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Commissioning Instructions
System Telephones and Answering Machine
COMfortel 2500
COMfortel 1500
COMfortel Voicemail
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Symbols Used in the Manual This symbol warns of potential personal injury caused from electrical voltage. This symbol warns of potential property damage. This symbol warns of possible user errors and circumstances that might lead to functional restrictions or malfunctions. This symbol indicates supplemental information and tips. ☞ This symbol indicates a visible result of an action that was just carried out, for example, a display message or a blinking LED. This symbol indicates an audible re
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Table of Contents Table of Contents Symbols Used in the Manual ................................................................................................2 Definition of Terms/Glossary................................................................................................. 2 Information about the Accompanying Instructions ................................................................ 2 Important Information...........................................................................
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Important Information Important Information This section includes necessary information for operating the devices safely. Before you put the telephone into operation, it is absolutely necessary for you to read the safety information described here and to make yourself familiar with the intended use of the device as well as the technical information. Safety Information Warning: Improper use or replacement of the wall-mounted power supply can cause a life-threatening electric shock or may damage o
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Important Information The telephone must not be used in wet environments (for example, bath rooms). Proper Use Important: Auerswald products are not designed, manufactured or intended for use or resale in environments requiring fail-safe performance, such as in the operation of life-support systems and/or nuclear facilities. Use or sale of our products for these purposes is only allowed with prior written permission by Auerswald for each individual incident. Important: Improper use may cause,
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Important Information System telephones make it possible to make calls not only using the connected receiver but also via the integrated loudspeakers (handsfree operation). Another option is to connect a headset (not included in the package). The COMfortel 2500 supports the operation of cable-connected headsets as well as wireless headsets (headsets with a DHSG interface, e.g. from GN or Plantronics). The COMfortel 1500 supports the operation of cable-connected headsets. The connection to the CO
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Important Information Computer/data interface COMfortel 1500: none COMfortel 2500: USB Displays 18 LEDs, some multi-coloured COMfortel 1500: LCD, 128 x 32 pixels COMfortel 2500: LCD, 128 x 64 pixels, white backlight COMfortel Xtension30: 30 LEDs, multi-coloured User elements COMfortel 1500: keypad, 11 function keys, 6 softkeys, 15 program- mable function keys COMfortel 2500: keypad, 11 function keys, 8 softkeys, 15 program- mable function keys COMfortel Xtension30: 30 programmable function keys
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Important Information PBX Max. power consumption of Max. no. of COMfortel 1500 the sum of all internal and COMfortel 2500 without S and U ports wall-mounted power supply 0 P0 COMpact 4406 DSL 12 W (4 W per port) 6 (2 per port) COMpact 4410 USB 12 W (4 W per port) 6 (2 per port) COMpact 5010 VoIP 8 W (4 W per port) 4 (2 per port) COMpact 5020 VoIP 24 W (4 W per port) 12 (2 per port) COMmander Basic (19") 32 W (4 W per port) 16 (2 per port) COMmander Basic.2 (19") 60 W (4 W per port) 30 (2 per p
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Preparation Preparation This section describes the preparations required before commissioning the device. This includes connecting the key extension modules (not included in the package) as well as the receiver and/or a headset (not included in the package). Furthermore, this includes installing the telephone in a suitable location. Connecting the Key Extension Modules (only for COMfortel 2500) Requirements ✔ Up to three COMfortel Xtension30 key extension modules ✔ A wall-mounted COMfortel XT-PS
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Preparation 8. Insert the larger plug (RJ-11) on the module connection cable enclosed into the jack marked with on the bottom of the previously connected key ex- tension module. 9. Remove the bridge plug from the jack marked with on the bottom of the telephone. 10. Insert the Western Modular plug for the wall-mounted COMfortel XT-PS power supply into the jack marked with on the bottom of the telephone. Wait to connect to the 230 V power supply until the device is to be operated for the first
