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®
Savi Office WO100
wireless headset system
™
with optional HL10 lifter
User guide
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Welcome Congratulations on purchasing your new Plantronics product. This guide contains instructions for setting up and using your Savi Office WO100 (WO1 base and WH100/WH110 headset) wireless headset system. Please refer to the separate safety instructions for important product safety information prior to installation or use of the product. Refer to the CD for Animated set up instructions. Plantronics Savi User Guide
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Contents 1 Package Contents and Features .............................4 7 Using your Savi Office wir eless headset system .. 13 1.1 Savi Base ................................................................. 4 Powering up headset .................................................... 13 1.2 Savi Headset ........................................................... 5 Placing, answering and ending calls with desk phone ................................................................... 13 1.3 H
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1 Package contents and features 1.1 Savi WO1 base CD includes: • Plantronics software • Animated setup guide • Complete user guide Base power supply Telephone interface cable Base USB cable Savi WO1 base features Desk phone talk button PC talk button Indicator light Indicator light Desk Phone speaking volume Configuration Desk Phone Subscription Charging USB port switch speaking button and indicator volume indicator light light Telephone interface Power jack cable jack Handset lifte
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1.2 Savi WH100/WH110 headset Headband Headset with pre-installed ear loop and Ear Tab Charging cradle Foam Ear Cushions Extra Ear Tab Savi WH100/WH110 headset features Ear loop Indicator light Ear Tab Call control button (also controls volume, mute and switching functions) Microphone Plantronics Savi User Guide 5
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1.3 HL10 lifter (optional) Handset lifter arm Ringer microphone jack (remove cover) Power cord Height switch Accessory jack HL10 lifter Additional HL10 lifter parts (if required) Ringer microphone Extender arm For Nortel i2004 phones only Plantronics Savi User Guide 6
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2 Base set-up 2.1 Attaching charging cradle to base 2.3 Connecting power supply to base 1 Connect the headset charging cradle to the base. Push 1 Connect the base power supply into the power jack on firmly on the cradle until the cradle snaps into place. the base. 2 Connect the power supply to outlet. 2.2 Connecting base to desk phone 1 Connect the telephone interface cable to the telephone interface cable jack on the base. 2.4 Positioning base 2 Disconnect the handset coil cord from the de
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3 Headset set-up 6 the ear tab has been designed to maximize stability of 3.1 Fitting headset the headset. It can be rotated on the headset to optimise The headset comes with a pre-installed earloop and ear tab. An its fit and comfort in the ear. If desired, the ear tab can optional headband is also provided. be removed by pulling tab from the headset. 1 t o install the headband, rotate the pre-installed earloop so the earloop and headset are aligned with one another as shown. Gently unsna
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4 Configuration and test call 7 If the dial tone still does not sound clear, adjust the 4.1 Checking configuration Configuration Switch until the dial tone sounds the best. 1 If your desk phone has a volume control set it to mid- NOte Multiple settings might work with your phone; however, range. only one is the optimal position. 2 On the base, ensure the Configuration switch is set to 8 Press the call control button on the headset to complete “A” and the Desk phone speaking volume and Desk
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5 Lifter set-up (optional) 7 Gently place the lifter on the desk phone in the 5.1 Installing lifter pre-determined position. 8 Press firmly to adhere. Handset lifter power cord 1 Firmly press the handset lifter power cord into the handset lifter jack. 2 While wearing your headset, slide the handset lifter arm 5.2 If you do not hear a dial tone under the handset until the lifter base touches the side of the phone. 1 If you do not hear a dial tone, raise the lifter height switch to the n
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1 2 Ringer microphone 5.3 Additional parts (if required) extender arm Stabilisers Use ringer microphone only when the telephone speaker is not located directly under the handset. 1 Remove cover from ringer microphone jack on back of lifter. 2 Connect ringer microphone plug. Use extender arm when the handset lifter needs additional 3 Place ringer microphone over phone speaker. Remove stability lifting and returning handset to cradle. adhesive tape and attach. 1 Slide extender arm onto lifte
