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LaserPrinter 4039 Series
4039-1XX
• Table of Contents
• • S Star tart t Dia Diagnostics gnostics
• Safety and Notices
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Lexmark is a trademark of Lexmark
International, Inc., registered in the
United States and/or other countries.
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4039-1XX Second Edition (June 1996) The following paragraph does not apply to the United Kingdom or any country where such provisions are inconsistent with local law: LEXMARK INTERNATIONAL, INC. PROVIDES THIS PUBLICATION “AS IS” WITHOUT WARRANTY OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. Some states do not allow disclaimer of express or implied warranties in certain transactions, there
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4039-1XX Table of Contents Notices and Safety Information.............................................. ix Electronic Emission Notices............................................................. ix Federal Communications Commission (FCC) Statement ............ ix Industry Canada Compliance Statement ...................................... x The United Kingdom Telecommunications Act 1984 .................... x European Community (EC) Electromagnetic Compatibility Directive ......................
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4039-1XX Symptom Table ...............................................................................12 Banding .......................................................................................13 Background .................................................................................13 Black Page ..................................................................................15 Blank Page..................................................................................16 Blurred or
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4039-1XX Diagnostic Aids....................................................................... 32 Diagnostics Mode............................................................................32 Grouped Diagnostic Aids ................................................................33 Alphabetical List of Diagnostic Aids ................................................34 Auto Clean ..................................................................................34 Auto Clean Delay ..............
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4039-1XX Network Connections and Checks ..................................................46 Wrap Tests..................................................................................46 LAN Information ..........................................................................47 Serial Interface Option, 10P ........................................................47 Function Switch Setting........................................................47 Repair Information...............................
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4039-1XX Removals (continued) Operator Panel Removal.............................................................84 Option Card Removal..................................................................84 Exit Sensor Removal...................................................................85 Paper Feed Magnet Assembly Removal.....................................86 Paper Feed Rollers Removal......................................................87 Paper Size Switch Removal.........................
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4039-1XX Preventive Maintenance....................................................... 119 Safety Inspection Guide ............................................................119 Lubrication Specifications..........................................................120 Printhead Window Cleaning Procedure ....................................122 Cleaning The Transfer Roller ....................................................122 Scheduled Mechanical Maintenance........................................
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4039-1XX Notices and Safety Information References in this publication to products, programs, or services do not imply that the manufacturer intends to make these available in all countries in which it operates. Any reference to a product, program, or service is not intended to state or imply that only that product, program, or service may be used. Any functionally equivalent product, program, or service that does not infringe any existing intellectual property rights may be used instead.
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4039-1XX The manufacturer is not responsible for any radio or television interference caused by using other than recommended cables or by unauthorized changes or modifications to this equipment. Unauthorized changes or modifications could void the user’s authority to operate the equipment. Note: To comply with FCC regulations on electromagnetic interfer- ence, for a Class B computing device, the printer cable must be shielded. To assure compliance with FCC regulations for a Class B computi
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4039-1XX European Community (EC) Electromagnetic Compatibility Directive This product is in conformity with the protection requirements of EC Council directive 89/336/EEC on the approximation of the laws of the Member States relating to electromagnetic compatibility. German Statement of Acoustic Emissions A declaration of conformity with the requirements of the Directive has been signed by the Director of Manufacturing and Technical Support, Lexmark International, Ltd., Boigny, France. This
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4039-1XX Safety Information • The maintenance information for this product has been prepared for use by a professional service person and is not intended to be used by others. • There may be an increased risk of electric shock and personal injury during disassembly and servicing of this product. Professional service personnel should understand this and take necessary precautions. • The safety features of some parts may not always be obvious. Therefore, replacement parts must have the ident
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4039-1XX Norme di sicurezza • Le informazioni riguardanti la manutenzione di questo prodotto sono indirizzate soltanto al personale dell'assistenza autorizzato. • Durante lo smontaggio e il manutenzionamento di questo prodotto, è possibile il rischio accresciuto di scosse elettriche e danni personali. Il personale di assistenza autorizzato, consapevole di ciò, deve adottare le precauzioni necessarie. • È possibile che le funzioni di sicurezza di alcuni elementi non siano così ovvie, quindi
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4039-1XX Preface This manual is divided into the following chapters: • “General Information” contains a general description of the printer and the maintenance approach used to repair it. Special tools and test equipment are listed in this chapter, as well as general environmental and safety instructions. • “Diagnostic Information” contains error code table, symptom table, and service checks used to isolate failing field replaceable units (FRUs). • “Diagnostic Aids” contains tests and checks
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4039-1XX General Information The 4039 is a family of 600 dpi Laserprinters designed to attach to IBM-compatible PC’s and to most types of computer networks. The printer has PostScript and PCL emulation standard. Models Covered in this Manual There are no voltage or pinout differences between the regular models and the plus models. For example, a voltage callout for the 16L also applies to the 16L plus. IBM Models 4039-10R 10ppm PostScript Level 1 emulation, input/output capacity 200/250 403
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4039-1XX Lexmark Model 4039-10 plus (Called 10P in this manual and on the serial number plate) 10ppm, PostScript Level 2 emulation, no serial port, torquer motor rather than paper pick solenoid, and service error log Options The following options are available. Some options are not compatible with all printer models. Some options are not available in every country. Contact your point of purchase for options available in your country. Memory upgrade options of 2MB, 4MB and 8MB. Flash memory
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4039-1XX Maintenance Approach The diagnostic information in this manual will lead you to the correct field replaceable unit (FRU) or part. Use the error code charts, symptom index, service checks, and diagnostic aids to determine the symptom and repair the failure. See “Diagnostic Information” starting on page 5. This printer can be serviced without being connected to a host. After you complete the repair, perform tests as needed to verify the repair. General Information 3
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4039-1XX Abbreviations ASIC Application-Specific Integrated Circuit CSU Customer Setup DRAM Dynamic Random Access Memory EEPROM Electrically Erasable Programmable Read- Only Memory EP Electrophotographic Process ESD Electrostatic Discharge FRU Field Replaceable Unit HVPS High Voltage Power Supply LAN Local Area Network LASER Light Amplification by Stimulated Emission of Radiation LCD Liquid Crystal Display LED Light-Emitting Diode LVPS Low Voltage Power Supply NVRAM Nonvolatile Ran
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4039-1XX Diagnostic Information 4039 Diagnostics: Failures With Error Codes Two-digit codes are messages for the 4039 user, but if they recur frequently or at inappropriate times they may be symptomatic of a service problem. On “plus” models, refer to the diagnostics error log for the last six errors or paper jam codes. Error/Code Action 20 Paper Jam The input sensor was not unmade in time. See “Paper Feed, Base Printer” on page 25. 21 Paper Jam The exit sensor was not made in time after t
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4039-1XX Error/Code Action 37 Insufficient Memory Not enough memory for function requested.To verify that the printer recognizes all the installed memory, go to the user menus and print the “Print Menus” test page. Make sure the memory shown on the printout matches the installed memory. 38 Memory Full Memory used to store pages is full.To verify that the printer recognizes all the installed memory, go to the user menus and print the “Print Menus” test page. Make sure the memory shown o