use –5, CST –6, MST –7,
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TELNET SETTINGS Select the TelNet tab. 1) Telnet port – This will enable the end user to set up a port that the company does not block (e.g. port 80 or even port 25). That means that you will be able to telnet into the FaxReceiver from your desk, enable debug, send a fax to the unit (also from your desk), and figure out what is going wrong. If you change the TELNET port number and don't reboot, the new number takes effect on the *second* new telnet session. i.e. open telnet o
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TELNET Once you have configured the initial IP address or set your PC to the same network as the FaxReceiver, you can use Telnet to configure the parameters. BENEFITS OF USING TELNET: 1) You can use HyperTerminal or any other telnet utility to perform the setup procedures. 2) The FaxReceiver does not have to be on the same physical network as long as you have a virtual connection to the network that it is attached to. 3) There are additional debug features available in Telne