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SpectraLink 8002 Wireless Telephone
Administration Guide
Session Initiation Protocol (SIP)
April 2008 Edition
1725-36034-001
Version B
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SpectraLink 8002 Wireless Telephones Configuration and Administration (SIP) Trademark Information Notice Polycom® and the logo designs Polycom, Inc. has prepared this document for SpectraLink® use by Polycom personnel and customers. The LinkPlus drawings and specifications contained herein Link are the property of Polycom and shall be neither NetLink reproduced in whole or in part without the prior SVP written approval of Polycom, nor be implied to Are trademarks and registered tradem
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Essential Installation Pointers You must update the software with the most recent code. • Visit http://www.polycom.com/usa.en/support/voice/wi-fi/spectralink_8002_wireless.html. Additional information about updating handset code is in Chapter 3 Software License and Protocol Management. WMM QoS must be supported and enabled on the Wi-Fi access point(s). • When using the SpectraLink 8002 Wireless Telephones, WMM QoS is mandatory to ensure voice packets are delivered in a timely fashion. T
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About this Guide This document explains how to configure and maintain the SpectraLink 8002 Wireless Telephones with Session Initiation Protocol (SIP); a protocol for the control of voice over IP (VoIP) calls. Polycom Model Numbers This document covers the following registered model number: SNP2400 Related Documents SpectraLink 8002 Wireless Telephone and Accessories User Guide. (1725-36027-001) SpectraLink 8002 Wireless Telephone Quick Reference Guide (1725-36026-001) SpectraLin
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SpectraLink 8002 Wireless Telephones Configuration and Administration (SIP) Customer Support Hotline Polycom wants you to have a successful installation. If you have questions please contact our Customer Support Hotline at (800) 775-5330. The hotline is open Monday through Friday, 6 a.m. to 6 p.m. Mountain time. Icons and Conventions This manual uses the following icons and conventions. Caution! Follow these instructions carefully to avoid danger. Note these instructions carefully
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Contents 0 About this Guide ......................................................................5 Polycom Model Numbers..................................................................5 Related Documents.............................................................................5 Customer Support Hotline ................................................................6 Icons and Conventions.......................................................................6 1 SpectraLink Wireless
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SpectraLink 8002 Wireless Telephones Configuration and Administration (SIP) Ring Options................................................................................37 Phone Options .............................................................................38 System Info...................................................................................39 3 Software License and Protocol Management............................41 Requirements................................................
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Contents Syslog Mode.......................................................................................79 8 Certifying the Installation ........................................................83 Conducting a site survey ...........................................................83 9 Software Maintenance............................................................85 Upgrading handsets ...................................................................85 Normal download messages........
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1 SpectraLink Wireless Telephone Overview SpectraLink 8002 Wireless Telephones are mobile handsets for workplace IP telephone systems. The handsets operate over an 802.11b wireless Ethernet LAN providing users a wireless voice over IP (VoIP) extension. By seamlessly integrating into a SIP environment, handset users are provided with high-quality mobile voice communications throughout the workplace. The handset gives users the freedom to roam throughout the workplace while providing all
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SpectraLink 8002 Wireless Telephones Configuration and Administration (SIP) WMM must be enabled when configuring access points for the SpectraLink 8002 Wireless Telephones. The handset will not work properly if WMM is not enabled. Refer to the access point manufacturer’s directions for instructions on enabling WMM. Visit the Wi-Fi Alliance website www.wi-fi.org to search for APs that support WMM. Security Options The SpectraLink 8002 Wireless Telephone supports Wired Equivalent Priv
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SpectraLink 8002 Wireless Telephone Overview Quick Start Guide 1. A wireless LAN must be properly configured and operational through the use of 802.11 wireless APs. Ensure WMM is enabled on the APs. 2. Configure a TFTP server on the LAN. The TFTP server is used to load the handset software and SIP configuration files into the handsets. See Chapter 2 SpectraLink 8002 Wireless Telephone Configuration for DHCP information. 3. The supported SIP system components must be connected to your
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SpectraLink 8002 Wireless Telephones Configuration and Administration (SIP) System Diagram The following diagram shows the SpectraLink components residing on a network with APs and a wireless LAN Ethernet Switch. Handset code SIP config files Access point TFTP server Ethernet switch Access point SIP Server(s) SIP proxy or SIP B2BUA internet Optional SIP Phones Ethernet cable Supplied by Polycom 14 PN: 1725-36034-001_B.doc
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SpectraLink 8002 Wireless Telephone Overview System Components SpectraLink 8002 Wireless Telephone The SpectraLink 8002 Wireless Telephone is a lightweight, durable handset specifically designed for mobile workplace use within a facility using SIP and an 802.11 wireless LAN. The handsets are to be used on-premises; they are not cellular or satellite phones. SpectraLink 8002 Wireless Telephones use direct-sequence spread spectrum radio technology (DSSS) to transmit audio packets over
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SpectraLink 8002 Wireless Telephones Configuration and Administration (SIP) the handsets must only use APs attached to a single subnet, or be powered off and back on to switch to a different subnet. SIP server The SIP server is a component from a third-party vendor that provides access to telephony services. The handsets can recognize up to three distinct SIP servers in a single system. The SIP proxy server connects to another device such as a PBX or gateway and from there, other wired
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SpectraLink 8002 Wireless Telephone Overview Handset Specifications SpectraLink 8002 Wireless Telephone Radio frequency: 2.4000 – 2.4835 GHz Transmission type: Direct-sequence spread spectrum (DSSS) Transmit data rate: Up to 11 Mb/s Radio QoS: WMM Wireless security: Wired Equivalent Privacy (WEP), 40-bit and 128-bit, WPA-PSK, WPA2-PSK FCC certification: Part 15.247 Management: DHCP, TFTP Voice encoding: G.711 (A- and mu-law), VoIP Protocols: SIP Transmit power: 100 mW peak, < 1
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SpectraLink 8002 Wireless Telephones Configuration and Administration (SIP) Startup Sequence The SpectraLink 8002 Wireless Telephone goes through an initialization sequence at startup. The line icons 1-9 display and count down as the handset steps through this sequence. This is usually very rapid. If there is difficulty at any step that prevents initialization from continuing, an error message will display and the related icon(s) will stay on. Please see the error table at the back of thi
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SpectraLink 8002 Wireless Telephone Overview If the username and password have not been defined in the Admin menu, you will be prompted to enter both of these items before the extension number can display. The user name must correspond to a handset-specific configuration file. If the file is not found, an error message will appear and the handset will restart. See Chapter 4 Programming the SIP Handset Features. PN: 1725-36034-001_B.doc 19
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