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6 PC set-up 6.1 Installing USB cable 6.3 Making a test call with PC 1 With your headset on, press the PC talk button on the base. 2 Dial the number using your softphone application. 3 Adjust listening and speaking volume over the PC as follows: ® For Windows XP Systems- Go to the “Voice” tab of the “Sounds and Audio Devices” option in your PC control panel. • “V oice playback” volume is your r eceive volume • “V oice r ecor ding” volume is your transmit volume ® For Windows Vista Sys
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7 Using your Savi Office wireless headset system IMPORt ANt It is highly recommended that you install the Plantronics software. Though your Savi Office system will operate without the software, running it without the software will limit the system's full capabilities. Call control button Powering up headset Indicator light If the headset battery is charged, the headset is automatically on. The headset does not have an on/off button. Placing, answering and ending calls with desk phone Phon
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Placing, answering and ending calls with PC With Plantronics software* Without Plantronics software To place a call 1. Dial number from the supported 1. Briefly press call control button on headset** or softphone application*** briefly press base PC talk button 2. Dial number from softphone application To answer a call 1. Briefly press call control button on headset or 1. Briefly press call control button on headset** or briefly press base PC talk button briefly press base
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Muting the headset Conferencing in up to three additional headsets You can mute/unmute the headset in the following ways: While on a call, you can subscribe up to three additional headsets Headset Base to your base for conferencing. As you add headsets to the base, an additional headset icon will appear in the Plantronics Software Press the volume down button Briefly pressing (less than one screen with a number from 1 to 3 indicating the number of (at least 1½ seconds) until the second)
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Setting default line to desk phone or PC Subscription Button Indicator Light The Savi Office system ships with the desk phone as the default Master headset subscribed to base Solid green outbound line. This means any call initiated from the headset with the call control button will open desk phone audio. You can Base in master subscribing mode Flashes red and green change your default outbound line from the base talk buttons. While the system is in idle mode, press and hold the PC talk Base
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t alk time Headset Indicator Light The Savi Office system will provide up to 9 hours of talk time. Talk time will be reduced when operating in wideband mode and/or if Headset Status Headset Indicator Light the headset is used consistently at a far distance from the base. Headset charging Off Checking Headset Battery Level Headset fully charged Off When the system is idle, short press the Base subscribe button Headset in-use Flashes green once to get feedback on the headset battery level. Subs
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8 Plantronics Software Platform Softphone Support Plantronics Update Manager Download Plantronics software for remote call answer/end with All required software for Savi Office system can be remotely supported softphones at plantronics.com/software. updated when updates are available. Start Plantronics Update Manager from Windows Start Programs menu to change settings Remote call answer/end from the Savi headset is available for all such as automatic or manual check for updates. softphones w
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Plantronics Control Panel User preferences and various device settings can be changed using the Plantronics Control Panel. To start this program, click Start>Programs>Plantronics then open Plantronics Control Panel. Battery Life At the lower left corner of the screen (and for all software screens), you will see one of the following icons indicating the approximate charge left in the headset battery. 100% 75% 50% 25% 0% Devices t ab To configure your settings, select Savi Office from the pull
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Device Settings – Headset Feature Settings Default General Mute Tone Standard/Low/Off Standard Deskphone Ringtone Sound 1/Sound 2/Sound 3 Sound 1 Deskphone Volume Standard/Low/Off Standard PC Ringtone Sound 1/Sound 2/Sound 3 Sound 2 PC Volume Standard/Low/Off Standard System Tones Standard/Low/Off Standard Second Inbound Call Ring Continuously/Ring Once/Ignore Ring Continuously Device Settings – Advanced Feature Settings Default Audio Protection Audio Limiting 80 dB/85 dB/off 85 dB* Hours on pho
