Samsung HW-J355 user manual

To connect your Samsung Soundbar to Wi-Fi, follow these steps:
1. Ensure your soundbar is connected to a power source and turned on.
2. On the remote control, press the "Settings" or "Menu" button.
3. Using the arrow keys, navigate to the "Network" or "Wi-Fi" option.
4. Press the "OK" or "Enter" button to enter the network settings.
5. Select the Wi-Fi network you want to connect your soundbar to. If the network is password-protected, a keyboard or on-screen prompts will appear to enter the password.
6. Once you have entered the network password, press "Connect" or "OK".
7. The soundbar will attempt to connect to the Wi-Fi network. This process may take a few moments.
8. Once the soundbar is connected, you may be prompted to update the firmware. If an update is available, follow the on-screen instructions to proceed with the update.
9. After the update (if applicable), your soundbar should be connected to the Wi-Fi network. You can now stream music or control the soundbar using smart features through the connected network.
Note: The exact steps may vary slightly depending on the model of your Samsung Soundbar. Please refer to the user manual for specific instructions.

There could be several reasons why your Samsung soundbar is not connecting to your TV. Here are a few common troubleshooting steps you can try:
1. Check the connections: Ensure that the soundbar is properly connected to the TV using the correct cables. Make sure the cables are securely plugged in at both ends.
2. Confirm compatibility: Verify that your soundbar is compatible with your TV model. Check the user manual or manufacturer's website for compatibility information.
3. Check audio settings: Go to your TV's audio settings and make sure the output is set to the correct audio output mode (e.g., HDMI ARC, optical, etc.). Also, ensure that the soundbar's audio input is selected correctly.
4. Power cycle the devices: Turn off both the TV and the soundbar, unplug them from the power source, wait for a minute, and then plug them back in. Turn on the TV first, followed by the soundbar, and see if they establish a connection.
5. Update firmware: Check if there are any firmware updates available for your soundbar. Visit the manufacturer's website or use their software (if available) to update the soundbar firmware.
6. Reset soundbar: If all else fails, try performing a factory reset on your soundbar. Refer to the user manual for instructions on how to reset your specific soundbar model.
If the issue persists, you may want to contact Samsung customer support or consult with a technician for further assistance.