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TS620bk01.book Page 1 Wednesday, May 24, 2006 2:31 PM
Operating Instructions
Telephone Answering System
Model No. KX-TS620
Model shown is KX-TS620W
This unit is compatible with Caller ID. To use this feature, you must subscribe to the
appropriate service offered by your service provider.
Please read these Operating Instructions before using the unit and save for future
reference.
Panasonic World Wide Web address: http://www.panasonic.com
for customers in the USA or Puerto Rico
For assist
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TS620bk01.book Page 2 Wednesday, May 24, 2006 2:31 PM Table of Contents Introduction Direct Dial (M1, M2, M3) Accessory Information.......................3 Storing Names and Numbers in the Preparation Direct Dial memory..........................36 Important Safety Instructions ............4 Dialing a Stored Number from the Location of Controls ..........................6 Direct Dial memory..........................37 Display...............................................8 Special Features S
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TS620bk01.book Page 3 Wednesday, May 24, 2006 2:31 PM Introduction Please read IMPORTANT SAFETY INSTRUCTIONS on page 4 before use. Read and understand all instructions. Thank you for purchasing your new Panasonic telephone answering system. We recommend keeping a record of the following information for future reference Serial No. Date of purchase (found on the bottom of the unit) Name and address of dealer Attach your purchase receipt here. Accessory Information To order replacement access
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TS620bk01.book Page 4 Wednesday, May 24, 2006 2:31 PM Preparation dangerous voltages or other risks. Incorrect reassembly can cause Important Safety electric shock when the unit is Instructions subsequently used. When using this unit, basic safety 12. Unplug this unit from the power outlet precautions should always be followed to and refer servicing to an authorized reduce the risk of fire, electric shock, or service center when the following personal injury. conditions occur: 1. Re
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TS620bk01.book Page 5 Wednesday, May 24, 2006 2:31 PM Preparation � The AC adaptor is used as the main CAUTION: disconnect device. Ensure that the AC Installation outlet is installed near the unit and is � Never install telephone wiring during a easily accessible. lightning storm. Routine care � Never install telephone jacks in wet � Wipe the outer surface of the product with locations unless the jack is specifically a soft moist cloth. Do not use benzine, designed for wet locations. t
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TS620bk01.book Page 6 Wednesday, May 24, 2006 2:31 PM Preparation Location of Controls Direct Dial ({M1}, {M2}, {M3}) (p. 29, 36) Headset Jack (p. 53) Display (p. 8) RINGER Indicator {£} (TONE) (p. 38) (p. 23, 24) Navigator Key ({4}, {3}, {:}, {9} and {OK}) (p. 11, 18, 33) MIC (Microphone) {HOLD/RINGER} (p. 14, 23) (p. 21, 23) {MUTE} (p. 38) {PAUSE} (p. 38) {FLASH} (p. 39, 40) {SP-PHONE/HEADSET} and Indicator (p. 21, 23, 53) {REDIAL} (p. 22) How to use the Navigator key and {OK} bu
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TS620bk01.book Page 7 Wednesday, May 24, 2006 2:31 PM Preparation {ANSWER ON} (p. 43) {GREETING CHECK} (p. 17) {GREETING REC} (p. 16) {EXIT} (p. 11, 18, 25, 33) {ERASE} (p. 17, 30, 37, 46) {FUNCTION/EDIT} (p. 11, 18, 27) {MESSAGE/2WAY REC} and Indicator (p. 44, 45) {STOP} (p. 16, 45) For assistance, please visit http://www.panasonic.com/phonehelp 7
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TS620bk01.book Page 8 Wednesday, May 24, 2006 2:31 PM Preparation Display (This display shows all the possible 123456789 123456 configurations.) ABCDEFGHIJKLMNOP abcdefghijklmnop : 12 34AM DEC.31 When the handset is on the cradle, the AC adaptor is 1 missed calls connected and the SP-PHONE/HEADSET indicator 5 messages light is off, the display shows the current time and date, the number of new calls and the number of recorded messages. If “ ” flashes on the display, the clock needs : 1
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TS620bk01.book Page 9 Wednesday, May 24, 2006 2:31 PM Settings Connecting the Handset /AC Adaptor/ Telephone Line Cord After line connection, lift the handset to check for a dial tone. LINE Handset Handset Cord To Power Outlet Telephone (AC 120 V, 60 Hz) Line Cord AC Adaptor To Single-Line Telephone Jack (RJ11C) Hook Fasten the AC adaptor cord to prevent it from being disconnected. � USE ONLY WITH Panasonic AC ADAPTOR PQLV205 or PQLV207. � Use only a Panasonic Handset for the KX-TS62
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TS620bk01.book Page 10 Wednesday, May 24, 2006 2:31 PM Settings If you subscribe to a DSL service: � Please attach a noise filter (contact your DSL provider) to the telephone line between the unit and the telephone line jack in the event of the following: = Noise is heard during conversations. = Caller ID feature (p. 24) does not function properly. Noise Filter (For DSL Users) Telephone Line Cord To Single-Line Telephone Jack (RJ11C) Connecting a Communication Device If you conn