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Preparation 11. Put the cables into the existing cable channels and empty spaces in such a manner that the cables will not fall and cause the telephone to wobble. Connecting the Receiver Steps to take 1. Insert the plug, as is shown below in Fig. 2, on the longer straight end of the spiral cord into the jack marked with on the bottom of the telephone. 2. Guide the cable to the outside using the corresponding cable channel (see Fig. 2). 3. Insert the other end of the spiral cord into the jack on
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Preparation Connecting a Headset (to the COMfortel 2500) Requirements ✔ A headset that fulfils the specified technical data listed on page 8. Note: The COMfortel 2500 supports the operation of cable-connected ☞ headsets as well as wireless headsets (headsets with a DHSG interface, e.g. from GN or Plantronics). ✔ To connect a COMfortel headset from Auerswald or other cable-connected headsets: an adapter Note: The adapter is available as an Auerswald accessory at an authorized ☞ dealer. Steps to t
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Preparation Connecting a Headset (to the COMfortel 1500) Requirements ✔ A cable-connected headset that fulfils the specified technical specifications listed on page 8. ✔ To connect a COMfortel headset from Auerswald: an adapter Note: The adapter is available as an Auerswald accessory at an authorized dealer. ☞ Steps to take 1. Remove the connection plug on the receiver from the corresponding jack on the bottom of the telephone. 2. Insert the headset connection plug into the jack marked with on
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Preparation Situating the Telephone Requirements ✔ The existing connections in the immediate vicinity of the installation loca- tion: for the operation with COMfortel Xtension30 key extension modules: a 230 V power socket an ISDN socket outlet connected to the PBX Note: The system telephone can be operated not only on an internal S port 0 ☞ but also on a U port on the PBX. Only one telephone can be connected P0 per U port. Also see the PBX manual. P0 Warning: Liquids entering the casing ca
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Commissioning Commissioning This section describes how to put the telephone and answering machine on your COMfortel 2500 into operation by inserting a commercial SD card (not included in the pack- age). Once you have finished putting the equipment into operation, you will be able to use the telephone immediately. You can easily customize your telephone and the answering machine using the computer configuration described at the end of this section. Putting the Telephone into Operation Requirement
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Commissioning 2. Guide the cable to the outside through one of the cable channels (see Fig. 5). Fig. 5: Connecting to the PBX 3. Turn the telephone around again. 4. Insert the other ISDN cable into an ISDN wall jack connected to the PBX. 5. If required, insert the wall-mounted COMfortel XT-PS power supply (type number 809) into a freely-accessible 230 V mains socket. For a short moment, the Auerswald logo and then the language menu are shown on the display. 6. Press the softkey next to the req
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Commissioning Manual on the CD included in the package) but also using the computer software included in the package (recommended; see page 22). If necessary, carry out a firmware update in order to extend the telephone with the newly available functions (see page 24). Information about new features and updates is available on the support pages at the Auerswald website (Internet address: www.auerswald.de). Commissioning the Answering Machine (only for COMfortel 2500) Requirements ✔ Telephone w
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Commissioning Fig. 6: Insert the SD Card SD card slot on the back SD card of the telephone Note: If the initialization is not successful after inserting the SD card ( is ☞ still visible with short interruptions), the SD card is not supported. Note: You can switch off the standby feature (call acceptance) by pressing the softkey (key next to the display) and reactivate it by pressing the ☞ softkey. The symbol always reflects the current status. Note: After inserting the SD card, the COMfortel Voi
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Commissioning Creating an Announcement for the Answering Machine (only for COMfortel 2500) Steps to take 1. Press the menu key (to the left, below the display). The menu for operating and configuring the telephone opens. 2. Press the softkeys (keys next to the display) one after the other next to the options answer.machine, settings, edit announcem. and new an- nouncement. You can use the softkeys (keys next to the display) in any list to browse to the required option. The display will sh
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Commissioning Connecting the Telephone to a Computer (only for COMfortel 2500) Note: You can also configure the telephone using a computer that is con- ☞ nected to the PBX over a computer port (see the PBX manual). Requirements ✔ The Auerswald Mega Disk included in the package (5.81 or higher) ✔ The Instructions for Installing Drivers and Establishing Internet Access (CAPI/TAPI) included in the package ✔ A PC with the following features: see Instructions for Installing Drivers and Establishing