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TS620bk01.book Page 11 Wednesday, May 24, 2006 2:31 PM Settings Programming Summary You can program the following functions. The display shows the programming instructions. See the corresponding pages for function details. Make sure that the handset is on the cradle, the AC adaptor is connected and the SP-PHONE/HEADSET indicator light is off. Press {FUNCTION/EDIT}. * Save phonebook ? To store names and phone numbers in memory . . Save M1,M2,M3 ? (p. 31,
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TS620bk01.book Page 12 Wednesday, May 24, 2006 2:31 PM Settings Press {OK} (Next key). 6 Time and Date � If numbers between 0000 and 0059, or 1300 and 2359 are You can select AM/PM or 24-hour clock entered, the time will automatically by programming. be set using the 24-hour clock. Go Voice Time/Day Stamp: to the step 9. During playback, a synthesized voice will #=AM/PM/24H announce the time and day that each AM message was recorded. [OK]=Next Make sure that the handset is on t
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TS620bk01.book Page 13 Wednesday, May 24, 2006 2:31 PM Settings After recover from power failure, “ ” will Dialing Mode flash. Readjust the time and date. If you have touch tone service, set to For Caller ID service users (p. 24) Tone. If rotary or pulse service is used, If a time display service is available with set to Pulse. Your phone default setting the Caller ID service: is Tone. � The Caller ID information will re-set the clock after the ring if the adjusted time Make sure that
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TS620bk01.book Page 14 Thursday, June 1, 2006 2:15 PM Settings LCD Contrast Ringer Volume Make sure that the AC adaptor is You can select the LCD contrast level connected and the unit is not being from 1 to 4 by programming. To make used. the display clearer, set to high level. To select HIGH (default), MID or Your phone default setting is 2. LOW, press {HOLD/RINGER}. Make sure that the handset is on the � Each time you press the button, the ringer cradle, the AC adaptor is connected
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TS620bk01.book Page 15 Thursday, June 1, 2006 2:15 PM Settings To turn Caller ID Number Auto Edit On or OFF. Time Adjustment (Caller ID Press {FUNCTION/EDIT}. subscribers only) 1 Using this feature, the unit’s date and Scroll to “Program ?” by 2 time setting will be automatically pressing {4} or {3}. Press adjusted when caller information is {OK} (Yes key). received. You can set the auto time adjustment by programming. Your Scroll to “Set auto edit ?” phone default setting is ON. 3
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TS620bk01.book Page 16 Wednesday, May 24, 2006 2:31 PM Preparing the Answering System Greeting Message You can record a personal greeting message of up to 1 minute. If a greeting message is not recorded, one of the two pre-recorded greetings will be played when a call is received (p. 17). All messages (incoming, etc.) are stored in flash memory (p. 17). The recording time is about 15 minutes. We recommend you record a brief greeting message (see sample on next page) in order to leave mo
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TS620bk01.book Page 17 Wednesday, May 24, 2006 2:31 PM Preparing the Answering System Greeting message sample “Hello, this is (your name and/or number). Sorry I cannot take your call. Please leave a message after the beep. Thank you.” � If the unit starts to ring while recording a greeting message, press {SP-PHONE/ HEADSET} or lift the handset off the unit to answer the call. The recording will stop. Start again from the beginning after hanging up. To check the recorded greeting message Pr
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TS620bk01.book Page 18 Wednesday, May 24, 2006 2:31 PM Preparing the Answering System Programming Summary for the Answering System You can program the following functions. The display shows the programming instructions. See the corresponding pages for function details. Make sure that the handset is on the cradle, the AC adaptor is connected and the SP-PHONE/HEADSET indicator light is off. Press {FUNCTION/EDIT}. Scroll to “Set answering ?” by pressing {4} or {3} and press {OK} (Yes key).
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TS620bk01.book Page 19 Wednesday, May 24, 2006 2:31 PM Preparing the Answering System Press {OK} (Save key). 6 Number of Rings � A long beep sounds. � The display will return to step 3. To You can select the number of times the exit the programming mode, press unit rings before the answering system {EXIT} or wait for 60 seconds. answers a call, from “2” to “7” or “Toll saver*”. Your phone default setting is � You can exit the programming mode any “4”. time by pressing {EXIT}. Make sure
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TS620bk01.book Page 20 Wednesday, May 24, 2006 2:31 PM Preparing the Answering System If you select “Greeting only”, the unit will Caller’s Recording Time answer a call with the greeting message, and then hang up. The unit will not record You can select “1 minute”, “2 minutes”, any incoming messages. “3 minutes” or “Greeting only” for the caller’s recording time. Your phone default setting is “3 minutes”. Screening Calls Make sure that the handset is on the While a caller is leaving a